State Services Commission, February 2008. ISBN 978-0-478-30327-8. To print/download, use the PDF version of this document, attached above, together with the summary of the Factors for Successful Coordination as a one-page fact sheet.The State Services Commission welcomes any comments and suggestions you may have about this document. If you require further information about this document please let us know. In both instances, please contact: System Improvement Branch, State Services Commission, tel +64-4-495 6600.