Publications & Resources

All documents/publications on this website are listed here by publish date, with newest at the top. If you know the name of the document you are looking for you can re-order the list alphabetically by title. Alternatively you can use one of the browse filters to pull up all documents on a particular subject (e.g. human resources).

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Statement of Intent 2012

The State Services Commission’s Statement of Intent 2012 will be published on this page on Thursday 24 May, immediately  following delivery of the Budget.
Published on: 16 May 2012
Last updated: 1 day ago

Vacancy: Chief Executive, Ministry of Business, Innovation and Employment

1. Application Pack The six documents listed below that comprise the application pack for this position can be downloaded in either Word or Rich Text Format (RTF) from the Resources section - at the bottom of this page. Position Description Guide for Applicants
Published on: 11 May 2012
Last updated: 6 days ago

Vacancy: Chief Executive, Ministry of Māori Development / Te Puni Kōkiri

1. Application Pack The six documents listed below that comprise the application pack for this position can be downloaded in either Word or Rich Text Format (RTF) from the Resources section - at the bottom of this page. Position Description Guide for Applicants
Published on: 11 May 2012
Last updated: 6 days ago

Better Public Services: Background material

The better our public services, the more the public service can respond to the needs and expectations of New Zealanders. The Better Public Services Programme was launched by Prime Minister John Key on 15 March 2012. The Better Public Services Programme was informed by the Better Public Services Advisory Group report, which provided recommendations to Government in December 2011 on how the Public Service could work smarter.
Published on: 4 May 2012
Last updated: 1 week ago

Briefing to the Incoming Minister of State Services

Briefing to the Incoming Minister of State Services, December 2011. Note: On 8 May 2012 a replacement PDF copy of this briefing was published (attached) that includes information about the Better Public Services Advisory Group, which had previously been withheld.
Published on: 2 February 2012
Last updated: 1 week ago

Paula Rebstock appointed to investigate Cabinet paper leak

The State Services Commissioner, Iain Rennie, today announced that Paula Rebstock, former Chair of the Commerce Commission and a chair on a number of government reviews and panels, has been appointed to lead an investigation into the leak last week of up to three Cabinet papers relating to restructuring plans at the Ministry of Foreign Affairs and Trade (MFAT).
Published on: 8 May 2012
Last updated: 1 week ago

Papers released on Better Public Services Programme

Papers that demonstrate the range of thinking that led to the Better Public Services programme have been released publicly today.
Published on: 4 May 2012
Last updated: 1 week ago

Better Public Services: Supporting vulnerable children

Result 2: Increase participation in early childhood education Lead Ministers: Tony Ryall and Hekia ParataLead CEO:        Ministry of Social Development Chief Executive Brendan Boyle, supported by Ministry of Education Chief Executive Lesley Longstone Why this is important for New Zealand In 2011, the participation rate for early childhood education for the total population was 94.7 per cent.
Published on: 4 May 2012
Last updated: 1 week ago

Better Public Services: Results for New Zealanders

The Government has set 10 challenging results for the public sector to achieve over the next three to five years. Ministers and a public sector chief executive have been appointed to lead each result and will be accountable for demonstrating real progress against his or her result. These results fall into five themes:
Published on: 4 May 2012
Last updated: 1 week ago

Better Public Services: Improving interaction with government

Result 9: New Zealand businesses have a one-stop online shop for all government advice and support they need to run and grow their business. Lead Minister: Steven JoyceLead CEO:      Ministry of Economic Development Chief Executive David Smol
Published on: 4 May 2012
Last updated: 1 week ago

Better Public Services: Cabinet Papers and Minutes

Links to Cabinet papers and minutes related to the Better Public Services programme, which have been approved for release, are provided in the following table. Date released Cabinet Paper Cabinet Minute
Published on: 4 May 2012
Last updated: 1 week ago

Better Public Services: Boosting skills and employment

Result 5: Increase the proportion of 18-year-olds with NCEA level 2 or equivalent qualification Lead Minister: Hekia Parata Lead CEO:      Ministry of Education Chief Executive Lesley Longstone
Published on: 4 May 2012
Last updated: 1 week ago

Better Public Services: Contact Us

Email: BetterPublicServices@ssc.govt.nz Telephone: +64 4 472 2733 Postal address: Better Public Services Programmec/- The Treasury PO Box 3724Wellington 6011New Zealand
Published on: 4 May 2012
Last updated: 1 week ago

Better Public Services: Reducing crime

Reducing crime Result 7: Reduce the rates of total crime, violent crime and youth crime Result 8: Reduce reoffending Lead Minister: Judith CollinsLead CEO: Ministry of Justice Chief Executive Andrew Bridgman Why this is important for New Zealand Research shows that at risk children and young people at risk are much more likely to progress to offending behaviour.
Published on: 4 May 2012
Last updated: 1 week ago

Better Public Services: Reducing long-term welfare dependency

Result 1: Reduce the number of people who have been on a working age benefit for more than 12 months. Lead Minister: Paula BennettLead CEO: Ministry of Social Development Chief Executive Brendan Boyle Why this is important for New Zealand About 215,000 people have been on a benefit for more than 12 months.
Published on: 4 May 2012
Last updated: 1 week ago

Ministry of Business, Innovation and Employment

The Government has confirmed its intention to establish the new Ministry of Business, Innovation and Employment by bringing together all the existing functions of the Ministry of Economic Development, Ministry of Science and Innovation, Department of Labour and Department of Building and Housing.  The four agencies will come together on 1 July under a single Chief Executive.  
Published on: 4 May 2012
Last updated: 1 week ago

TPK Chief Executive to remain in Acting position

The State Services Commissioner, Iain Rennie, today announced that Te Puni Kōkiri (Ministry of Māori Development) Chief Executive Leith Comer will stay with the Ministry in an Acting Chief Executive capacity.  Mr Comer, whose contract concludes at the end of June 2012, has accepted the State Services Commissioner’s request to serve as Acting Chief Executive until the end of September 2012. 
Published on: 1 May 2012
Last updated: 2 weeks ago

Ministry of Education Appoints Deputy Secretary

The State Services Commissioner, Iain Rennie, and Education Chief Executive, Lesley Longstone, today announced the appointment of current Ministry of Women’s Affairs Chief Executive Rowena Phair to the position of Deputy Secretary, Student Achievement at the Ministry of Education.
Published on: 30 April 2012
Last updated: 2 weeks ago

New Agency Acting Chief Executive Announced

The State Services Commissioner, Iain Rennie, has announced that David Smol will undertake the responsibilities of Acting Chief Executive Designate of the Ministry of Business, Innovation and Employment (MBIE).
Published on: 26 April 2012
Last updated: 3 weeks ago

Vacancy: Chief Executive, Land Information New Zealand

1. Application Pack The six documents that comprise the application pack for this position are attached above under ‘Related Files’.  They can be downloaded in either Word or Rich Text Format (RTF). Position Description Guide for Applicants
Published on: 24 April 2012
Last updated: 3 weeks ago

Findings of Employment Matter relating to the Chief Executive of the Department of Building and Housing

State Services Commissioner Iain Rennie today released his findings in an employment matter relating to Ms Katrina Bach, Chief Executive of the Department of Building and Housing.
Published on: 20 April 2012
Last updated: 3 weeks ago

Board Appointment and Induction Guidelines (updated March 2012)

Published on: 13 April 2012
Last updated: 13 April 2012

Vacancy: Chief Executive, Ministry of Pacific Island Affairs

1. Application Pack The six documents that comprise the application pack for this position are attached above under ‘Related Files’.  They can be downloaded in either Word or Rich Text Format (RTF). Position Description Guide for Applicants
Published on: 10 April 2012
Last updated: 10 April 2012

Vacancy: Solicitor-General, Crown Law Office

1. Application Pack The six documents (listed below) that comprise the application pack for this position are attached above under ‘Related Files’. They can be downloaded in either Word or Rich Text Format (RTF). Position Description Guide for Applicants
Published on: 30 March 2012
Last updated: 30 March 2012

Guidance for KiwiSaver changes to take effect 1 April 2012

Further to our guidance on 20 May 2011, Budget 2011 introduced a number of changes to KiwiSaver which will impact State sector agencies and/or their employees.  The first of these changes, summarised in the table below, come into effect on 1 April 2012. The changes are:
Published on: 30 March 2012
Last updated: 30 March 2012

Kiwis Count Datasets

Published on: 22 March 2012
Last updated: 22 March 2012

Vacancy: Chief Executive, Department of the Prime Minister and Cabinet

1. Application Pack The six documents that comprise the application pack for this position are attached above under ‘Related Files’. They can be downloaded in either Word or Rich Text Format (RTF). Position Description Guide for Applicants
Published on: 16 March 2012
Last updated: 16 March 2012

Capping Core Government Administration

A fact sheet for downloading/printing is attached above. Cabinet Paper and Cabinet Minute - "Capping the Size of Core Government Administration and Giving Priority to Front-line Service Delivery"  
Published on: 1 October 2010
Last updated: 15 March 2012

Capping data to 31 December 2011

See: Capping data released by the Minister of State Services, on 15 March 2012. See also: Media statement from Hon Dr Jonathan Coleman, Minister of State Services Background on capping the size of core government administration at www.ssc.govt.nz/capping
Published on: 15 March 2012
Last updated: 15 March 2012

Chief Executive and Commissioner of Inland Revenue, IRD

The State Services Commissioner, Iain Rennie, today announced the appointment of Naomi Ferguson to the position of Chief Executive and Commissioner of Inland Revenue, Inland Revenue Department.
Published on: 13 March 2012
Last updated: 13 March 2012

Kiwis Count: Information for Survey Participants

Kiwis Count is carried out by the State Services Commission and is managed on our behalf by Nielsen, an independent research organisation. The survey has been designed to take around 15-20 minutes.
Published on: 1 March 2012
Last updated: 1 March 2012

Contact details for SSC's new premises

Effective Monday 5 March 2012, contact details for the State Services Commission are: Level 10, Reserve Bank Building, 2 The Terrace, PO Box 329, Wellington 6011. Phone: +64-4-495 6600Fax: +64-4-495 6686Central email address: commission@ssc.govt.nz
Published on: 29 February 2012
Last updated: 29 February 2012

Chief Executive and Secretary for Internal Affairs, DIA

The State Services Commissioner, Iain Rennie, today announced the appointment of Colin MacDonald to the position of Chief Executive and Secretary for Internal Affairs, Department of Internal Affairs. Mr MacDonald is currently the Chief Executive of Land Information New Zealand (LINZ).  He has held this position since May 2008.
Published on: 21 February 2012
Last updated: 21 February 2012

State Services Commissioner's expenses - 1 July-31 December 2011

The State Services Commissioner’s expenses for the period 1 July-31 December 2011 are attached above, as an Excel file. Visit www.data.govt.nz for general information about Chief Executive expense disclosure requirements.
Published on: 2 February 2012
Last updated: 2 February 2012

Improving Performance through Leadership Excellence Award

The State Services Commission and the Leadership Development Centre jointly sponsor the Improving Performance through Leadership Excellence IPANZ (Institute of Public Administration New Zealand) award
Published on: 18 January 2012
Last updated: 24 January 2012

Ria McBride Public Service Management Award

The goal of the Ria McBride Award is to help women who have demonstrated potential advance to higher levels of responsibility in the Public Service. The winner of the Ria McBride Award will receive funding of $15,000 towards studying for a recognised and reputable higher qualification, in order to assist with their development towards a senior management position in the Public Service.
Published on: 18 January 2012
Last updated: 18 January 2012

State Services Commission Public Sector Award

The Commission sponsors a special recognition award - the State Services Commission Public Sector Award – as part of the HRINZ (Human Resources Institute of NZ) national award programme.
Published on: 18 January 2012
Last updated: 18 January 2012

Gateway Risk Profile Assessment (RPA) / Agency Engagement Responsibilities

Cabinet has directed that all high risk capital programmes and projects in departments and Crown Agents are to receive a full set of Gateway reviews.  To achieve this, agencies must: Ensure Gateway reviews begin early in the lifecycle of a project or  programme.   Early reviews provide the greatest benefit by helping to ensure that:
Published on: 30 May 2011
Last updated: 18 January 2012

Acting Chief Executive and Secretary of Labour

The State Services Commissioner, Iain Rennie, today announced that Nigel Bickle had agreed to act as Chief Executive and Secretary of Labour at the Department of Labour. Mr Bickle is currently Deputy Chief Executive, Immigration, at the Department of Labour, a position he took up in February 2010.
Published on: 16 December 2011
Last updated: 16 December 2011

Disclosure of Chief Executive expenses, gifts and hospitality - Frequently Asked Questions

Where do I find the letter from the State Services Commissioner to chief executives outlining plans to introduce the chief executive expense, gifts and hospitality initiative and the November 2010 letter that confirmed the initiative?
Published on: 15 December 2011
Last updated: 15 December 2011

Frequently Asked Questions, Performance Improvement Framework, November 2011

Published on: 7 November 2011
Last updated: 7 November 2011

Performance Improvement Framework: Agency Self Review workbook and training presentation

How can agencies use the Framework? The Agency model of the PIF can be applied in two ways: Formal review:  Agencies are provided with an independent view of their capability, performance and ability to deliver on Government’s priorities.
Published on: 15 November 2010
Last updated: 3 November 2011

Annual Report of the State Services Commission for the year ended 30 June 2011

Published on this page below are:The State Services Commissioner’s report on the State ServicesThe State Services Commissioner’s report on the State Services Commission
Published on: 19 October 2011
Last updated: 19 October 2011

Human Resource Capability Survey 2011

See: Media Statement at www.ssc.govt.nz/hrc-survey-2011-media The Executive Summary is published below. For the FULL REPORT , go to the PDF file attached above. Also provided is an A3 Summary sheet for quick reference, and a Trend Report.
Published on: 18 October 2011
Last updated: 18 October 2011

Public Service Staffing as at 30 June 2011

The Deputy State Services Commissioner, John Ombler, today released the results of the Human Resource Capability Survey for 2011. The report provides a summary of workforce statistics for the Public Service, for the year to 30 June 2011.  The report covers five main topics: staff numbers, pay and benefits, recruitment and retention, equality and diversity, and leave.
Published on: 18 October 2011
Last updated: 18 October 2011

Statement from the State Services Commissioner regarding the Serious Fraud Office Chief Executive and Director, Adam Feeley

The State Services Commissioner, Iain Rennie today provided his comments on the actions of chief executive Adam Feeley over two SFO staff social gatherings in 2010.
Published on: 17 October 2011
Last updated: 17 October 2011

Fact Sheet 1: Introducing the Performance Improvement Framework

Updated October 2011. To print/download use the PDF version attached above
Published on: 23 October 2009
Last updated: 14 October 2011

Vacancy: Chief Executive and Secretary for Internal Affairs

1. Application Pack The six documents that comprise the application pack for this position are attached above under ‘Related Files’.  They can be downloaded in either Word or Rich Text Format (RTF).
Published on: 7 October 2011
Last updated: 7 October 2011

Vacancy: Chief Executive and Secretary of Labour

1. Application Pack The six documents that comprise the application pack for this position are attached above under ‘Related Files’.  They can be downloaded in either Word or Rich Text Format (RTF).
Published on: 7 October 2011
Last updated: 7 October 2011

Vacancy: Chief Executive and Commissioner of Inland Revenue

1. Application Pack The six documents that comprise the application pack for this position are attached above under ‘Related Files’.  They can be downloaded in either Word or Rich Text Format (RTF).
Published on: 7 October 2011
Last updated: 7 October 2011

Gifts and Hospitality in the State Services

The State Services Commissioner, Iain Rennie, today commented on State Services agencies' practice around the acceptance of gifts and hospitality.
Published on: 7 October 2011
Last updated: 7 October 2011

Agency/Sector Workforce Strategy - Guidance

Introduction This guidance is intended to assist agencies and/or sectors to develop a Workforce Strategy that supports achievement of their organisational direction and business strategy.  The guidance recognises that most agencies already have well defined business strategies and plans.  The intent is to provide an opportunity for agencies to ensure that they have considered the workforce requirements arising out of their business strategies and plans and not to duplicate existing work.
Published on: 5 October 2011
Last updated: 5 October 2011

Agency/Sector Workforce Strategy - FAQs

[NB: Please refer first to guidance documents provided for background and context.] Q: Our agency already has a comprehensive organisational strategy ad an HR strategy that meets our needs.  Why do we need a Workforce Strategy?
Published on: 5 October 2011
Last updated: 5 October 2011

Resources for developing a Workforce Strategy

Introduction The purpose of this document is to provide public service and State sector agencies with easy access, in one place, to a range of information sources that they may usefully consider when developing or reviewing their workforce strategies and/or implementing those strategies through workforce policies or bargaining.  
Published on: 5 October 2011
Last updated: 5 October 2011

Workforce Strategy planning - useful statistics and economic trends

Introduction The purpose of this document is to provide Public Service and State sector agencies with easy access, in one place, to a range of information sources that they may usefully consider when developing or reviewing their workforce strategies and/or implementing those strategies through workforce policies or bargaining.  
Published on: 5 October 2011
Last updated: 5 October 2011

Core State sector legislation

This document lists the core legislation applying to the State sector organisations listed on the web page New Zealand's State sector- the organisations.  Use the 'Contents' list on the left of this page to read a summary of each Act.
Published on: 27 September 2011
Last updated: 27 September 2011

State Services Amalgamations (MFish & MAF; NZFSA & MAF; Archives NZ & National Library & DIA; FRST & MoRST)

Updated 15 April 2011 with the Cabinet Paper and Minute bringing forward the merger of the Ministry of Fisheries and the Ministry of Agriculture and Forestry to 1 July 2011.
Published on: 15 April 2011
Last updated: 23 September 2011

Acting Chief Executive and Secretary, Internal Affairs

The State Services Commissioner, Iain Rennie, today announced that Peter Mersi had agreed to act as Chief Executive and Secretary for Internal Affairs and Secretary of Local Government, Department of Internal Affairs. Mr Mersi is currently Deputy Commissioner, Business Transformation at the Department of Inland Revenue, a position he was appointed to in March 2010.
Published on: 23 September 2011
Last updated: 23 September 2011

Governance of Crown entities

Crown entities have a wide range of roles and responsibilities, and differing degrees of autonomy. However, Crown entity boards operate within the State sector and are expected to demonstrate the highest level of corporate governance within that setting. The pages listed below contain guidance and support to help boards and their members to meet that expectation.
Published on: 26 August 2010
Last updated: 21 September 2011

Resource for Preparation of Governance Manuals - Guidance for District Health Boards

This guidance applies to District Health Boards. It is intended to support those who are responsible for preparing governance manuals for individual DHBs. This work is licensed under the Creative Commons Attribution 3.0 New Zealand Licence.(See the Terms of Use section below, and view a copy of this licence at: http://creativecommons.org/licences/by/3.0/nz.)To print or download, use the PDF version attached above.
Published on: 10 September 2010
Last updated: 21 September 2011

Resignation of the Chief Executive and Secretary of Labour

The State Services Commissioner, Iain Rennie, announced today that he had accepted the resignation of Christopher Blake, Chief Executive and Secretary of Labour at the Department of Labour. He is leaving the Department to take up the position of Chief Executive at the New Zealand Symphony Orchestra at the beginning of next year.
Published on: 19 September 2011
Last updated: 19 September 2011

Remuneration of Public Service and State sector senior staff as at 30 June 2011

For the full report, use the PDF file attached above.Also provided are the tables from the report in Excel format
Published on: 15 September 2011
Last updated: 16 September 2011

Ministry of Health Contracting

The State Services Commissioner today released his report to the Minister of State Services on the Ministry of Health’s employment contracting processes. Earlier this week the Commissioner was asked by the Minister of State Services, Tony Ryall, to check that the appointments of two people at the Ministry of Health were in line with the Ministry's internal policies and guidelines.
Published on: 15 September 2011
Last updated: 15 September 2011

SSC Report: Ministry of Health Contract Arrangements

Report from the State Services Commission to the Minister of Health, on the Ministry’s employment policies and procedures.  15 September 2011. The Report is attached above as a PDF file.
Published on: 15 September 2011
Last updated: 15 September 2011

Remuneration of Senior State Sector Staff 2011

The State Services Commissioner, Iain Rennie, today released a report containing the remuneration figures for senior state sector staff for 2011. Overall, the total bill for Public Service chief executives (those chief executives whose remuneration is set by the State Services Commissioner) has decreased over the last year by 2 percent.
Published on: 15 September 2011
Last updated: 15 September 2011

Organisations covered by the State Services Commissioner's Standards of Integrity and Conduct

A code of conduct for the State Services, 'Standards of Integrity and Conduct', was launched on 19 June 2007. The code came into effect on 30 November 2007, and superseded the 'Public Service Code of Conduct'.To print/download this list of organisations covered by the Standards of Integrity and Conduct, use the PDF version, attached above.See also:
Published on: 30 November 2007
Last updated: 12 September 2011

Public Sector Reforms: International Comparisons

SSC reports on public sector international comparisons are attached above.
Published on: 30 March 2011
Last updated: 8 September 2011

Capping data to 30 June 2011

See: Capping data released by Hon Tony Ryall, Minister of State Services, on 8 September 2011. See also:  
Published on: 8 September 2011
Last updated: 8 September 2011

Guidance for Monitoring Major Projects and Programmes

Guidance for Monitoring Major Projects and Programmes is published (attached above) as a PDF file for online viewing or printing. 
Published on: 5 September 2011
Last updated: 5 September 2011

Chief Executive, Ministry of Social Development

The State Services Commissioner, Iain Rennie, today announced the appointment of Brendan Boyle to the position of Chief Executive, Ministry of Social Development. Mr Boyle is currently Chief Executive and Secretary for Internal Affairs and Secretary of Local Government, Department of Internal Affairs, a position he has held since February 2008.
Published on: 23 August 2011
Last updated: 23 August 2011

Appointment of Chief Executive and Secretary for Justice, Ministry of Justice

The State Services Commissioner, Iain Rennie, today announced the appointment of Andrew Bridgman to the position of Chief Executive and Secretary for Justice, Ministry of Justice. Mr Bridgman is currently the Acting Chief Executive, Ministry of Justice, a position he has held since June 2011.  Prior to this role, Mr Bridgman was Deputy Chief Executive, Ministry of Health from 2007. From August 2010 to January 2011, he was the Acting Chief Executive and Director-General of Health.
Published on: 16 August 2011
Last updated: 16 August 2011

State Services Commissioner's expenses - 1 January-30 June 2011

The State Services Commissioner’s expenses for the period 1 January - 30 June 2011 are attached here as an Excel file. Visit www.data.govt.nz for general information about Chief Executive expense disclosure requirements.
Published on: 28 July 2011
Last updated: 28 July 2011

The Gateway Reviews

This report presents the lessons learned from the New Zealand Government’s Gateway reviews. Gateway is a project assurance methodology that involves short, focused reviews at critical points in the project's life-cycle by a team of reviewers not associated with the project. Lessons learned are observations gained from Gateway reviews which highlight opportunities for project and programme management improvements in New Zealand Government agencies.
Published on: 27 July 2011
Last updated: 27 July 2011

Good Practice

Positive lessons learned tend to emerge as projects progress to second and subsequent reviews. Pleasingly, the two projects which have reached Gate 4 (‘Readiness for Service’) have since successfully transitioned into service. Stakeholders of one of these suggest that it should be regarded as a best-practice project on an international stage.
Published on: 27 July 2011
Last updated: 27 July 2011

Key Themes

The Gateway reviews included in this report made a total of 608 recommendations.   The lessons learned presented in this report are grouped by the following key themes. 1 Business Case 2 Programme / Project Management 3 Risks and Issues Management 4 Stakeholder Management 5 Resourcing 6 Governance 7 Programme / Project Planning 8 Management of Change
Published on: 27 July 2011
Last updated: 27 July 2011

About the New Zealand Gateway Unit

The Gateway Unit identifies lessons learned by reviewing Gateway review reports from completed reviews, and through ongoing communication with agencies and Gateway reviewers.  We identify trends in emerging issues through recommendations to improve deficient practices; or through recognition by a review team of good practice already being applied by an agency to a project.
Published on: 27 July 2011
Last updated: 27 July 2011

Better Practice Guidance

New Zealand Government State Services Commission, Gateway Review Process, www.ssc.govt.nz/gateway State Services Commission, Planning and Approving Projects, an Executive’s perspective, Better Practice Guide, July 2011 State Services Commission, Guidelines for Monitoring Major Business Projects and Programmes, July 2011
Published on: 27 July 2011
Last updated: 27 July 2011

Copyright / terms of use

Crown copyright 2011 This work is licensed under the Creative Commons Attribution 3.0 New Zealand licence.
Published on: 27 July 2011
Last updated: 27 July 2011

Appointment of Chief Executive and Secretary for Education

The State Services Commissioner, Iain Rennie, today announced the appointment of Lesley Longstone to the position of Chief Executive and Secretary for Education, Ministry of Education. Ms Longstone is currently Director General for Infrastructure and Funding, in the English Department for Education, a position she has held since September 2010.
Published on: 19 July 2011
Last updated: 19 July 2011

Appointment of Chief Executive and Comptroller of Customs

The State Services Commissioner, Iain Rennie, today announced the appointment of Carolyn Tremain to the position of Chief Executive and Comptroller of Customs, New Zealand Customs Service. Ms Tremain is currently Deputy Commissioner Service Delivery in the Inland Revenue Department, a position she has held since August 2007.  
Published on: 19 June 2011
Last updated: 19 July 2011

Gateway Reviews - Lessons Learned Report

This report presents the lessons learned from the New Zealand Government’s Gateway reviews. Gateway is a project assurance methodology that involves short, focused reviews at critical points in the project's life-cycle by a team of reviewers not associated with the project. Lessons learned are observations gained from Gateway reviews which highlight opportunities for project and programme management improvements in New Zealand Government agencies.
Published on: 14 July 2011
Last updated: 14 July 2011

Disclosure of Chief Executive Expenses

In 2010 the State Services Commissioner introduced a disclosure regime for chief executive expenses, gifts and hospitality. Chief executives of Public Service departments and Crown entities are expected to disclose their expenses every six months and make this information publicly available on their agency's website and data.govt.nz.
Published on: 15 June 2011
Last updated: 11 July 2011

Appointment of Chief Executive and Secretary to the Treasury

The State Services Commissioner, Iain Rennie, today announced the appointment of Gabriel Makhlouf to the position of Chief Executive and Secretary to the Treasury.
Published on: 28 June 2011
Last updated: 28 June 2011

State Services Commission on the move

The State Services Commission (SSC) will be moving to new premises in early 2012, State Services Commissioner Iain Rennie announced today. After more than 20 years at the corner of Molesworth and Pipitea streets, SSC will be moving to the Reserve Bank Building at 2, The Terrace in March, 2012. This marks a return to the building that was SSC’s home between 1971 and 1986.
Published on: 13 June 2011
Last updated: 13 June 2011

How different groups of New Zealanders experience public services

Introduction
Published on: 9 June 2011
Last updated: 9 June 2011

Outline of the Gateway Process

Gateway is an assurance methodology for major investments. Gateway examines programmes and projects at key decision points in their lifecycle to provide assurance that they can progress successfully to the next stage. The Gateway methodology was developed in 2001 by the UK’s Office of Government Commerce. It was adopted by the Victorian Department of Treasury and Finance in 2003 and the Australian Federal Government in 2006. The New Zealand Cabinet agreed to implement Gateway here in late 2007.
Published on: 2 June 2011
Last updated: 2 June 2011

Gateway: How to become a Gateway Reviewer

There are two types of Gateway reviewers, Review Team Member (RTM) and Review Team Leader (RTL). Both public and private sector personnel can become Gateway Reviewers. To become a reviewer you need to undertake training through one of our training providers.
Published on: 1 June 2011
Last updated: 1 June 2011

The service experience of New Zealanders with disabilities

Executive Summary The SSC launched the first Kiwis Count survey in 2007 as part of the New Zealanders’ Experience research programme to measure how New Zealanders perceive and experience public services.  The survey was repeated in 2009.
Published on: 31 May 2011
Last updated: 31 May 2011

Human Resources Capability - Survey Instructions, Checklist and FAQs

The Human Resource Capability (HRC) survey provides information about the Public Service workforce. The survey provides information on staff numbers, rates of pay and employment benefits, recruitment and retention rates, diversity and leave. Part of the survey is used to monitor the number of positions within the cap on core government administration.
Published on: 31 May 2011
Last updated: 31 May 2011

Gateway publications and workbooks

Gateway Manager's Checklist See the attached PDF files above for an overview of the Gateway process from a management perspective. Gateway Review Workbooks Gateway Review workbooks 0 to 5 are a practical tool for participants in New Zealand Government Gateway reviews.  For each Gate, elements of the review are explained, including:
Published on: 30 May 2011
Last updated: 30 May 2011

Second round of Performance Improvement Framework reviews released

The State Services Commissioner, Iain Rennie, today released the second round of Performance Improvement Framework reviews.  This round included The Treasury, New Zealand Transport Agency; New Zealand Trade and Enterprise; Ministry of Social Development, and Inland Revenue.
Published on: 27 May 2011
Last updated: 27 May 2011

Frequently Asked Questions, Performance Improvement Framework, May 2011 [archived]

Note: Updated PIF FAQs are published here. Both the Government and New Zealanders have high expectations of the services they receive from the State. Improving agency, sector and system performance through an effective performance framework is key to meeting these expectations.
Published on: 25 May 2011
Last updated: 25 May 2011

KiwiSaver: Key points for State sector employees

Issued by the State Services Commission 20 May 2011, based on legislation current as at 19 May 2011.
Published on: 20 May 2011
Last updated: 20 May 2011

KiwiSaver: Key points for State sector employers

Issued by the State Services Commission 20 May 2011, based on legislation current as at 19 May 2011. Q:  What are the changes to KiwiSaver in Budget 2011 that affect me as an employer?A: There are three areas of change to KiwiSaver that affect State sector employers:
Published on: 20 May 2011
Last updated: 20 May 2011

Vacancy: Chief Executive and Secretary for Justice

Application Pack The six documents that comprise the application pack for this position are attached above under ‘Related Files’.  They can be downloaded in either Word or Rich Text Format (RTF). Position Description Guide for Applicants
Published on: 20 May 2011
Last updated: 20 May 2011

State Services Commission Statement of Intent: 2011-2014

The role of the State Services Commission is to provide leadership to the State Services so that government works better for New Zealanders.  The impact of its role is measured against three key objectives – ensuring the State Services are well led and trusted by the public and that the public management system delivers results at a lower cost.
Published on: 19 May 2011
Last updated: 19 May 2011

Acting Chief Executive of the Ministry of Justice and Secretary for Justice

The State Services Commissioner, Iain Rennie, today announced that Andrew Bridgman has agreed to act as Chief Executive of the Ministry of Justice and Secretary for Justice. The current Chief Executive, Belinda Clark, finishes in her role on 3 June 2011.
Published on: 18 May 2011
Last updated: 18 May 2011

Australia and New Zealand School of Government (ANZSoG) programmes - nominations for 2011/12 intake

We are now calling for nominations for the 2012 intake of the Executive Master of Public Administration (EMPA) and 2010 Executive Fellows Programme (EFP). Applications for both the EMPA and EFP are made annually by way of Chief Executive nomination to the State Services Commissioner. Please do not apply directly to ANZSoG.
Published on: 17 May 2011
Last updated: 17 May 2011

State Servants, Political Parties, and Elections: Guidance for the 2011 Election Period

This guidance identifies common principles and obligations that will assist those who work in the State Services during the lead-up to, and in the period immediately after, the 2011 general election. It is also applicable, generally, to the conduct of State servants during mid-term elections.
Published on: 12 May 2011
Last updated: 12 May 2011

2011 Election Guidance Released for the State Services

Media statement: The State Services Commissioner, Iain Rennie, today released the 2011 election guidance for State servants.
Published on: 12 May 2011
Last updated: 12 May 2011

Appointment of the Chief Executive, Canterbury Earthquake Recovery Authority

The State Services Commissioner, Iain Rennie, today announced the appointment of Roger Sutton as chief executive of the Canterbury Earthquake Recovery Authority (CERA). Mr Sutton is currently the chief executive officer of Orion New Zealand Limited, a position he has held for eight years.
Published on: 12 May 2011
Last updated: 12 May 2011

Vacancy: Director, Government Communications Security Bureau

1. Application Pack The six documents that comprise the application pack are attached above under 'Related Files'. They can be downloaded in either Word format or Rich Text Format (RTF). Position Description Guide for Applicants Competency Self-assessment Form
Published on: 10 May 2011
Last updated: 10 May 2011

Acting Chief Executive and Secretary to the Treasury - media statement

The State Services Commissioner, Iain Rennie, today announced that Gabriel Makhlouf has agreed to act as Chief Executive and Secretary to the Treasury. Mr Makhlouf is currently a Deputy Chief Executive at the Treasury, a position he has held since March 2010. His areas of responsibility include the National Infrastructure Unit, the Financial Operations group, the Strategy and Performance team and the Finance team.
Published on: 9 May 2011
Last updated: 9 May 2011

Performance management of Public Service chief executives

A high performing Public Service is dependent on high performing chief executives.  The State Services Commissioner appoints and develops Public Service leaders who can contribute toward the leadership of the State Services, in addition to the leadership of a single agency.
Published on: 6 May 2011
Last updated: 6 May 2011

Capping data to 31 December 2010

See: Capping data released by Hon Tony Ryall, Minister of State Services, on 30 March 2011 (PDF 2.0M)See also: SSC report Public Sector Reforms: International Comparisons Background on capping the size of core government administration at www.ssc.govt.nz/capping
Published on: 30 March 2011
Last updated: 30 March 2011

Acting Chief Executive, Canterbury Earthquake Recovery Authority

Media statement from Iain Rennie, State Services Commissioner, 29 March 2011. The State Services Commissioner, Iain Rennie, today announced that John Ombler has agreed to act as the acting Chief Executive of the new Canterbury Earthquake Recovery Authority (CERA), a Public Service department established for the time it takes to support the recovery. John Ombler is currently the Deputy State Services Commissioner.
Published on: 29 March 2011
Last updated: 29 March 2011

Common Measurements Tool

The Common Measurements Tool is a set of survey questions and scales that allows State Services agencies to measure client satisfaction and identify service delivery improvements for service users. By using a common set of questions, agencies are able to compare their performance with other State Services agencies, with the Kiwis Count national survey and also measure how they are progressing over time.
Published on: 21 March 2011
Last updated: 21 March 2011

Acting Chief Executive, Ministry of Fisheries

Media release from State Services Commissioner Iain Rennie, 10 March 2011. The State Services Commissioner, Iain Rennie, today announced that Wayne McNee has agreed to act as Chief Executive of the Ministry of Fisheries. Mr McNee will act in this role in addition to his current position as Director General and Chief Executive of the Ministry of Agriculture and Forestry, in advance of the merger of Fisheries into Agriculture and Forestry in February 2012.
Published on: 10 March 2011
Last updated: 10 March 2011

Update: Employment Related Guidance for State sector employers - Christchurch Earthquake

4 March 2011 Greetings colleagues Thank you once again for the tremendous effort you and your agencies are putting into responding to the Christchurch Earthquake. My visit to the city on Wednesday brought home to me not just the enormity of the challenge, but also the resilience of the city and the hard work going on. Thank you also for the responses to the SSC's request for meetings and information. From this we are better able to both advise Ministers and respond to the many requests from agencies for advice on a raft of issues.
Published on: 8 March 2011
Last updated: 8 March 2011

Drivers of satisfaction for public services online

Report for the State Services Commission by UMR Research. Published March 2011. The Executive Summary is published below. See the full report here (PDF 456.4k). See also Frequently Asked Questions (PDF 24.2)
Published on: 7 March 2011
Last updated: 7 March 2011

Preparing the Annual Report - Guidance and Requirements for Crown Entities

The guidance and requirements for Crown entities preparing their annual reports has been updated by Treasury. The guidance can be browsed online by section/chapter at: www.treasury.govt.nz/publications/guidance/reporting/annualreports-ce
Published on: 2 March 2011
Last updated: 2 March 2011

State Services Commissioner's expenses

The State Services Commissioner's expenses for the period 1 July-31 December 2010 are attached here as an Excel file. Visit www.data.govt.nz for general information about Chief Executive expense disclosure requirements.
Published on: 31 January 2011
Last updated: 31 January 2011

Inquiry into Security Clearance Vetting Processes

The Prime Minister, Rt Hon John Key, has released the report on the inquiry into the granting of a security clearance for Stephen Wilce on appointment to the Defence Technology Agency in 2005. The inquiry was undertaken by Neil Walter, on behalf of the State Services Commissioner, Iain Rennie.
Published on: 28 January 2011
Last updated: 28 January 2011

Crown Entities Act 2004

The Crown Entities Act 2004 came into force on 25 January 2005.  It is an “umbrella” Act covering all Crown entities, and it fits with individual entities’ empowering Acts.  The Crown Entities Act prevails over entities’ Acts in the event of any conflict, unless the entity’s Act expressly provides otherwise.  School Boards of Trustees and Tertiary Education Institutions are exceptions.
Published on: 16 January 2011
Last updated: 16 January 2011

Human Rights Act 1993

The Human Rights Act 1993 consolidates and amends the provisions of the Race Relations Act 1971 and the Human Rights Commission Act 1977. The Human Rights Act 1993 came into force on 1 February 1994. The Act  continues the Human Rights Commission established in 1977 and  promotes the advancement of human rights in New Zealand in accordance with the UN International Covenants or Conventions on Human Rights.
Published on: 16 January 2011
Last updated: 16 January 2011

NZ Bill of Rights Act 1990

The NZ Bill of Rights Act 1990 sets out to affirm, protect and promote human rights and fundamental freedoms in New Zealand and to affirm New Zealand’s commitment to the International Covenant on Civil and Political Rights. The Act sets out rights and freedoms that apply in New Zealand and applies to acts done by: (a)   the legislative, executive and judicial branches of government; or
Published on: 16 January 2011
Last updated: 16 January 2011

Official Information Act 1982

The Official Information Act 1982 makes official information more freely available.
Published on: 16 January 2011
Last updated: 16 January 2011

Protected Disclosures Act 2000

The Protected Disclosures Act 2000 promotes the public interest by facilitating disclosure and investigation of serious wrongdoing in or by an organisation and by protecting employees who, under the Act, make disclosures about such wrongdoing. View the Protected Disclosure Act 2000 online at: www.legislation.govt.nz/act/public/2000/0007/latest/contents.html
Published on: 16 January 2011
Last updated: 16 January 2011

Public Finance Act 1989

The Public Finance Act 1989 provides the legal framework for the financial management system of the Government. It controls the financial activity of the Government and the manner in which Parliament keeps a watch on the executive's expenditure of public money. It provides the basis for the appropriation and management of public resources. It prescribes the reporting requirements for the Crown, departments, and Crown entities.
Published on: 16 January 2011
Last updated: 16 January 2011

State-Owned Enterprises Act 1986

The State-Owned Enterprises Act 1986 set up State-owned enterprises (SOEs) to improve efficiency in government trading operations, such as telecommunications, postal services, railways, electricity and broadcasting. In many cases, the establishment of SOEs has been followed by the sale of business assets.
Published on: 16 January 2011
Last updated: 16 January 2011

State Sector Act 1988

The State Sector Act 1988 has been pivotal in reforming State sector management in New Zealand.
Published on: 16 January 2011
Last updated: 16 January 2011

Recruitment and appointment of Public Service chief executives

The Commissioner’s role Under the State Sector Act 1988, the State Services Commissioner is responsible for appointing and employing the chief executives who head the departments of the Public Service.
Published on: 6 January 2011
Last updated: 6 January 2011

Public Service chief executives - remuneration policy

The State Services Commissioner is responsible for the remuneration of chief executives who head departments that are defined under the State Sector Act 1988 with the exception of the State Services Commission and the Crown Law Office. Those chief executives are respectively, the State Services Commissioner, and the Solicitor-General. Remuneration for these roles is under the jurisdiction of the Remuneration Authority.
Published on: 6 January 2011
Last updated: 6 January 2011

2010 Equality and Diversity Report: Diversity in the Senior Management of the Public Service

State Services Commission, December 2010, ISBN 978-0-478-36124-7. For printing/downloading: - A PDF file of the full report minus Appendix 3 is attached above. - Appendix 3 comprises 34 separate PDF files - one for each Public Service department. These are attached in the Related Files section, on the lower left of this page. This work is Crown copyright, and licensed under the Creative Commons Attribution 3.0 BY New Zealand Licence. (See the licensing terms below, and view a copy of this licence at: http://creativecommons.org/licences/by/3.0/nz.)
Published on: 22 December 2010
Last updated: 22 December 2010

Acting Chief Executive and National Librarian at the National Library

Media statement from Iain Rennie, State Services Commissioner, 20 December 2010. The State Services Commissioner, Iain Rennie, today announced that Sue Sutherland has agreed to act as Chief Executive and National Librarian at the National Library. Ms Sutherland is currently the Deputy Chief Executive at the National Library, and the Director National Digital Library, positions she has held since August 2007 and January 2009 respectively.
Published on: 20 December 2010
Last updated: 20 December 2010

Disclosure of chief executive expenses, gifts and hospitality - FAQs December 2010

Why is the State Services Commission requesting agencies make their expenditure publicly available? The State Services Commissioner’s intention is to show New Zealanders that public funds are being spent judiciously, and that senior officials are modelling appropriate behaviours.  This requirement is in line with international practice, and locally Ministers, MPs and Mayors are all subject to disclosure provisions.
Published on: 1 December 2010
Last updated: 1 December 2010

Appointment of Chief Executive, Department of Corrections

Media release from Iain Rennie, State Services Commissioner, 23 November 2010. The State Services Commissioner, Iain Rennie, today announced the appointment of Ray Smith to the position of Chief Executive, Department of Corrections. Mr Smith has been in his current role of Deputy Chief Executive, Child, Youth and Family at the Ministry of Social Development since July 2006.
Published on: 23 November 2010
Last updated: 23 November 2010

Latest Public Service workforce figures released

Media release from Iain Rennie, State Services Commissioner, 18 November 2010. The State Services Commissioner, Iain Rennie, today released the results of the Human Resource Capability Survey for 2010. The report provides a summary of workforce statistics for the Public Service, for the year to 30 June 2010. The report covers five main topics: staff numbers, recruitment and retention, pay and benefits, equality and diversity, and leave.
Published on: 18 November 2010
Last updated: 18 November 2010

Human Resource Capability Survey 2010

State Services Commission, 18 November 2010, ISBN 978-0-478-36121-6. Crown copyright. See media statement from the State Services Commissioner. To print/download the report use the PDF version attached above. Also attached is an A3 Summary sheet for quick reference, and a Trend Report and Unit Record Data in Excel (note large file size).
Published on: 18 November 2010
Last updated: 18 November 2010

Preparing the Statement of Intent - Guidance and Requirements for Crown Entities (Updated Nov 2010)

The guidance for Crown entities on preparing the Statement of Intent was updated and re-released on 16 November 2010 - superseding the 2009 guidance. The updated guidance is published as a PDF here for downloading/printing. For further information see the Treasury website at: www.treasury.govt.nz .
Published on: 16 November 2010
Last updated: 16 November 2010

Review of Arrangements for the Community and Voluntary Sector Portfolio

Following a review of the institutional and Vote arrangements for the Community and Voluntary Sector portfolio, Cabinet has agreed to the transfer of the Office for the Community and Voluntary Sector (OCVS) from the Ministry of Social Development to the Department of Internal Affairs. The Cabinet Paper and the Cabinet Minute are released here by the Minister of State Services, Hon Tony Ryall.   Cabinet Paper
Published on: 11 November 2010
Last updated: 11 November 2010

Acting Chief Executive, Ministry of Fisheries

Media statement from State Services Commissioner Iain Rennie, 8 November 2010. The State Services Commissioner, Iain Rennie, today announced that Andrew Coleman has agreed to act as Chief Executive of the Ministry of Fisheries. The current chief executive, Wayne McNee, has been appointed Director General and Chief Executive of the Ministry of Agriculture and Forestry, a position he takes up at the end of this month. Mr Coleman is currently the Deputy Chief Executive, Field Operations, Ministry of Fisheries, a position he has held since July 2008.
Published on: 8 November 2010
Last updated: 8 November 2010

Understanding the code of conduct - Guidance for State servants

State Services Commission.  To print/download, use the PDF version attached above. The code of conduct for the State Services, 'Standards of Integrity and Conduct', came into effect on 30 November 2007. This code for the State Services superseded the 'Public Service Code of Conduct'.
Published on: 29 October 2010
Last updated: 29 October 2010

Questions and answers about the Code of Conduct

State Services Commission, September 2009. A new code of conduct for the State Services, 'Standards of Integrity and Conduct', came into effect on 30 November 2007. The new code supersedes the 'Public Service Code of Conduct'.To print/download this document use the PDF version attached above. See also:
Published on: 19 September 2009
Last updated: 26 October 2010

Implementing the Code of Conduct - Resources for Organisations

State Services Commission, ISBN 978-0-478-30314-8, 2007, updated September 2009. A new code of conduct for the State Services, 'Standards of Integrity and Conduct', came into effect on 30 November 2007.
Published on: 19 June 2007
Last updated: 26 October 2010

Part 1, State Services Commission's Annual Report 2010

21 October 2010. 'State Services Commissioner's Annual Report on the State Services', and the section 'State sector system performance'. The full report is published at http://www.ssc.govt.nz/ar2010. State Services Commissioner's Annual Report on the State Services The purpose of the State Services Commission is "to provide leadership to the State Services so that government works better for New Zealanders".
Published on: 21 October 2010
Last updated: 21 October 2010

Annual Report of the State Services Commission for the year ended 30 June 2010

The State Services Commission's Annual Report for year ended 30 June 2010 can be downloaded below as a full report, or alternatively as separate files of each main section. All files are in PDF format. The Annual Report of the State Services Commissioner (Part 1), and the section State sector system performance will be available here in html format shortly.
Published on: 21 October 2010
Last updated: 21 October 2010

Access, Security and Privacy Protocols for the Human Resource Capability Survey

The protocols have been amended to 1) state that reports may contain both department level and Public Service wide information, and to 2) allow release of a confidentialised unit record dataset. To print/download, use the PDF version, attached above.  
Published on: 14 October 2010
Last updated: 14 October 2010

Appointment of Chief Executive, Ministry of Science and Innovation

Media statement from the State Services Commissioner, 12 October 2010. The State Services Commissioner, Iain Rennie, today announced the appointment of Murray Bain to the newly established position of Chief Executive, Ministry of Science and Innovation. The Ministry of Science and Innovation will be established formally on 1 November 2010. Mr Bain is currently the Chief Executive of the Foundation for Research, Science and Technology (the Foundation). He was appointed in 2004.
Published on: 12 October 2010
Last updated: 12 October 2010

Appointment of Chief Executive and Director-General of Agriculture and Forestry, Ministry of Agriculture and Forestry

Media statement from the State Services Commissioner, 12 October 2010. The State Services Commissioner, Iain Rennie, today announced the appointment of Wayne McNee to the position of Chief Executive and Director-General of Agriculture and Forestry, Ministry of Agriculture and Forestry. Mr McNee is currently Chief Executive, Ministry of Fisheries, to which he was appointed in January 2008. "Mr McNee is an experienced chief executive with nearly three years experience as a chief executive in the Public Service and over five years as Chief Executive of PHARMAC.
Published on: 12 October 2010
Last updated: 12 October 2010

Recipient of the Ria McBride Public Service Management Award for 2010

The State Services Commission is pleased to announce Elizabeth Innes as the winner of the Ria McBride Public Service Management Award for 2010.  Liz has consistently demonstrated resilience in overcoming personal and professional barriers to career development.  Her career is a mixture of private and public sector roles, including the male-dominated telecommunications and energy sectors, and in the male-dominated area of procurement.
Published on: 11 October 2010
Last updated: 11 October 2010

Report to the State Services Commissioner on the Investigation into the Possible Unauthorised Disclosure of Information from a Cabinet Paper on 'Lifting the Performance and Service Delivery of State Sector Agencies'

Released by the State Services Commissioner, 6 October 2010. To print/download this report, use the PDF version attached above.
Published on: 6 October 2010
Last updated: 6 October 2010

Report to the State Services Commissioner on Inquiry into Possible Unauthorised Disclosure of Information from the Cabinet Paper on the 'Stocktake of Schedule 4 of the Crown Minerals Act 1991: Release of Discussion Paper'

Report released by the State Services Commissioner, 6 October 2010. To print/download this report, use the PDF version attached above.
Published on: 6 October 2010
Last updated: 6 October 2010

State Services Commissioner’s statement on findings of two investigations into possible unauthorised disclosures of information

In March I asked my chief legal advisor to conduct two investigations.  The first concerned the possible unauthorised disclosure of information from the Cabinet paper on the 'Stocktake of Schedule 4 of the Crown Minerals Act 1991: Release of discussion paper' (the minerals inquiry).  The second concerned the possible unauthorised disclosure of information on the Cabinet paper on 'Lifting the performance and service delivery of State Sector Agencies' (the machinery of government paper investigation).
Published on: 6 October 2010
Last updated: 6 October 2010

Capping data to 30 June 2010

Capping data released by Hon Tony Ryall, Minister of State Services, on 30 September 2010 is available here. (PDF 3.3M) See statement from the Minister at:www.beehive.govt.nz/release/latest+data+cap+core+government+administration
Published on: 30 September 2010
Last updated: 30 September 2010

Performance Improvement Framework

The first tranche of Agency Reviews, together with the agencies' respective Action Plans are published below.22 September 2010. Crown copyright. This page and all attached documents are licensed under the Creative Commons Attribution 3.0 New Zealand licence-see terms of use below.
Published on: 22 September 2010
Last updated: 22 September 2010

Commissioner's comment on the release of the Performance Improvement Framework reviews and Action Plans

Media release, State Services Commission, 22 September 2010. In March this year I talked about the work that central agencies are doing in the area of measuring and improving agency performance across the State sector.
Published on: 22 September 2010
Last updated: 22 September 2010

Fact Sheet 4: Performance Improvement Framework - Action Planning (Sept 2010)

Updated June 2010. To print/download use the PDF version attached above.
Published on: 19 November 2009
Last updated: 22 September 2010

Fact Sheet 5: Performance Improvement Framework - Self Review (Sept 2010)

Updated September 2010. To download/print this fact sheet use the PDF version attached.
Published on: 19 November 2009
Last updated: 22 September 2010

Fact Sheet 3: Performance Improvement Framework Formal Reviews (Sept 2010)

Updated June 2010. To download/print this fact sheet use the PDF version attached above.
Published on: 23 October 2009
Last updated: 22 September 2010

Fact Sheet 2: Performance Improvement Framework - Agency Level (Sept 2010)

This fact sheet provides information about the agency model of the Performance Improvement Framework (PIF). This fact sheet should be read in conjunction with Fact Sheet 1: Introducing the Performance Improvement Framework. The PIF is a comprehensive model for performance improvement that operates at three levels - agency, sector and system. The agency model explores leading organisational management practices and how effectively these are delivering results in the agency.
Published on: 23 October 2009
Last updated: 22 September 2010

Appointment of Chief Executive and Director General of Health

Media release, 14 September 2010. The State Services Commissioner, Iain Rennie, today announced the appointment of Kevin Woods to the position of Chief Executive and Director-General of Health, Ministry of Health. The State Services Commissioner, Iain Rennie, today announced the appointment of Kevin Woods to the position of Chief Executive and Director-General of Health, Ministry of Health.
Published on: 14 September 2010
Last updated: 14 September 2010

Sir Patrick O'Dea

The State Services Commissioner, Iain Rennie, today expressed his condolences to the family of the late Sir Patrick O'Dea. "Sir Patrick was Secretary of the Department of Internal Affairs from 1967 to 1978. He held a range of positions in the Department of Internal Affairs prior to becoming Secretary in 1967. He served three governments and several Ministers. He was much admired by staff, fellow senior public servants and the Ministers he served.
Published on: 31 August 2010
Last updated: 31 August 2010

How New Zealanders access public services

Published by the State Services Commission. To download/print this publication use the PDF version attached above.
Published on: 26 August 2010 (All day)
Last updated: 26 August 2010

New Zealand State Services Integrity and Conduct Survey 2010 - Summary of Findings

To download/print this publication, use the PDF version attached above.
Published on: 19 August 2010
Last updated: 19 August 2010

Integrity and Conduct Survey 2010 - Frequently Asked Questions

State Services Commission, 19 August 2010.
Published on: 19 August 2010
Last updated: 19 August 2010

Commissioner's comment on the release of the 2010 Integrity and Conduct Survey results

Media statement from Iain Rennie, State Services Commissioner. In March and April this year the second State Services-wide integrity and conduct survey was undertaken. This was carried out under my mandate to set standards and provide advice and guidance on integrity and conduct to State Services agencies.
Published on: 19 August 2010
Last updated: 19 August 2010

New Zealand Government Open Access and Licensing framework (NZGOAL)

The Minister of State Services has released the New Zealand Government Open Access Licensing framework (NZGOAL). The NZGOAL framework, Cabinet Paper, Cabinet Minute and FAQs are published online at: www.e.govt.nz/policy/nzgoal.
Published on: 5 August 2010
Last updated: 5 August 2010

Commissioner's comment on chief executive credit card expenses

Media statement from Iain Rennie, State Services Commissioner, 5 August 2010.See attached above: Excel spreadsheet of expenses, and three State Services Commission internal policies.Note: The total amount spent across the 36 departments was $856,623.61 - $431,479.85 in 2008/09 and $382,299.06 in 2009/10. The average amount spent by CEs was $18,630.71. These figures were updated to the correct ones at 17:00 on 5/8/2010.
Published on: 5 August 2010
Last updated: 5 August 2010

Employment Relations Authority Decision

Media release from the State Services Commissioner, Iain Rennie, 23 July 2010. The State Services Commissioner, Iain Rennie, commented on today's decision by the Employment Relations Authority in a case involving a former employee, Mr David Eagles. "I welcome the Authority's determination. I am pleased that the complaint of unfair dismissal by Mr Eagles has been rejected and that the Commission can now put this episode behind it.
Published on: 23 July 2010
Last updated: 23 July 2010

Acting Chief Executive and Director-General, Ministry of Health

Media release from Iain Rennie, State Services Commissioner, 1 July 2010. The State Services Commissioner, Iain Rennie, today announced that Andrew Bridgman has agreed to act as Chief Executive and Director-General of the Ministry of Health. The current Director-General, Stephen McKernan, completes his term on 30 July, 2010. Mr Bridgman is currently the Deputy Chief Executive and Deputy Director-General, Corporate Services, a position he has held since October 2007.
Published on: 1 July 2010
Last updated: 1 July 2010

Awards sponsored by the State Services Commission

IPANZ Gen-I 2010 Public Sector Excellence Awards Congratulations to our 2010 IPANZ Gen-i Public Sector Excellence Award winner - the Ministry of Social Development. The Ministry won the Improving Performance through Leadership Excellence Award for its Leadership Cascade project. The award was jointly sponsored by the State Services Commission and the Leadership Development Centre.
Published on: 25 June 2010
Last updated: 25 June 2010

About the machinery of government

In this context, the machinery of government refers to the State Services Commissioner's role to advise government on the: · allocation of functions to and between departments and other agencies · creation, amalgamation, or abolition of departments and other agencies · coordination of activities of departments and other agencies.
Published on: 22 June 2010
Last updated: 22 June 2010

Government priorities

The Government is interested in improving front-line service delivery, and delivering better, smarter services for less. Specifically, the Government has reiterated the need to identify savings and efficiencies to enable viable delivery of services now and in the future, particularly given the tight fiscal environment. The Government has also expressed a desire to reduce 'back office' costs in order to free up resources for front-line service delivery.
Published on: 22 June 2010
Last updated: 22 June 2010

Development of 'Next Steps in Improving State Services Performance'

In the preparation of any Cabinet paper, a range of options are discussed with relevant Ministers and officials before a specific recommendation is put to Cabinet for their decision. To learn more about Cabinet and the Cabinet decision making process view this page here.
Published on: 22 June 2010
Last updated: 22 June 2010

Implementation

The Minister of State Services has reported back to Cabinet on implementation of these changes, including legal requirements to bring about the changes. Following Cabinet approval for drafting instructions, two Orders in Council relating to the amalgamation of New Zealand Food Safety Authority and the Ministry of Agriculture and Forestry were gazetted on 30 April 2010. They are the
Published on: 22 June 2010
Last updated: 22 June 2010

Measuring agency performance

Media release from Iain Rennie, State Services Commissioner, 10 June 2010. State Services Commissioner Iain Rennie today commented on debate about government agency performance. "I welcome debate about how government agencies are performing; it is an integral part of an open and transparent public management system.
Published on: 10 June 2010
Last updated: 10 June 2010

Appointment of Chief Executive of Ministry of Women's Affairs

Media statement from the State Services Commissioner, 1 June 2010. The State Services Commissioner, Iain Rennie, today announced the appointment of Rowena Phair to the position of Chief Executive of the Ministry of Women's Affairs. Ms Phair is currently the Manager, Tax Strategy at the Treasury.
Published on: 1 June 2010
Last updated: 1 June 2010

Government’s Expectations for Pay and Employment Conditions in the State Sector

To print/download use the PDF version attached above. This document supersedes the previous Expectations that were published February 2009.
Published on: 1 June 2010
Last updated: 1 June 2010

State Services Commission Statement of Intent 2010-2015

Published on: 20 May 2010
Last updated: 20 May 2010

Introduction to the Gateway Process

Why getting programmes and projects right matters Programmes and projects provide an important vehicle for the efficient and timely delivery of government aims. Procurement expenditure through programmes and projects is therefore a significant and increasing proportion of total government expenditure. Good and effective management and control of programmes and projects is therefore essential to the successful delivery of government objectives.
Published on: 18 May 2010
Last updated: 18 May 2010

Gateway Review 4: Overview

About this workbook This workbook supports Gateway Review 4: Readiness for service. This Review investigates the organisation's readiness to make the transition from the specification/solution to implementation. Where appropriate, it will assess the capabilities of delivery partners and service providers. The Review also confirms that ownership of the project is clearly identified after handover to operational services.
Published on: 18 May 2010
Last updated: 18 May 2010

1: Business Case and stakeholders

Areas to probe Evidence expected 1.1 Is the project still required? · Where relevant approval of changes to requirement defined at Gateway Review 3, which remain within the scope of the original Government Electronic Tender Service (GETS) advertisement
Published on: 18 May 2010
Last updated: 18 May 2010

2: Risk management

Areas to probe Evidence expected 2.1 Have the risks and issues identified at contract award phase been resolved? · Risks satisfactorily resolved - no outstanding issues.
Published on: 18 May 2010
Last updated: 18 May 2010

3: Review of current phase

Areas to probe Evidence expected 3.1 Does the total service or facility meet the acceptance criteria? · Justification and authorisation of any changes to original specification
Published on: 18 May 2010
Last updated: 18 May 2010

4: Readiness for next phase: Operations review and benefits realisation

Areas to probe Evidence expected 4.1 Are all project elements ready for service? · Updated schedules · Health and safety file · Handover certificates · Test and commissioning data
Published on: 18 May 2010
Last updated: 18 May 2010

Typical project documentation

The areas of investigation, together with examples of evidence, should be available before the Gateway Review starts. The information is likely to be found in the documents suggested below, but may be located in other programme or project documents or elsewhere in the organisation's documentation system:
Published on: 18 May 2010
Last updated: 18 May 2010

Supporting guidance

New Zealand State Services Commission - search for the following documents in www.ssc.govt.nz/gatewayprocess: The Gateway Process: A Manager's Checklist provides a set of key questions that SROs should consider to determine the progress of their programme or project and the potential for success. A workbook for each Gateway review provides detailed questions to support each Review.
Published on: 18 May 2010
Last updated: 18 May 2010

Acknowledgement

The information in this workbook is based on material in the Office of Government Commerce (OGC) UK Successful Delivery Toolkit TM and the OGC Gateway TM Review Pack. The Toolkit and Gateway material are Crown Copyright value added products and are developed, owned and published by the OGC. © Crown copyright material is reproduced with the permission of the Controller of HMSO and Queen's Printer for Scotland. OGC Gateway TM is a trademark of the Office of Government Commerce.
Published on: 18 May 2010
Last updated: 18 May 2010

Further information

Gateway UnitTelephone: (04) 495 6600E-mail: gatewayunit@ssc.govt.nz For up to date copies of the workbooks and further information visit:www.ssc.govt.nz/gateway
Published on: 18 May 2010
Last updated: 18 May 2010

Introduction to the Gateway Process

Why getting programmes and projects right matters Programmes and projects provide an important vehicle for the efficient and timely delivery of government aims. Procurement expenditure through programmes and projects is therefore a significant and increasing proportion of total government expenditure. Good and effective management and control of programmes and projects is therefore essential to the successful delivery of government objectives.
Published on: 18 May 2010
Last updated: 18 May 2010

Gateway Review 5: Overview

About this workbook This workbook supports Gateway Review 5: Operational Review & Benefits Realisation. This Review confirms that the benefits set out in the business case are being achieved and that the operational service (or facility) is running smoothly. The Review is repeated throughout the life of the service, with the first Review typically six to twelve months after handover to the new owner and a final Review shortly before the end of a service contract.
Published on: 18 May 2010
Last updated: 18 May 2010

1: Review of operating phase

How to use this section for:   Initial Gateway Review 5 All the areas of investigation and evidence expected in this section may not be available at this Review.
Published on: 18 May 2010
Last updated: 18 May 2010

2: Business Case and benefits management

How to use this section for:   Initial Gateway Review 5.
Published on: 18 May 2010
Last updated: 18 May 2010

3: Plans for ongoing improvements in value for money

How to use this section for:   Initial Gateway Review 5. All the areas of investigation and evidence expected in this section may not be available at this Review.
Published on: 18 May 2010
Last updated: 18 May 2010

4: Plans for ongoing improvements in performance and innovation

How to use this section for:   Initial Gateway Review 5. All the areas of investigation and evidence expected in this section may not be available at this Review.
Published on: 18 May 2010
Last updated: 18 May 2010

5: Review of organisational learning and maturity targets

How to use this section for:   Initial Gateway Review 5. All the areas of investigation and evidence expected in this section may not be available at this Review.
Published on: 18 May 2010
Last updated: 18 May 2010

6: Readiness for the future: Plans for future service provision

How to use this section for:   Initial Gateway Review 5. All the areas of investigation and evidence expected in this section may not be available at this Review.
Published on: 18 May 2010
Last updated: 18 May 2010

Typical project documentation

The areas of investigation, together with examples of evidence, should be available before the Gateway Review starts. The information is likely to be found in the documents suggested below, but may be located in other programme or project documents or elsewhere in the organisation's documentation system:
Published on: 18 May 2010
Last updated: 18 May 2010

Supporting guidance

New Zealand State Services Commission - search for the following documents in www.ssc.govt.nz/gatewayprocess: The Gateway Process: A Manager's Checklist provides a set of key questions that SROs should consider to determine the progress of their programme or project and the potential for success. A workbook for each Gateway review provides detailed questions to support each Review.
Published on: 18 May 2010
Last updated: 18 May 2010

Acknowledgement

The information in this workbook is based on material in the Office of Government Commerce (OGC) UK Successful Delivery Toolkit TM and the OGC Gateway TM Review Pack. The Toolkit and Gateway material are Crown Copyright value added products and are developed, owned and published by the OGC. © Crown copyright material is reproduced with the permission of the Controller of HMSO and Queen's Printer for Scotland. OGC Gateway TM is a trademark of the Office of Government Commerce.
Published on: 18 May 2010
Last updated: 18 May 2010

Further information

Gateway UnitTelephone: (04) 495 6600E-mail: gatewayunit@ssc.govt.nz For up to date copies of the workbooks and further information visit:www.ssc.govt.nz/gateway
Published on: 18 May 2010
Last updated: 18 May 2010

Introduction to the Gateway Process

Why getting programmes and projects right matters Programmes and projects provide an important vehicle for the efficient and timely delivery of government aims. Procurement expenditure through programmes and projects is therefore a significant and increasing proportion of total government expenditure. Good and effective management and control of programmes and projects is therefore essential to the successful delivery of government objectives.
Published on: 18 May 2010
Last updated: 18 May 2010

Gateway Review 2: Overview

About this workbook This workbook supports Gateway Review 2: Delivery Strategy - Detailed Business Case. This Review investigates the assumptions in the Detailed (Stage 2) Business Case and proposed approach for delivering the project. If there is a procurement, the delivery strategy will include details of the sourcing options, proposed procurement route and supporting information. The Review will also check that plans for implementation are in place.
Published on: 18 May 2010
Last updated: 18 May 2010

1: Assessment of delivery approach

Areas to probe Evidence expected 1.1 Have all the relevant options for delivery been investigated and do these consider both the business needs of the organisation and address relevant government priorities?
Published on: 18 May 2010
Last updated: 18 May 2010

2: Business case and stakeholders

Areas to probe Evidence expected 2.1 Does the Business Case continue to demonstrate business need and contribution to the organisation's business strategy?
Published on: 18 May 2010
Last updated: 18 May 2010

3: Risk management

Areas to probe Evidence expected 3.1 Are the major risks and issues identified, understood, financially evaluated and considered in determining the delivery strategy?
Published on: 18 May 2010
Last updated: 18 May 2010

4: Review of current phase

Areas to probe Evidence expected 4.1 Is the project under control? · Project running to schedule and costs within budget, as shown in project budget and timetable reports.
Published on: 18 May 2010
Last updated: 18 May 2010

5: Readiness for next phase - investment decision

Areas to probe Evidence expected 5.1 Is the project plan for the remaining stages realistic? · Clear objectives, deliverables and milestones for the next stage defined and signed off by stakeholders
Published on: 18 May 2010
Last updated: 18 May 2010

Typical project documentation

The areas of investigation, together with examples of evidence, should be available before the Gateway Review starts. The information is likely to be found in the documents suggested below, but may be located in other programme or project documents or elsewhere in the organisation's documentation system:
Published on: 18 May 2010
Last updated: 18 May 2010

Supporting guidance

New Zealand State Services Commission - search for the following documents in www.ssc.govt.nz/gatewayprocess: The Gateway Process: A Manager's Checklist provides a set of key questions that SROs should consider to determine the progress of their programme or project and the potential for success. A workbook for each Gateway review provides detailed questions to support each Review.
Published on: 18 May 2010
Last updated: 18 May 2010

Acknowledgement

The information in this workbook is based on material in the Office of Government Commerce (OGC) UK Successful Delivery Toolkit TM and the OGC Gateway TM Review Pack. The Toolkit and Gateway material are Crown Copyright value added products and are developed, owned and published by the OGC. © Crown copyright material is reproduced with the permission of the Controller of HMSO and Queen's Printer for Scotland. OGC Gateway TM is a trademark of the Office of Government Commerce.
Published on: 18 May 2010
Last updated: 18 May 2010

Further information

Gateway UnitTelephone: (04) 495 6600E-mail: gatewayunit@ssc.govt.nz For up to date copies of the workbooks and further information visit:www.ssc.govt.nz/gateway
Published on: 18 May 2010
Last updated: 18 May 2010

Gateway Review 3: Overview

About this workbook This workbook supports Gateway Review 3: Investment decision. This Review investigates the Detailed (Stage 2) Business Case and the governance arrangements for the investment decision to confirm that the project is still required, affordable and achievable. The Review also checks that implementation plans are robust.
Published on: 18 May 2010
Last updated: 18 May 2010

2: Business Case and stakeholders

Areas to probe Evidence expected 2.1 Is the project still required? · Confirmation that the project still fits with strategic objectives, including government/organisational objectives
Published on: 18 May 2010
Last updated: 18 May 2010

3: Risk management

Areas to probe Evidence expected 3.1 Are risk and issue management plans up-to-date? · Risk register and issue log regularly reviewed, updated and acted upon.
Published on: 18 May 2010
Last updated: 18 May 2010

4: Review of current phase

Areas to probe Evidence expected 4.1 Is the project under control? · Project running to schedule and cost within budget · Recommendations from last Gateway Review actioned.
Published on: 18 May 2010
Last updated: 18 May 2010

5: Readiness for next phase: Readiness for service

Areas to probe Evidence expected 5.1 Is the working relationship likely to succeed? · Realistic assessment of management style/behaviours on both sides · Reporting arrangements identified at appropriate levels on both sides
Published on: 18 May 2010
Last updated: 18 May 2010

Typical project documentation

The areas of investigation, together with examples of evidence, should be available before the Gateway Review starts. The information is likely to be found in the documents suggested below, but may be located in other programme or project documents or elsewhere in the organisation's documentation system:
Published on: 18 May 2010
Last updated: 18 May 2010

Supporting guidance

New Zealand State Services Commission - search for the following documents in www.ssc.govt.nz/gatewayprocess: The Gateway Process: A Manager's Checklist provides a set of key questions that SROs should consider to determine the progress of their programme or project and the potential for success. A workbook for each Gateway review provides detailed questions to support each Review.
Published on: 18 May 2010
Last updated: 18 May 2010

Acknowledgement

The information in this workbook is based on material in the Office of Government Commerce (OGC) UK Successful Delivery Toolkit TM and the OGC Gateway TM Review Pack. The Toolkit and Gateway material are Crown Copyright value added products and are developed, owned and published by the OGC. © Crown copyright material is reproduced with the permission of the Controller of HMSO and Queen's Printer for Scotland. OGC Gateway TM is a trademark of the Office of Government Commerce.
Published on: 18 May 2010
Last updated: 18 May 2010

Further information

Gateway UnitTelephone: (04) 495 6600E-mail: gatewayunit@ssc.govt.nz For up to date copies of the workbooks and further information visit:www.ssc.govt.nz/gateway
Published on: 18 May 2010
Last updated: 18 May 2010

Introduction to the Gateway Process

Why getting programmes and projects right matters Programmes and projects provide an important vehicle for the efficient and timely delivery of government aims. Procurement expenditure through programmes and projects is therefore a significant and increasing proportion of total government expenditure. Good and effective management and control of programmes and projects is therefore essential to the successful delivery of government objectives.
Published on: 18 May 2010
Last updated: 18 May 2010

Gateway Review 1: Overview

About this workbook This workbook supports Gateway Review 1: Business Justification & Options - Indicative Business Case. This is the first project Review, which investigates the Indicative (Stage 1) Business Case and proposed way forward to confirm that the project is achievable and likely to deliver what is required. The Review checks that:
Published on: 18 May 2010
Last updated: 18 May 2010

2: Business Case and stakeholders

Areas to probe Evidence expected 2.1 Is there a clear and agreed understanding of business goals and how the project will deliver these?
Published on: 18 May 2010
Last updated: 18 May 2010

3: Risk management

Areas to probe Evidence expected 3.1 Are there processes to identify, assess, allocate, manage and monitor current, anticipated and emerging risks and issues?
Published on: 18 May 2010
Last updated: 18 May 2010

4: Readiness for next phase: Delivery strategy

Areas to probe Evidence expected 4.1 Is there an overall project structure for the Delivery strategy phase?
Published on: 18 May 2010
Last updated: 18 May 2010

Typical project documentation

The areas of investigation, together with examples of evidence, should be available before the Gateway Review starts. The information is likely to be found in the documents suggested below, but may be located in other programme or project documents or elsewhere in the organisation's documentation system:
Published on: 18 May 2010
Last updated: 18 May 2010

Supporting guidance

New Zealand State Services Commission - search for the following documents in www.ssc.govt.nz/gatewayprocess: The Gateway Process: A Manager's Checklist provides a set of key questions that SROs should consider to determine the progress of their programme or project and the potential for success. A workbook for each Gateway review provides detailed questions to support each Review.
Published on: 18 May 2010
Last updated: 18 May 2010

Acknowledgement

The information in this workbook is based on material in the Office of Government Commerce (OGC) UK Successful Delivery Toolkit TM and the OGC Gateway TM Review Pack. The Toolkit and Gateway material are Crown Copyright value added products and are developed, owned and published by the OGC. © Crown copyright material is reproduced with the permission of the Controller of HMSO and Queen's Printer for Scotland. OGC Gateway TM is a trademark of the Office of Government Commerce.
Published on: 18 May 2010
Last updated: 18 May 2010

Further information

Gateway UnitTelephone: (04) 495 6600E-mail: gatewayunit@ssc.govt.nz For up to date copies of the workbooks and further information visit:www.ssc.govt.nz/gateway
Published on: 18 May 2010
Last updated: 18 May 2010

Introduction to the Gateway Process

Why getting programmes and projects right matters Programmes and projects provide an important vehicle for the efficient and timely delivery of government aims. Procurement expenditure through programmes and projects is therefore a significant, and increasing, proportion of total government expenditure.
Published on: 8 April 2010
Last updated: 17 May 2010

Gateway Review 0: Overview

About this workbook This workbook supports Gateway Review 0: Strategic Assessment. This Review is for programmes and for projects in the early stages of development. It sets the programme in the wider policy or corporate context. This Review investigates the direction and planned outcomes of the programme or project, together with the progress of constituent projects or work streams. It can be applied to any type of programme or project, including policy and organisational change.
Published on: 8 April 2010
Last updated: 17 May 2010

1: Policy and business context

How to use this section for:   First Gateway Review 0.
Published on: 8 April 2010
Last updated: 17 May 2010

2: Business Case and stakeholders

How to use this section for:   First Gateway Review 0.
Published on: 8 April 2010
Last updated: 17 May 2010

3: Management of intended outcomes

How to use this section for:   First Gateway Review 0. If the first Review is very early, the key aspects to investigate indepth are:
Published on: 8 April 2010
Last updated: 17 May 2010

4: Risk management

How to use this section for:   First Gateway Review 0. If the first Review is very early, the major risks must be identified at high level, with an indication of how they will be managed and initial consideration of the requirements for contingency plans.
Published on: 8 April 2010
Last updated: 17 May 2010

5: Review of current outcomes

How to use this section for:   First Gateway Review 0. This section would not normally apply, but some of the topics may need to be considered. Mid-stage Gateway Review 0.
Published on: 8 April 2010
Last updated: 17 May 2010

6: Readiness for next phase: Business Justification & Options - Indicative Business Case

How to use this section for:   First Gateway Review 0. If the first Review is very early, plans may be in too early a stage of development to provide reliable evidence.
Published on: 8 April 2010
Last updated: 17 May 2010

Typical programme documentation

The areas of investigation, together with examples of evidence, should be available before the OGC Gateway Review starts. The information is likely to be found in the documents suggested below, but may be located in other programme documents or elsewhere in the organisation's documentation system:
Published on: 8 April 2010
Last updated: 17 May 2010

Supporting guidance

New Zealand State Services Commission - search for the following documents in www.ssc.govt.nz/gatewayprocess: The Gateway Process: A Manager's Checklist provides a set of key questions that SROs should consider to determine the progress of their programme or project and the potential for success. A workbook for each Gateway review provides detailed questions to support each Review.
Published on: 8 April 2010
Last updated: 17 May 2010

Acknowledgement

The information in this workbook is based on material in the Office of Government Commerce (OGC) UK Successful Delivery Toolkit TM and the OGC Gateway TM Review Pack. The Toolkit and Gateway material are Crown Copyright value added products and are developed, owned and published by the OGC. © Crown copyright material is reproduced with the permission of the Controller of HMSO and Queen's Printer for Scotland. OGC Gateway TM is a trademark of the Office of Government Commerce.
Published on: 8 April 2010
Last updated: 17 May 2010

Further information

Gateway Unit Telephone: (04) 439 6383E-mail: www.GatewayUnit@ssc.govt.nz For up to date copies of the workbooks and further information visit: Website: www.ssc.govt.nz/gateway
Published on: 8 April 2010
Last updated: 17 May 2010

Learning State to become a separate entity

7 May 2010. Media statement from Hon Tony Ryall, Minister of State Services. The Minister of State Services, Mr Tony Ryall, today announced that Learning State, the Industry Training Organization currently part of the State Services Commission, will become a separate entity on 1 July 2010. Learning State will become Learning State Limited - a not-for-profit crown-owned company listed under Schedule 4 of the Public Finance Act.
Published on: 10 May 2010
Last updated: 10 May 2010

Political Neutrality Guidance

Political neutrality Persons working in the State services (State servants) are required to act in the course of their duties in a politically neutral manner.  This includes the requirement to act impartially and to implement the Government's policies. 
Published on: 4 May 2010
Last updated: 4 May 2010

Capping data to 31 December 2009

Capping data and Cabinet Paper - released by the Minister of State Services, Hon Tony Ryall. Capping data released by Hon Tony Ryall, Minister of State Services, on 17 March 2010 is available here. (PDF 74.2k)
Published on: 3 May 2010
Last updated: 3 May 2010

Historical Public Service staffing information

A dataset of historical Public Service staffing information / workforce trends is attached HERE as an Excel file.This dataset will be updated annually with the addition of data from the latest annual Human Resource Capability (HRC) survey of Public Service departments.
Published on: 30 April 2010
Last updated: 30 April 2010

Employee engagement in the State sector

Published on: 21 April 2010
Last updated: 21 April 2010

Kiwis Count Survey 2009 - Passports and Citizenship Fact Sheet

State Services Commission, April 2010. To print or download this fact sheet, use the PDF version attached above.
Published on: 15 April 2010 (All day)
Last updated: 15 April 2010

Kiwis Count 2009: New Zealanders' satisfaction with public services

Kiwis Count is part of wider research, the New Zealanders' Experience Research Programme (NZE), which is designed to find out how New Zealanders experience public services and to develop tools through which services can improve. This publication is a summary of the findings of the 2009 Kiwis Count survey. It tracks changes from the results of the earlier 2007 survey and talks about what can be done to further improve public services for New Zealanders.
Published on: 15 April 2010
Last updated: 15 April 2010

Kiwis Count Survey 2009 - Health Services Fact Sheet

To print or download this fact sheet, use the PDF version attached above.
Published on: 15 April 2010
Last updated: 15 April 2010

Kiwis Count Survey 2009 - Environment and Recreation Fact Sheet

To print or download this fact sheet, use the PDF version attached above.
Published on: 15 April 2010
Last updated: 15 April 2010

Kiwis Count Survey 2009 - fact sheets

Fact sheets for each service grouping, setting out some key data from the Kiwis Count 2009 survey.
Published on: 15 April 2010
Last updated: 15 April 2010

Kiwis Count Survey 2009 - Education & Training Fact Sheet

Published on: 15 April 2010
Last updated: 15 April 2010

Kiwis Count Survey 2009 - Taxation and Business Services Fact Sheet

Key Facts The Taxation & Business services group improved the most of all service groups between 2007 and 2009, increasing from 60 to 62. Four of the seven services in the Taxation & Business services group are either new, or have been altered for the 2009 survey. Of the services included in the 2007 survey, two improved, while one declined. The Taxation & Business service group improved on four of the six drivers of satisfaction. The service quality s
Published on: 15 April 2010
Last updated: 15 April 2010

Kiwis Count Survey 2009 - Social Assistance Fact Sheet

Key Facts Overall, the Social Assistance group improved slightly from 67 in 2007 to 68 in 2009. Two services had statistically significant improvements in 2009; A childcare subsidy improved from 56 in 2007 to 65 in 2009, while A housing subsidy or accommodation supplement improved to 62, from 56 in 2007. Among Maori, New Zealand superannuation fell significantly from 77 in 2007 to 69 in 2009, while two services (Sickness, domestic purposes or unemployment benefit and A housing subs
Published on: 15 April 2010
Last updated: 15 April 2010

Kiwis Count Survey 2009 - Local Government Fact Sheet

State Services Commission, April 2010. To print or download this fact sheet, use the PDF version attached above.
Published on: 15 April 2010
Last updated: 15 April 2010

Kiwis Count Survey 2009 - Justice and Security

To print or download this fact sheet, use the PDF version attached above.
Published on: 15 April 2010
Last updated: 15 April 2010

Kiwis Count Survey 2009 - Border Services Fact Sheet

State Services Commission, April 2010. To print or download this fact sheet, use the PDF version attached above.
Published on: 15 April 2010
Last updated: 15 April 2010

Acting Chief Executive, Ministry of Research, Science and Technology

Media release from Iain Rennie, State Services Commissioner, 31 March 2010. The State Services Commissioner, Iain Rennie, today announced that Lesley Middleton has agreed to act as Chief Executive of the Ministry of Research, Science and Technology (MoRST). Lesley Middleton is currently General Manager, Science and Technology at the Ministry for Research, Science and Technology, a position she has held since 2004.
Published on: 31 March 2010
Last updated: 31 March 2010

Kiwis Count Survey 2009 - Motor Vehicle Fact Sheet

State Services Commission, April 2010. To print or download this fact sheet, use the PDF version attached above.
Published on: 31 March 2010
Last updated: 31 March 2010

Inquiries into the unauthorised release of Government information

Media release from Iain Rennie, State Services Commissioner, 18 March 2010. The State Services Commissioner, Iain Rennie, today announced two inquiries into the unauthorised release of Government information. The first inquiry is into the unauthorised disclosure of information relating to a Cabinet paper on the 'Stocktake of Schedule 4 of the Crown Minerals Act 1991.'
Published on: 18 March 2010
Last updated: 18 March 2010

Why is this happening now?

New Zealanders expect a high performing trusted and accessible State Services, delivering the right things, in the right way, at the right prices. Improving agency, sector and system performance through an effective performance framework is key to meeting these expectations.
Published on: 1 March 2010
Last updated: 1 March 2010

Who will benefit from the Performance Improvement Framework?

The Performance Improvement Framework (PIF) will help senior leaders in State Services agencies drive performance and continuous business improvement in their agencies. The common performance language that the PIF promotes will help the central agencies to provide clearer signals on expectations and agency performance. The PIF will also provide the central agencies with a view of performance and capability across the system.
Published on: 1 March 2010
Last updated: 1 March 2010

How much will this cost?

Central agencies will fund a unit (based in the State Services Commission) to support the Performance Improvement Framework and its ongoing development. Participating agencies will fund the marginal cost (i.e. mainly the cost of the lead assessors) of formal assessments. This cost is expected to average about $40,000 agency share for an assessment. Self assessments will be funded by the agencies undertaking them.
Published on: 1 March 2010
Last updated: 1 March 2010

What agencies will be involved?

From the 2011 calendar year, about 14 to 16 formal PIF assessments will be undertaken a year. Agencies are likely to be reassessed after three years, although this may vary by agency depending on workload and priorities. The classes of agency that will be included in assessments are Public Service departments, non-Public Service departments, and Crown entities (Crown agents only). Assessment for non-Public Service departments will occur at the invitation of their chief executive, and for Crown entities at the invitation of their board chair.
Published on: 1 March 2010
Last updated: 1 March 2010

How is this different from OAG Performance Audits?

The Office of the Auditor-General (OAG) conducts approximately 15 performance audits per year. Such audits are usually focused on a specific performance area rather than examining the overall performance of an agency or sector. The PIF and the work of OAG complement each other.
Published on: 1 March 2010
Last updated: 1 March 2010

How does the Performance Improvement Framework fit with the public sector management system and accountability documents?

The PIF strengthens the current public sector management system through providing a comprehensive and common view of performance. It provides ex-post performance evaluation in order to identify performance improvement opportunities, and it strengthens transparency and accountability.
Published on: 1 March 2010
Last updated: 1 March 2010

How does the PIF fit with Performance Improvement Actions?

The Government expects chief executives to work with their Ministers to make performance improvement a core part of their business, to explore innovative ways of delivering public services, and to clearly articulate how what they do contributes to Government's priorities and demonstrates good value for taxpayer dollars.  Chief executives are expected to describe the practical and innovative steps they are taking to improve their services over the short (one year) to medium (three to five year) term as 'performance improvement actions' (PIAs).
Published on: 1 March 2010
Last updated: 1 March 2010

Is the PIF related to Public Service chief executive performance and remuneration?

Public Service chief executive performance reviews currently cover a range of aspects of performance, including progress against priority result areas and the quality of organisational management. In the future, chief executives will be accountable for the delivery of priority areas for action that are identified and agreed from a PIF assessment.
Published on: 1 March 2010
Last updated: 1 March 2010

What integration is there with work such as DICE and the audit standard AG-4?

PIF assessments draw on a range of existing information sources as part of the evidence base, and that might include DICE reports (Departmental Internal Control Evaluation - these reports are commissioned by the Treasury and conducted by Audit New Zealand or audit providers contracted by them) and information an agency has provided to meet the requirements of audit standard AG-4. This other work is complementary to the PIF, e.g.
Published on: 1 March 2010
Last updated: 1 March 2010

How much detail is involved in a PIF assessment?

The PIF explores how well an agency is performing but it is not an audit. It is intended to be a reasonably low cost and quick assessment of the agency's delivery of results and its capability, using evidence based judgements. The PIF's focus is on identifying the key priority areas for improving performance.
Published on: 1 March 2010
Last updated: 1 March 2010

What is the process for ensuring the quality and consistency of assessments?

The moderation process ensures that each assessment is carried out fairly, and consistently across agencies.   Moderation occurs at the end of each tranche and includes all agencies assessed within a six month period. Assessment reports are reviewed and moderated by the central agency chief executives. As well as moderation, other assessment features support consistency and quality, including a standardised model, a set of indicators to guide ratings and a standardised assessment process.
Published on: 1 March 2010
Last updated: 1 March 2010

How will improvement actually happen?

The objective of Performance Improvement Framework (PIF) assessments is to improve agency performance. The assessment process delivers an independent view of an agency's performance, and based on this it identifies priority areas for action. These are areas where the assessment team believe the agency could significantly improve its performance.
Published on: 1 March 2010
Last updated: 1 March 2010

Who is responsible for action planning?

The agency has responsibility for developing and implementing the action plan. Agreement on the action plan is undertaken by an exchange of letters between the agency chief executive and the State Services Commissioner (acting on behalf of the central agency chief executives). Once an action plan is agreed, the central agencies play two roles:
Published on: 1 March 2010
Last updated: 1 March 2010

Will assessments be published?

A tranche of assessment reports will be published after moderation of that tranche has occurred. This will occur about 6 monthly for the assessments conducted in that period.
Published on: 1 March 2010
Last updated: 1 March 2010

Is the PIF suitable for the assessment of Crown entities?

A PIF assessment for a Crown entity (Crown agents only) will occur only at the invitation of its board chair. A Crown entity chief executive has been a member of the steering group that has overseen the development of the PIF, and has provided judgement on its suitability for Crown agents. The PIF will be piloted with a Crown entity in the second half of 2010.
Published on: 1 March 2010
Last updated: 1 March 2010

Does this feed into processes for recruiting and appointing chief executives?

Yes. Information from recent assessments, and particularly the priority actions identified in a PIF assessment, will inform the competencies and accountabilities established for a new Public Service chief executive. This will aid the panels appointing chief executives.
Published on: 1 March 2010
Last updated: 1 March 2010

What does the "Sector model" of the Performance Improvement Framework refer to?

The PIF factsheets 1 to 5 (see SSC website and PSI) refer to the agency model of the PIF which was developed over 2008/09, and piloted with agencies in August / September 2009. The sector model is different to the agency model, and it is still under development. A sector is a cluster of agencies working towards shared outcomes in a similar area, or otherwise contributing toward the success of a defined area of government activity.
Published on: 1 March 2010
Last updated: 1 March 2010

Fact sheets

Fact Sheet 1: Introducing the Performance Improvement Framework Fact Sheet 2: Performance Improvement Framework - Agency Level
Published on: 1 March 2010
Last updated: 1 March 2010

Kiwis Count 2009 - Consultation Feedback

Key Points The State Service Commission consulted 50 agencies to inform recommendations for changes and improvements to Kiwis Count 2009 The consultation took place from November 2008 to March 2009. Agencies were invited to make any comments about the survey and to provide feedback on specific topics A range of feedback was received resulting in the following changes to Kiwis Count 2009
Published on: 16 February 2010
Last updated: 16 February 2010

Leadership Capability Profile

First published June 2003, and revised November 2009. Crown copyright. This document contains material used under licence and with the express permission of Lominger International. No part of the Lominger material may be copied, distributed or adapted for any purpose without the express permission of Lominger International.To print/download, use the PDF version attached above.
Published on: 23 December 2009
Last updated: 23 December 2009

New Zealand Public Service Chief Executive Competency Profile

Whether you're currently applying for a chief executive position, planning your career path to chief executive, or generally looking for more information on Public Service chief executives, here you'll find all you need to know about the competencies required.
Published on: 11 June 2009
Last updated: 30 November 2009

Human Resources Capability Survey of Public Service Departments as at 30 June 2009 (workforce profile)

Executive Summary This report provides a summary of workforce statistics on the Public Service1, as at 30 June 2009.  The report covers six main topics: staff numbers, recruitment and retention, pay and benefits, equality and diversity, and leave in the Public Service, and employment in the wider public sector.
Published on: 18 November 2009
Last updated: 20 November 2009

New Zealand tops international index for least corrupt country

Media statement from State Services Commissioner Iain Rennie, 18 November 2009. State Services Commissioner, Iain Rennie, today welcomed the release of the latest Transparency International findings - that New Zealand is the least corrupt nation in the world. The 2009 Corruption Perceptions Index scores 180 countries on a scale of zero to ten - with zero being perceived to be highly corrupt and 10 being perceived to have low levels of corruption.
Published on: 18 November 2009
Last updated: 18 November 2009

Human Resource Capability Survey 2009

Media release from State Services Commissioner Iain Rennie, 11 November 2009. The State Services Commissioner, Iain Rennie, released the results of the Human Resource Capability Survey for 2009 today. The report provides a summary of workforce statistics for the Public Service, for the year to 30 June 2009. The report covers six main topics: staff numbers, recruitment and retention, pay and benefits, equality and diversity, leave, and employment.
Published on: 11 November 2009
Last updated: 11 November 2009

Organisational coverage of the Statement of Intent

The SOI is focussed on explaining the Crown entity's operating intentions and performance expectations. It encompasses the whole of the entity's business, including interests in other entities.
Published on: 29 October 2009
Last updated: 2 November 2009

Structure and key components

The Act specifies the kind of information that Crown entities must provide, but not the form in which it must be provided.9 Within the one document format, the structure of the SOI is the responsibility of each entity, as the document needs to reflect the nature and complexity of each entity's particular functions.
Published on: 29 October 2009
Last updated: 2 November 2009

Process and timing requirements

Published on: 29 October 2009
Last updated: 2 November 2009

Resource for Preparation of Governance Manuals - Guidance for Statutory Crown Entities (excluding DHBs and Corporations Sole)

This guidance applies to Crown Agents, Autonomous Crown Entities and Independent Crown Entities and their subsidiaries (excluding District Health Boards and Corporations Sole).This guidance does not apply to Crown entity companies, Tertiary Education Institutes or School Boards of Trustees as these Crown entities are not statutory Crown Entities.
Published on: 30 October 2009
Last updated: 30 October 2009

Induction Material for Crown Entity Board Members

Crown entities make up a significant part of the State sector, and undertake a wide range of functions. Total Crown entity expenditure is currently over 50% of the Government's budget. Most have their own enabling legislation and all operate with varying degrees of independence from their responsible Ministers.
Published on: 17 March 2008
Last updated: 19 October 2009

Annual Report of the State Services Commission for the year ended 30 June 2009

Published 15 October 2009, ISSN 1177-7257. Crown copyright.This work is licensed under the Creative Commons Attribution 3.0 New Zealand Licence. (See the Terms of Use section below, and view a copy of this licence at: http://creativecommons.org/licences/by/3.0/nz.)To download the full report, use the PDF version attached above.
Published on: 15 October 2009
Last updated: 15 October 2009

Release of 2009 Annual Report

Media statement, 15 October 2009. The State Services Commissioner, Iain Rennie, today released the State Services Commission's Annual Report for the year ended 30 June 2009. The report notes that there has been some increase in Public Service chief executive remuneration over the period the annual report covers. "In January of this year, I said that there would be no increase to the 2009/2010 Public Service chief executive remuneration budget.
Published on: 15 October 2009
Last updated: 15 October 2009

KiwiSaver in the State Sector - Advice and instructions to State sector employers on reimbursement of compulsory employer contributions from Vote State Services-revised 3 June 2009

Advice and instructions, revised 3 June 2009. To print/download this document, use the PDF version, attached above. (Note that this advice supersedes that of 9 July 2008.
Published on: 22 September 2009
Last updated: 22 September 2009

KiwiSaver in the State Sector - Advice and instructions to State sector employers on reimbursement of compulsory employer contributions from Vote State Services (superseded)

(Note this advice has been revised and is now superseded by: www.ssc.govt.nz/kiwisaver-reimbursement-cecs-3june09).
Published on: 9 July 2008
Last updated: 22 September 2009

Appointment of Chief Executive of Serious Fraud Office

Media statement from John Ombler, Deputy State Services Commissioner, 15 September 2009. The Deputy State Services Commissioner, John Ombler, today announced the appointment of Adam Feeley to the position of Chief Executive and Director, Serious Fraud Office. Mr Feeley is currently the chief executive of the Eden Park Redevelopment Board, a position he has held since 2007.
Published on: 16 September 2009
Last updated: 16 September 2009

Capping data to 30 June 2009

Capping data released by Hon Tony Ryall, Minister of State Services, on 10 September 2009 is available here. (PDF 63.3k)
Published on: 10 September 2009
Last updated: 10 September 2009

Letter of reply from State Services Commissioner to NZ Tertiary Education Union

25 August 2009 Sharn RiggsNational SecretaryThe New Zealand Tertiary Education UnionPO Box 11 767WELLINGTON 6142 Dear Ms Riggs Role of the State Services Commissioner in tertiary sector conditions of employment Thank you for your letter dated 13 August commenting upon the exercise of my responsibilities under Sections 74 (C) and (D) of the State Sector Act 1988.
Published on: 27 August 2009
Last updated: 27 August 2009

Performance Measurement: Advice and examples on how to develop effective frameworks

To assist managers, planners and analysts in State sector agencies develop robust performance measurement and reporting frameworks, the State Services Commission and the Treasury have prepared this new resource: Performance Measurement: Advice and examples on how to develop effective frameworks. Published August 2008, ISBN 978-0-478-30345-2.For further information email: mfo@ssc.govt.nz.Download:
Published on: 22 August 2009
Last updated: 22 August 2009

Understanding the Drivers- 'Value for tax dollars spent' fact sheet

 Introduction Understanding the Drivers is a research project that helps us to understand what the drivers of satisfaction and trust mean to New Zealanders.
Published on: 1 July 2009 (All day)
Last updated: 7 July 2009

Understanding the Drivers - fact sheets

State Services Commission, July 2009. Understanding the Drivers is a research project that helps us to understand what the drivers of satisfaction and trust mean to New Zealanders.
Published on: 1 July 2009
Last updated: 1 July 2009

Understanding the Drivers - 'Trust' fact sheet

State Services Commission, July 2009. To print or download this fact sheet, use the PDF version attached above. Introduction Understanding the Drivers is a research project that helps us to understand what the drivers of satisfaction and trust mean to New Zealanders.
Published on: 1 July 2009
Last updated: 1 July 2009

Understanding the Drivers - 'Staff kept their promises' fact sheet

State Services Commission, July 2009. To print/download this fact sheet, use the PDF version attached above. Introduction Understanding the Drivers is a research project that helps us to understand what the drivers of satisfaction and trust mean to New Zealanders.
Published on: 1 July 2009
Last updated: 1 July 2009

Understanding the Drivers - 'Service experience met your expectations' fact sheet

State Services Commission, July 2009. To print or download this fact sheet, use the PDF version attached above. Introduction Understanding the Drivers is a research project that helps us to understand what the drivers of satisfaction and trust mean to New Zealanders.
Published on: 1 July 2009
Last updated: 1 July 2009

Understanding the Drivers - 'Channels' fact sheet

Introduction Understanding the Drivers is a research project that helps us to understand what the drivers of satisfaction and trust mean to New Zealanders.
Published on: 1 July 2009
Last updated: 1 July 2009

Understanding the Drivers - 'You were treated fairly' fact sheet

State Services Commission, July 2009. To print or download this fact sheet, use the PDF version attached above. Introduction Understanding the Drivers is a research project that helps us to understand what the drivers of satisfaction and trust mean to New Zealanders.
Published on: 1 July 2009
Last updated: 1 July 2009

Understanding the Drivers- 'Staff were competent' fact sheet

State Services Commission, July 2009. To print or download this fact sheet, use the PDF version attached above. Introduction Understanding the Drivers is a research project that helps us to understand what the drivers of satisfaction and trust mean to New Zealanders.
Published on: 1 July 2009
Last updated: 1 July 2009

Understanding the Drivers- 'Individual circumstances' fact sheet

State Services Commission, July 2009. To print or download this fact sheet, use the PDF version attached above. Introduction Understanding the Drivers is a research project that helps us to understand what the drivers of satisfaction and trust mean to New Zealanders.
Published on: 1 July 2009
Last updated: 1 July 2009

Policy on Public Service Chief Executives' Interests and Gifts

State Services Commission, June 2009. 1 Context Public Service chief executives have a high-profile role, decision-making authority and responsibility to model appropriate behaviour. It is important that they do not jeopardise the public's trust in their department or in the wider institutions of government.
Published on: 23 June 2009
Last updated: 23 June 2009

Pandemic Planning Guidelines for the Public Service

These guidelines may be updated as more information becomes available, or to reflect government policy or law changes. While this guidance is specifically intended for departments in the core Public Service, agencies in the wider State sector may wish to have regard to it when planning for pandemic issues.
Published on: 23 June 2009
Last updated: 23 June 2009

State Services Commission Statement of Intent 2009-2012

Published on: 28 May 2009
Last updated: 28 May 2009

Acting Chief Executive and Chief Archivist appointed for Archives New Zealand

Media statement from the State Services Commissioner, 27 May 2009. The State Services Commissioner, Iain Rennie, today announced that Greg Goulding has agreed to act as Chief Executive and Chief Archivist of Archives New Zealand. Mr Goulding is currently Group Manager Government Recordkeeping at Archives New Zealand, where he has held a variety of positions since 1989.
Published on: 27 May 2009
Last updated: 27 May 2009

Appointment of Chief Executive and Secretary of Foreign Affairs and Trade

The State Services Commissioner, Iain Rennie, today announced the appointment of John Allen to the position of Chief Executive and Secretary of Foreign Affairs and Trade. Mr Allen is the Chief Executive Officer of the New Zealand Post Group, a position he has held since 2003. New Zealand Post is New Zealand's 24th largest business by revenue, 17th by profit and has $8 billion in assets. "Mr Allen is a very strong leader with extensive experience in developing and implementing strategy and in managing change successfully.
Published on: 12 May 2009
Last updated: 12 May 2009

Government Expectations for Redeployment in the State Services

For printing/downloading use the PDF file attached above.See: Redeployment option for State servants - statement from the Minister of State Services
Published on: 12 May 2009
Last updated: 12 May 2009

Remuneration Authority - role of, and contact details

Published on: 1 May 2009
Last updated: 1 May 2009

Appointment of Chief Executive of Ministry for Culture and Heritage

Media statement from State Services Commissioner, 28 April 2009. The State Services Commissioner, Iain Rennie, today announced the appointment of Lewis Holden to the position of Chief Executive of the Ministry for Culture and Heritage. Mr Holden is currently Deputy Secretary of the Economic Strategy Branch at the Ministry of Economic Development, a position he has held since 2006.
Published on: 29 April 2009
Last updated: 29 April 2009

Principles for interaction with social media

State Services Commission, April 2009. See also: Department of Internal Affairs' social media guidelines Social media is the term for internet based tools used for publishing, sharing and discussing information, and includes blogs, wikis and social networking sites such as Facebook or LinkedIn. There has been large growth in the use of these tools in recent years.
Published on: 21 April 2009
Last updated: 21 April 2009

The Relationship Between Gateway Peer Review and IQA

State Services Commission, March 2009. To print/download, use the PDF attached above. This Guidance note has been developed in response to queries from a range of parties on how conventional IQA processes and the new Gateway Peer-Review process align and inter-relate. For further information please contact the Gateway Unit at gateway@ssc.govt.nz.
Published on: 6 April 2009
Last updated: 8 April 2009

Statement by the State Services Commissioner on Neil Walter's report into contracting between SSC and Voco

State Services Commission, 2 April 2009.See: Walter report, and terms of reference for inquiry Statement from Deputy Commissioner ICT PwC - Part 1 Review PwC - Part 2 The Road Ahead for AoG
Published on: 2 April 2009
Last updated: 2 April 2009

Statement from the Deputy Commissioner ICT and Government CIO

2 April 2009. "The State Services Commissioner today released reports from reviews into the Government Shared Network (GSN) project, together with a large volume of supporting documentation. "The material details a number of areas where the project was not managed to the standard that New Zealanders' would expect for a project of this size. As sponsor of the GSN I accept full accountability, and advised the Commissioner of that when I offered my resignation, which he has accepted.
Published on: 2 April 2009
Last updated: 2 April 2009

Inquiry into the Procurement and Contracting Arrangements Between the State Services Commissioner and Voco Ltd and the Performance of the Commission in Relation to Those Arrangements

Report on an independent inquiry carried out for the State Services Commissioner by Neil Walter. 17 March 2009. To print/download this report, use the PDF version attached above. See also: Terms of Reference for inquiry
Published on: 2 April 2009
Last updated: 2 April 2009

KiwiSaver: Key points for State sector employees [archived]

Issued by the State Services Commission 31 March 2009, based on legislation current as at 1 April 2009. Q: Is KiwiSaver available in the State sector? A: Yes. If you want more information about KiwiSaver, or to see who is eligible to join, see www.kiwisaver.govt.nz
Published on: 31 March 2009
Last updated: 31 March 2009

KiwiSaver: Key points for State sector employers (archived)

Issued by the State Services Commission 31 March 2009, based on legislation current as at 1 April 2009. Q: What are the main changes that affect me as an employer? A: Compulsory employer contributions to KiwiSaver accounts rise to 2% 1 April 2009, and are capped at that point under current legislation. From 1 April 2009 the employer tax credit is removed and employer contributions to KiwiSaver above 2% of gross salary become subject to employer superannuation contribution tax (ESCT)
Published on: 31 March 2009
Last updated: 31 March 2009

Understanding the Drivers: Summary Report

In 2007 the State Services Commission (SSC) began a programme of research to find out more about New Zealanders' experience of public services. This research identified some key factors (or drivers) that have the greatest influence on New Zealanders' satisfaction with, and trust in, public services.'Understanding the drivers' is a qualitative research project carried out for the SSC in 2008 by UMR Research.
Published on: 31 March 2009
Last updated: 31 March 2009

Understanding the Drivers of Satisfaction and Trust in Public Services - a qualitative study (full report)

Report for the State Services Commission by UMR Research, December 2008.The Executive Summary of this report is published below. The FULL REPORT (224 pages), is attached above as a single PDF file, and also as three smaller files.See also: Understanding the Drivers - Summary Report.
Published on: 31 March 2009
Last updated: 31 March 2009

Report to the Hon Judith Collins, Minister of Corrections

Report to the Hon Judith Collins, Minister of Corrections, on Accountability for the Findings in the Auditor-General's Report, 'Department of Corrections: Managing Offenders on Parole', and What Should be Done to Restore Public Confidence, 9 March 2009.To print/download this report use the PDF version attached above.  
Published on: 10 March 2009
Last updated: 10 March 2009

Delivering Better Public Services - Briefing for the Minister of State Services

Briefing paper to the Minister of State Services, 20 November 2008.  
Published on: 17 December 2008
Last updated: 3 February 2009

Kiwis Count Survey 2007 - Health Services Fact Sheet

State Services Commission, August 2008. To print or download this fact sheet, use the PDF version attached above.
Published on: 26 August 2008
Last updated: 26 January 2009

Kiwis Count Survey 2007- Environment and Recreation Fact Sheet

State Services Commission, August 2008. To print or download this fact sheet, use the PDF version attached above.
Published on: 26 August 2008
Last updated: 26 January 2009

Kiwis Count Survey 2007 - Taxation and Business Services

State Services Commission, August 2008.
Published on: 26 August 2008
Last updated: 26 January 2009

Kiwis Count Survey 2007 - Social Assistance Services Fact Sheet

State Services Commission, August 2008. To print or download this fact sheet, use the PDF version attached above.
Published on: 26 August 2008
Last updated: 26 January 2009

Kiwis Count Survey 2007 - Passports and Citizenship Services Fact Sheet

State Services Commission, August 2008. To print or download this fact sheet, use the PDF version attached above.
Published on: 26 August 2008
Last updated: 26 January 2009

Kiwis Count Survey 2007 - Motor Vehicle Services

State Services Commission, August 2008. To print or download this fact sheet, use the PDF version attached above.
Published on: 26 August 2008
Last updated: 26 January 2009

Kiwis Count Survey 2007 - Local Government Services Fact Sheet

State Services Commission, August 2008. To print or download this fact sheet, use the PDF version attached above.
Published on: 26 August 2008
Last updated: 26 January 2009

Kiwis Count 2007-Justice and Security Fact Sheet

State Services Commission, August 2008. Key Facts
Published on: 26 August 2008
Last updated: 26 January 2009

Kiwis Count Survey 2007- Education and Training Services Fact Sheet

State Services Commission, August 2008. To print or download this fact sheet, use the PDF version attached above.
Published on: 26 August 2008
Last updated: 26 January 2009

Enduring Letter of Expectations - to statutory Crown entities

Office of Hon Bill EnglishDeputy Prime MinisterMinister of FinanceMinister for Infrastructure 22 December 2008 Dear statutory Crown entity Chairs, Enduring Letter of Expectations This letter replaces the previous letter of expectations that was sent on 17 December 2004 to the chairs of boards of statutory Crown entities and Crown companies.
Published on: 23 December 2008
Last updated: 23 December 2008

The Capability Toolkit - A tool to promote and inform capability management

The Capability Toolkit is a compendium of capability questions and information to promote and inform capability management and help State Services agencies improve their performance. It presents a set of questions to consider when thinking about the capability an agency or sector needs to achieve its outcomes now and in the future.
Published on: 22 December 2008
Last updated: 22 December 2008

Terms of Reference for Review of Voco Contracts

Media statement from State Services Commissioner Iain Rennie, 17 December 2008. The State Services Commissioner, Iain Rennie, today issued the terms of reference for the inquiry into the history of the procurement and contracting arrangements between the State Services Commission and Voco for the Government Shared Network.
Published on: 17 December 2008
Last updated: 17 December 2008

Super News - November 2008

An update on retirement savings for State sector employees and employers. In this update you will find an introduction to the new Superannuation for the State sector gateway website ( www.superscheme.govt.nz), a commentary on understanding your retirement savings scheme returns from Morningstar Research, and the latest statistics about the State Sector Retirement Savings Scheme (SSRSS).
Published on: 21 November 2008
Last updated: 21 November 2008

2008 Workforce Profile of the Public Service

Media statement from the State Services Commissioner, 14 November 2008.See full report. The State Services Commissioner, Iain Rennie, today released the results of an annual survey summarising workforce statistics in Public Service departments.
Published on: 14 November 2008
Last updated: 14 November 2008

Human Resource Capability Survey of Public Service Departments as at 30 June 2008 (workforce profile)

To print/download, use the PDF version attached above. (See also: Media statement from State Services Commissioner)  
Published on: 14 November 2008
Last updated: 14 November 2008

Enabling Ability: Meeting the employment requirements of people with disabilities in the Public Service

State Services Commission, October 2008, ISBN 978-0-478-30355-1, Crown copyright. To print or download this document, use this PDF version.(Note: The Mainstream Supported Employment Programme, referred to in this publication, is now operating from the Ministry of Social Development. See the Mainstream page on the MSD website.)
Published on: 31 October 2008
Last updated: 31 October 2008

Public Service Competencies

For current information on competencies for public servants, please see the Career Development Framework on the Public Sector Intranet at https://psi.govt.nz/cdf - available to staff in government agencies.
Published on: 15 June 2004
Last updated: 16 October 2008

Negotiations Between Political Parties to Form a Government: Guidelines on Support from the State Sector (2008) [archived]

9 October 2008 To All Chief Executives
Published on: 9 October 2008
Last updated: 15 October 2008

Comments of the State Services Commissioner in respect of report on NZ Immigration Service matters

Comments of the State Services Commissioner in respect of the Report on the Department of Labour’s response to immigration matters involving family members of the head of the New Zealand Immigration Service.See full report to the State Services Commissioner, released 3 October 2008. Iain Rennie State Services Commissioner 3 October 2008
Published on: 3 October 2008
Last updated: 3 October 2008

Investigation of the NZ Immigration Service - Report to the State Services Commissioner

Investigation of the handling by the Department of Labour of immigration matters involving family members of the head of the New Zealand Immigration Service - a report to the State Services Commissioner, 30 September 2008. Released for publication 3 October 2008.The main body of this Report (minus Appendices) is attached above as a PDF file for printing /downloading.
Published on: 3 October 2008
Last updated: 3 October 2008

Annual Report of the State Services Commission for the year ended 30 June 2008

Published 1 October 2008, ISSN 1176-8304. To download/print the full report, use the PDF version attached above.  
Published on: 1 October 2008
Last updated: 1 October 2008

Consultancy Services: Requests for Proposals

See: Additional Information for tenderers, added to this page on 27 August and 12 September 2008. The State Services Commissioner is seeking proposals from tenderers for the following:
Published on: 21 August 2008
Last updated: 12 September 2008

Kiwis Count Survey 2007 - fact sheets

Fact sheets for each service grouping, setting out some key data from the Kiwis Count survey. (See the full report on the results of the Kiwis Count survey here.)
Published on: 10 September 2008
Last updated: 10 September 2008

Acting Chief Executive Ministry for Culture and Heritage

Media release, 26 August 2008. 'The State Services Commissioner, Iain Rennie, today announced that Bronwyn Dalley has agreed to act as Chief Executive of the Ministry for Culture and Heritage ...' The State Services Commissioner, Iain Rennie, today announced that Bronwyn Dalley has agreed to act as Chief Executive of the Ministry for Culture and Heritage (MCH). Ms Dalley is currently a Deputy Chief Executive and the Chief Historian at the Ministry for Culture and Heritage, a position she has held since 2002.
Published on: 26 August 2008
Last updated: 26 August 2008

Crown Entities: A guide for Ministers

Ministers play a key role in the governance of Crown entities and are responsible to the House for overseeing and managing the Crown's interests in, and relationships with, the Crown entities in their portfolios. This State Services Commission guide, published in September 2006, provides Ministers with information to support their engagement with Crown entities.
Published on: 24 September 2006
Last updated: 14 August 2008

Workplace Productivity Toolkit

The Workplace Productivity Toolkit can be viewed on the website of the Department of Labour at: http://www.dol.govt.nz/workplaceproductivity/productivity/index.asp
Published on: 23 July 2008
Last updated: 23 July 2008

Officials and Select Committees - Guidelines

These Guidelines apply to members, office holders, and committee members in Crown entities and State-owned enterprises, as well as to public servants and personnel in other agencies comprising the State sector. They supersede the previous 2005 guidance 'Public Servants and Select Committees - Guidelines' (accessible here from the website archives). To print/download use the PDF version, attached above.
Published on: 10 August 2007
Last updated: 16 July 2008

Political Neutrality: Fact Sheet 5 - For staff who interact with the public (front line staff) [archived]

This document is now archived. For guidance on political neutrality see: www.ssc.govt.nz/political-neutrality-guidance .
Published on: 30 June 2008
Last updated: 30 June 2008

Political Neutrality: Fact Sheet 2 - Political Views and Participation in Political Activities [archived]

This document is now archived. For guidance on political neutrality see: www.ssc.govt.nz/political-neutrality-guidance .
Published on: 30 June 2008
Last updated: 30 June 2008

Mainstream programme moves to Ministry of Social Development

Media statement, State Services Commission, 30 June 2008. The Mainstream supported employment programme will be operating from the Ministry of Social Development instead of the State Services Commission from tomorrow. The programme will continue to operate in the same way as it does now - only its address and contact details will change.
Published on: 30 June 2008
Last updated: 30 June 2008

Appointment of Chief Executive of Ministry of Transport

Media statement from Mark Prebble, State Services Commissioner, 30 June 2008. The State Services Commissioner, Mark Prebble, today announced the appointment of Martin Matthews to the position of Chief Executive and Secretary for Transport, Ministry of Transport. Mr Matthews is currently the Chief Executive of the Ministry for Culture and Heritage, a position he has held since September 2000. He was appointed Acting Chief Executive for MCH in July 1998.
Published on: 30 June 2008
Last updated: 30 June 2008

Appointment of Chief Executive of Ministry of Economic Development

Media statement from Mark Prebble, State Services Commissioner, 30 June 2008. The State Services Commissioner, Mark Prebble, today announced the appointment of David Smol to the position of Chief Executive of the Ministry of Economic Development. David Smol is the Deputy Secretary, Energy and Communications Branch at the Ministry of Economic Development, a position he has held since 2003. He has been the Acting Chief Executive at the Ministry since 3 June of this year.
Published on: 30 June 2008
Last updated: 30 June 2008

Political Neutrality: Fact Sheet 4 - The Relationship Between State Servants and MPs [archived]

This document is now archived. For guidance on political neutrality see: www.ssc.govt.nz/political-neutrality-guidance .
Published on: 27 June 2008
Last updated: 27 June 2008

Human Resource Guidance: EEO Data in the Public Service [archived]

This document has been removed from the site as its contents have been superseded. For guidance on the Public Service Equity and Diversity policy, please see www.ssc.govt.nz/public-service-eeopolicy.
Published on: 2 December 2001
Last updated: 10 June 2008

Mary Anne Thompson’s Academic Qualifications

The Deputy State Services Commissioner, Iain Rennie, issued this statement today on Mary Anne Thompson's qualifications. "Over the past week information has been provided to me that raises serious questions about the qualifications Mary Anne Thompson said she held in applying for senior roles in the New Zealand Public Service. "I have taken advice from Crown Law and I am now referring this matter to the Police. "I will not comment further on this matter until it has been dealt with by the Police."
Published on: 14 May 2008 (All day)
Last updated: 14 May 2008

Disability Mentoring Week 2008

The Mainstream Programme conducted Disability Mentoring Week on 7-11 April 2008. The objective of this project was to initiate a one-on-one mentoring relationship between a State sector employee with a disability and a final year student from a secondary or tertiary institution who also had a disability of some kind.
Published on: 16 January 2008
Last updated: 13 May 2008

Appointment of Chief Executive of LINZ

Media statement from Iain Rennie, Deputy State Services Commissioner, 13 May 2008. The Deputy State Services Commissioner, Iain Rennie, today announced the appointment of Colin MacDonald to the position of Chief Executive of Land Information New Zealand (LINZ). Mr MacDonald is currently the Deputy Commissioner, Business Development and Systems at Inland Revenue Department. He has held this position since November 2001.
Published on: 13 May 2008
Last updated: 13 May 2008

Acting Chief Executive, Ministry of Economic Development

Media statement from Iain Rennie, Deputy State Services Commissioner, 13 May 2008. The Deputy State Services Commissioner, Iain Rennie, today announced that David Smol has agreed to act as Chief Executive of the Ministry of Economic Development (MED). Mr Smol is currently the Deputy Secretary, Energy and Communications Branch at MED, a position he has held since 2003.
Published on: 13 May 2008
Last updated: 13 May 2008

New State Services Commissioner appointed

Announcement by State Services Minister David Parker, 28 April 2008. State Services Minister David Parker today announced the appointment of Iain Rennie to the position of State Services Commissioner.  Mr Rennie will take up his appointment on 1 July 2008.
Published on: 28 April 2008
Last updated: 5 May 2008

Acting Chief Executive Ministry of Transport

Media statement from the State Services Commissioner, 30 April 2008. The State Services Commissioner, Mark Prebble, today announced that Wayne Donnelly has agreed to act as Chief Executive of the Ministry of Transport. Mr Donnelly is currently the Chief Executive of Land Transport New Zealand, a position he has held since the agency was established in December 2004.
Published on: 30 April 2008
Last updated: 30 April 2008

Report on the Immigration Service

Media statement from Mark Prebble, State Services Commissioner, 22 April 2008. The State Services Commissioner, Mark Prebble, today announced that he would report to Ministers on the Department of Labour's response to concerns about the handling by the Department of matters relating to family members of the head of the Immigration Service. "This matter has resulted in public concerns being raised about whether there are different rules for the family members of senior officials.
Published on: 22 April 2008
Last updated: 22 April 2008

Equality and Diversity: New Zealand Public Service Equal Employment Opportunities Policy

Equality and Diversity - the new EEO policy for the Public Service - was launched on 17 April 2008. The Policy is published in full on this page, and also provided HERE as a downloadable single A4 page, in full colour.(Large file-PDF 1.2M)See also related documents: Guidance for applying the Policy
Published on: 18 April 2008
Last updated: 18 April 2008

Skills Profile of a Gateway Reviewer

REVIEW TEAM LEADER (RTL) RTL High Risk Programmes/Projects: Typical background:
Published on: 18 April 2008
Last updated: 18 April 2008

Conducting a Gateway Review - Some practical tips on role of the SRO and the Review Report

State Services Commission, 18 April 2008.
Published on: 18 April 2008
Last updated: 18 April 2008

Equality and Diversity: Guidance for applying the new Public Service EEO Policy

Published on: 17 April 2008
Last updated: 18 April 2008

Political Neutrality: Fact Sheet 1 - What is 'political neutrality' and what does it mean in practice? [archived]

This document is now archived. For guidance on political neutrality see: www.ssc.govt.nz/political-neutrality-guidance .
Published on: 6 April 2008
Last updated: 11 April 2008

Comment on the appointment of Geoff Dangerfield to the New Zealand Transport Agency

Media statement from Mark Prebble, State Services Commissioner, 9 April 2008. The State Services Commissioner, Mark Prebble, today welcomed the announcement of the appointment of Geoff Dangerfield as chief executive designate of the New Zealand Transport Agency, the single statutory Crown entity that is to be formed by the merger of Transit New Zealand and Land Transport New Zealand.
Published on: 9 April 2008
Last updated: 9 April 2008

Government services satisfy New Zealanders

Media statement from Mark Prebble, State Services Commissioner, 8 April 2008.See: the report on the survey results, and PowerPoint presentation The State Services Commissioner, Mark Prebble, today released the results of the first national survey of New Zealander's experience of government services.
Published on: 8 April 2008
Last updated: 8 April 2008

Kiwis Count 2007: Public Satisfaction with Service Quality

The Kiwis Count survey in 2007 was the first all-of-government national survey to ask New Zealanders about their perceptions and experiences of public services as a whole. A random sample of over 6,000 New Zealanders was surveyed, with a response rate of over 60%. Their views provided government and local body organisations with a wealth of information on public services that were doing well and those that could be improved. See the 2007 report, attached above in PDF format. Also, Kiwis Count 2007-fact sheets
Published on: 8 April 2008
Last updated: 8 April 2008

General Election 2008: Guidance for State Servants

Election Fact Sheet, State Services Commission, April 2008. To print/download, use the PDF version, above. For other election guidance, see: Election guidance
Published on: 3 April 2008
Last updated: 7 April 2008

Emissions Inventory Report - 06/07 year

State Services Commission Emissions Inventory Report for the period 1 July 2006 to 30 June 2007. Published 4 April 2008.To print/download, use the PDF version, attached above.
Published on: 4 April 2008
Last updated: 4 April 2008

Resignation of Chief Executive of Ministry of Transport

Media statement from State Services Commissioner Mark Prebble, 19 March 2008. The State Services Commissioner, Mark Prebble, announced today that Alan Thompson, Chief Executive and Secretary for Transport has resigned. Mark Prebble said Alan Thompson has resigned to take up the position of Secretary, Department of Parliamentary Services for the Australian Parliament in Canberra.
Published on: 20 March 2008
Last updated: 20 March 2008

Statement on Error in the Crown Accounts

Media statement from State Services Commissioner Mark Prebble, 18 March 2008. The State Services Commissioner, Mark Prebble, today commented on the Department of Inland Revenue's error in the Crown Accounts for the period ending 31 January 2008. "The Commissioner of Inland Revenue has said that his Department is responsible for an error in estimating tax flows in January.
Published on: 18 March 2008
Last updated: 18 March 2008

All-of-government ICT operations to move to DIA

Media statement, State Services Commission, 13 March 2008. The State Service's Commission's Information and Communication Technologies Branch (ICT) will be split in two and the all-of-government operations moved to the Department of Internal Affairs, State Services Commissioner Mark Prebble said today.
Published on: 13 March 2008
Last updated: 13 March 2008

Factors for Successful Coordination - A Framework to Help State Agencies Coordinate Effectively

State Services Commission, February 2008. ISBN 978-0-478-30327-8. To print/download, use the PDF version of this document, attached above, together with the summary of the Factors for Successful Coordination as a one-page fact sheet.The State Services Commission welcomes any comments and suggestions you may have about this document. If you require further information about this document please let us know. In both instances, please contact: System Improvement Branch, State Services Commission, tel +64-4-495 6600.
Published on: 3 March 2008
Last updated: 3 March 2008

*State Servants, Political Parties and Elections: Guidance for the 2008 Election Period

Guidance released by the State Services Commissioner, February 2008. Includes guidance on: - the preparation of briefings to incoming Ministers; - OIA releases during an election period; - costing party political policies;
Published on: 26 February 2008
Last updated: 26 February 2008

State Services Commissioner Announces Retirement

Media statement, 25 January 2008. 'Mark Prebble, the State Services Commissioner, said today that he intends to step down from the job in the middle of this year...' Mark Prebble, the State Services Commissioner, said today that he intends to step down from the job in the middle of this year. "When I was appointed four years ago, the Government asked me to establish a renewed leadership role for the State Services Commission (SSC). That has led to three main priorities in the job.
Published on: 25 January 2008
Last updated: 25 January 2008

Acting Chief Executive, Land Information New Zealand

Media statement from State Services Commissioner Mark Prebble, 24 January 2008. The State Services Commissioner, Mark Prebble, today announced that Kevin Kelly has agreed to act as Chief Executive for Land Information New Zealand (LINZ). Kevin Kelly is currently the General Manager Policy at LINZ, a position he has held since 2003.
Published on: 24 January 2008
Last updated: 24 January 2008

Record number of opportunities now on State sector job site

Media statement, 24 January 2008. A record number of State sector employment vacancies are being advertised on the dedicated government career website jobs.govt.nz. As at today, the number of advertisements is 620 - a 37 percent increase since the site was upgraded six months ago.
Published on: 24 January 2008
Last updated: 24 January 2008

Acting Chief Executive and Secretary, Ministry for the Environment

The Deputy State Services Commissioner, Iain Rennie, today announced that Howard Fancy has agreed to act as Chief Executive and Secretary for the Environment. Howard Fancy was the Secretary for Education and Chief Executive, Ministry of Education from 1996 to 2006 and was previously the Secretary for Commerce and Chief Executive, Ministry of Commerce.
Published on: 17 January 2008 (All day)
Last updated: 17 January 2008

Development Goals for the New Zealand State Services - Draft Milestones for 2015

A report prepared for the State Services Commission by Howard Fancy - July 2007 - as part of the 'Refresh the Development Goals Milestones' project, carried out by the State Services Commission in 2007.See also the Discussion paper: Refresh the Development Goals Milestones project by Howard Fancy, May 2007.  
Published on: 19 December 2007
Last updated: 21 December 2007

Discussion paper: Refresh the Development Goals Milestones project

A discussion paper, prepared for the State Services Commission by Howard Fancy, May 2007.The 'Refresh the Development Goals Milestones' project was carried out by the State Services Commission in 2007. At the request of the State Services Commissioner, Howard Fancy led a round of conversations with senior State Services personnel, to inform the project.
Published on: 17 December 2007
Last updated: 21 December 2007

Statement on the resignation of chief executive of the Ministry for the Environment

Media release from Mark Prebble, State Services Commissioner, 20 December 2007. The State Services Commissioner, Mark Prebble, today announced that he has accepted the resignation of Hugh Logan as Chief Executive of the Ministry for the Environment. "Hugh Logan has decided, in all the current circumstances, it would be best for the Ministry and the Public Service if he were to leave his present position. This has been a very difficult decision. I respect him for it.
Published on: 20 December 2007
Last updated: 20 December 2007

Commissioner's conclusions in respect of the Clare Curran investigation

Mark Prebble, State Services Commissioner, 20 December 2007.Attached:
Published on: 20 December 2007
Last updated: 20 December 2007

Investigation into the Engagement of Clare Curran by the Ministry for the Environment - Report to the State Services Commissioner

A report to the State Services Commissioner by Deputy State Services Commissioner Iain Rennie, 19 December 2007. PDF files of the main body of the report and appendices as separate files are attached above. See: Commissioner's conclusions in respect of the Clare Curran investigation
Published on: 20 December 2007
Last updated: 20 December 2007

INTRODUCTION

This note provides State sector employers and employees with further information to assist in the planning for and implementation of KiwiSaver in the State sector. It updates and replaces messages provided earlier in the year to coincide with the announcements in Budget 2007 of enhancements to KiwiSaver.
Published on: 19 December 2007
Last updated: 19 December 2007

Appointment of Chief Executive of Department of Internal Affairs

Media release from Mark Prebble. State Services Commissioner, 11 December 2007. 'The State Services Commissioner, Mark Prebble, announced today the appointment of Brendan Boyle to the position of Chief Executive and Secretary for Internal Affairs, Department of Internal Affairs...' The State Services Commissioner, Mark Prebble, announced today the appointment of Brendan Boyle to the position of Chief Executive and Secretary for Internal Affairs, Department of Internal Affairs.
Published on: 11 December 2007
Last updated: 11 December 2007

Briefing for the Minister of State Services

To the Minister of State Services This briefing provides an introduction to the State Services portfolio. The briefing is in two parts. The first, "A system of world class professional State Services", is my view of the issues and challenges facing the State Services, and the role I see the State Services Commission playing in achieving the goal of "A system of world class professional State Services serving the government of the day and meeting the needs of New Zealanders".
Published on: 10 December 2007 (All day)
Last updated: 10 December 2007

Code of conduct for the State Services

This code of conduct for the State Services - Standards of Integrity and Conduct - came into effect on 30 November 2007. The Public Service Code of Conduct has been superseded by the new code.The new code of conduct for the State Services is published as a one-page document. A range of guidance material for both State servants and State Services organisations is also published here.
Published on: 30 November 2007
Last updated: 30 November 2007

Human Resource Capability Survey of Public Service Departments as at 30 June 2007 (workforce profile)

To print/download, use the PDF version attached above.  (See also Media statement from State Services Commissioner)
Published on: 26 November 2007
Last updated: 26 November 2007

Workforce profile of Public Service departments released

Media statement from Mark Prebble, State Services Commissioner, 26 November 2007.See Human Resource Capability Survey of Public Service Departments as at 30 June 2007 The State Services Commissioner, Mark Prebble, today released the results of an annual survey summarising workforce statistics in Public Service departments.
Published on: 26 November 2007
Last updated: 26 November 2007

Release of the Terms of Reference for the investigation into the engagement of Clare Curran by the Ministry for the Environment

State Services Commission, 23 November 2007. The State Services Commissioner, Mark Prebble, today issued the terms of reference for this investigation. "I am releasing the terms of reference for this investigation in order that all involved can understand that it will be a thorough and fair process. It will address the concerns around Public Service neutrality and issues of conflict of interest that have been raised.
Published on: 23 November 2007
Last updated: 23 November 2007

State Services Commissioner's Statement

Findings of the Inquiry into the Public Service Recruitment and Employment of Ms Madeleine Setchell 14 November 2007 In August I asked Mr Hunn to conduct an independent investigation of the Public Service's handling of their recruitment and employment processes relating to Madeleine Setchell. I also asked him to independently assess the performance of the State Services Commission and myself in these matters.
Published on: 14 November 2007 (All day)
Last updated: 14 November 2007

An 'Outside-in View' - New Zealanders Experiences of State Services

UMR Research 2007. As part of a wider research programme to understand New Zealanders' experiences of State Services, the SSC commissioned UMR Research to undertake qualitative research with users of State Services.
Published on: 13 November 2007
Last updated: 13 November 2007

Appointment of Chief Executive of Ministry of Fisheries

Media statement from Mark Prebble, State Services Commissioner, 13 November 2007. 'The State Services Commissioner, Mark Prebble, announced today the appointment of Mr Simon (Wayne) McNee as Chief Executive of the Ministry of Fisheries...' The State Services Commissioner, Mark Prebble, announced today the appointment of Mr Simon (Wayne) McNee as Chief Executive of the Ministry of Fisheries.
Published on: 13 November 2007
Last updated: 13 November 2007

Transforming the State Services: State of the Development Goals Report 2007

Published on: 13 November 2007
Last updated: 13 November 2007

ARE you open? Accessible, Responsive and Effective State Services

 In 2006 the State Services Commission published the findings from qualitative research in the community of Rotorua. The research told a story about how accessible State agencies are, from the point of view of New Zealanders, State Services agencies and intermediaries. This year SSC has undertaken qualitative research in Waitakere, Christchurch and Taranaki. It involved multiple interviews across a wide range of State servants and intermediaries (those who help others to access services).
Published on: 13 November 2007
Last updated: 13 November 2007

EEO Policy to 2010: Future Directions of EEO in the New Zealand Public Service [archived]

State Services Commission, November 1997. ISBN 0-478-08930-9, Crown copyright.Following the 2006 review of the EEO Policy to 2010, the new Equality and Diversity Policy was developed and took effect from April 2008. The EEO Policy to 2010 is superseded by the Equality and Diversity Policy
Published on: 1 November 2007
Last updated: 1 November 2007

Appointment of Chief Executive of New Zealand Food Safety Authority

Media statement from State Services Commissioner, 30 October 2007. 'The State Services Commissioner, Mark Prebble, announced today the appointment of Mr Andrew McKenzie as Chief Executive of the New Zealand Food Safety Authority (NZFSA)...' The State Services Commissioner, Mark Prebble, announced today the appointment of Mr Andrew McKenzie as Chief Executive of the New Zealand Food Safety Authority (NZFSA).
Published on: 30 October 2007
Last updated: 30 October 2007

Annual Report of the State Services Commission for the year ended 30 June 2007, including the annual report of the State Services Commissioner

ISSN 1176-8304. Part 1, and the Chief Executive's Overview from Part 2, are published below in HTML format.The full content of the Report may be downloaded/printed as a single PDF file - attached above.
Published on: 17 October 2007
Last updated: 17 October 2007

Survey of the Integrity and Conduct of State Servants released

Media statement from Mark Prebble, State Services Commissioner, 11 October 2007. The State Services Commissioner, Mark Prebble, today released the results of a survey into the integrity and conduct of New Zealand's State servants. The independent survey, conducted by the Ethics Resource Centre, assessed the standards of integrity and conduct among State servants and found that there are some areas that can be improved upon.
Published on: 11 October 2007
Last updated: 11 October 2007

New Zealand State Services Integrity and Conduct Survey 2007 - Summary of Findings

This report provides a summary of findings from an independent survey commissioned by the SSC on how State servants observe standards of integrity and conduct across the State Services. State Services Commission. See Media statement from Mark Prebble, State Services Commissioner.
Published on: 11 October 2007
Last updated: 11 October 2007

SSC welcomes latest international corruption findings

Media statement from the State Services Commissioner, 4 October 2007. The State Services Commissioner, Mark Prebble, today welcomed the news that New Zealand had again taken equal first place in the global survey of perceptions of corruption in the public sector.
Published on: 4 October 2007
Last updated: 4 October 2007

Driving Government Performance - the Development Goals at Work

State Services Commission conference, 19 September 2007. The overall goal for the State Services is: A System of world class professional State Services serving the government of the day and meeting the needs of New Zealanders.
Published on: 2 October 2007
Last updated: 2 October 2007

Acting Chief Executive, Department of Internal Affairs

Media statement from Mark Prebble, State Services Commissioner, 2 October 2007. The State Services Commissioner, Mark Prebble, today announced that Annette Offenberger has agreed to act as Chief Executive of the Department of Internal Affairs.
Published on: 2 October 2007
Last updated: 2 October 2007

Government Shared Network tender released

  The State Services Commission today released the Government Shared Network tender. The GSN integrates a dedicated, high speed, secure, nationwide Telecommunications network infrastructure for government agencies. The initiative will encourage collaboration between agencies and enable the realisation of commercial and operational benefits by consolidating network infrastructure.
Published on: 30 September 2005 (All day)
Last updated: 30 September 2007

Appointment of Chief Executive Serious Fraud Office

Media statement from Mark Prebble, State Services Commissioner, 25 September 2007. The State Services Commissioner, Mark Prebble, announced today the appointment of Mr (William) Grant Liddell as Chief Executive and Director of the Serious Fraud Office. Mr Liddell is currently Acting Deputy Solicitor-General at the Crown Law Office. He has been at Crown Law since 1996, and has lead teams in the public law group since 2002.
Published on: 25 September 2007
Last updated: 25 September 2007

Appointment of Chief Executive of Department of Labour

Media statement from Mark Prebble, State Services Commissioner, 4 September 2007. The State Services Commissioner, Mark Prebble, announced today the appointment of Mr Christopher Blake as Chief Executive and Secretary of Labour.
Published on: 4 September 2007
Last updated: 4 September 2007

State Services Commissioner on Air New Zealand charter for ADF Troops

State Services Commission, 16 August 2007. The State Services Commissioner, Mark Prebble, responded to queries about the chief executive and Secretary of Foreign Affairs and Trade's involvement in the charter of Air New Zealand aircraft by the Australian Defence Force to carry Australian forces to Kuwait. "I have spoken to Simon Murdoch and seen the report he has presented to his Minister.
Published on: 16 August 2007
Last updated: 17 August 2007

Jobs.govt.nz website gets a facelift

Media release from State Services Commissioner Mark Prebble, 14 August 2007. The State Services Commissioner, Mark Prebble, today launched a new, more user-friendly version of the popular government employment website - jobs.govt.nz
Published on: 14 August 2007
Last updated: 15 August 2007

State Services Commissioner appoints Don Hunn to assist with investigation

Media statement, 6 August 2007. 'The State Services Commissioner, Mark Prebble, today announced the appointment of an independent inquirer to assist with the investigation into the public service recruitment and employment of Madeleine Setchell...'See also: Terms of Reference for the investigation
Published on: 6 August 2007
Last updated: 6 August 2007

Update on the investigation into public service recruitment and employment of Madeleine Setchell

State Services Commission, 3 August 2007.See: Terms of Reference: Investigation into Public Service recruitment and employment of Madeleine Setchell The State Services Commissioner, Mark Prebble, is currently undertaking an investigation into the public service recruitment and employment of Madeleine Setchell. Mark Prebble has stated that he will be assisted in this investigation by David Shanks, Chief Legal Advisor.
Published on: 3 August 2007
Last updated: 3 August 2007

ToR: Investigation into Public Service recruitment and employment of Madeleine Setchell

Published on: 2 August 2007
Last updated: 2 August 2007

Summary of stakeholders' comments

Summary of comments to the State Services Commission - from the review of costs and benefits of de-merging traffic enforcement from Police, 2007.  
Published on: 31 July 2007
Last updated: 31 July 2007

Summary of review findings of de-merging traffic enforcement from Police

Report from the State Services Commissioner to the Minister of State Services, Hon Annette King, April 2007.See also: Summary of Stakeholder's Comments, made to SSC during the review Report by NZ Institute of Economic Reseach (NZIER), commissioned by SSC (PDF 393.5k)
Published on: 31 July 2007
Last updated: 31 July 2007

Cabinet Paper: Review of the costs and benefits of de-merging traffic enforcement from Police

Released for publication by the Minister of State Services, Hon Annette King, 31 July 2007. Office of the Minister of State Services Chair Cabinet Policy Committee
Published on: 31 July 2007
Last updated: 31 July 2007

Ministry for the Environment's conflict of interest

State Services Commission Statement, 27 July 2007. The State Services Commissioner, Mark Prebble, and I have commented about the principles behind the advice that has been provided to Hugh Logan, the chief executive of the Ministry for the Environment.
Published on: 27 July 2007
Last updated: 27 July 2007

New improved search for newzealand.govt.nz

Media release, State Services Commission, 17 July 2007. The State Services Commission has implemented an innovative new approach to search on New Zealand's all-of-government web portal, newzealand.govt.nz using Vivisimo Velocity.
Published on: 17 July 2007
Last updated: 17 July 2007

What counts for Kiwis experience of government service?

Media release from Iain Rennie, Deputy State Services Commissioner, 6 July 2007. As part of the Development Goals programme to build New Zealand a world class system of State Services, the State Services Commission today released a report that identifies the key things that have the greatest influence on New Zealanders' trust and satisfaction with the services they receive from public service organisations.
Published on: 6 July 2007
Last updated: 6 July 2007

Satisfaction and Trust in the State Services ('drivers' survey)

A report prepared for the State Services Commission by Colmar Brunton, May 2007, on the results of a survey, known as the Drivers Survey. The Executive Summary to the report is published below.
Published on: 6 July 2007
Last updated: 6 July 2007

Separation of New Zealand Food Safety Authority and MAF

Report prepared for the State Services Commission by Doug Martin from Martin, Jenkins and Associates Limited, 7 May 2007.For printing/downloading, the two PDF files attached above comprise the full report.  
Published on: 4 July 2007
Last updated: 4 July 2007

Cabinet Paper: Shared Services in the Public Sector

Released for publication by the Minister of State Services, Hon Annette King, 4 July 2007.See also: Cabinet Minute: Shared Services in the Public Sector Office of the Minister of State Services Chair Cabinet Policy Committee
Published on: 4 July 2007
Last updated: 4 July 2007

Cabinet Paper: Establishment of the New Zealand Food Safety Authority as a Public Service Department

Released for publication by the Minister of State Services and Minister for Food Safety, Hon Annette King, 4 July 2007.See also: Cabinet Minute - New Zealand Food Safety Authority: Establishment as a Public Service Department
Published on: 4 July 2007
Last updated: 4 July 2007

Launch of State Services Commissioner's Code of Conduct

Media statement from Mark Prebble, State Services Commissioner, 19 June 2007. The State Services Commissioner Mark Prebble has launched his new code of conduct for State servants - Standards of Integrity and Conduct. An amendment to the State Sector Act in 2004 extended the Commissioner's mandate for setting standards of integrity and conduct to include many Crown entities alongside the Public Service Departments.
Published on: 19 June 2007
Last updated: 19 June 2007

Report of the Government Transport Sector Review

The Minister of Transport, Hon Pete Hodgson and the Minister of State Services, Hon Trevor Mallard, today released the Government Transport Sector Review report. The Review report and media statement are published online at: http://www.beehive.govt.nz/transport/home.cfm.    
Published on: 17 June 2004 (All day)
Last updated: 17 June 2007

Acting Chief Executive, Ministry of Fisheries

Media statement from Mark Prebble, State Services Commissioner, 8 June 2007. The State Services Commissioner, Mark Prebble, today announced that Stan Crothers has agreed to act as Chief Executive of the Ministry of Fisheries.
Published on: 8 June 2007
Last updated: 8 June 2007

Acting Chief Executive New Zealand Food Safety Authority

Media statement from Mark Prebble, State Services Commissioner, 7 June 2007.See also: Media statement from Hon Jim Anderton, announcing that a new Public Service department, New Zealand Food Safety Authority, will be established on 1 July 2007.
Published on: 7 June 2007
Last updated: 7 June 2007

Terms of Reference: Investigation of the implications of separating the New Zealand Food Safety Authority (NZFSA) and the Ministry of Agriculture and Forestry (MAF)

State Services Commission, 1 March 2007.The State Services Commission has been asked by the Government to provide advice on the details involved in separating the New Zealand Food Safety Authority (NZFSA) from the Ministry of Agriculture and Forestry (MAF?), thereby creating a new Public Service department administering Food Safety.
Published on: 1 March 2007
Last updated: 7 June 2007

Government website a big hit one year on

  The government web portal, www.govt.nz, tomorrow celebrates its first birthday, having reached two million hits a week in just one year of operation, State Services Trevor Mallard said today. "The government portal was built to let people quickly and easily get to the right place on government websites to find a huge range of government services and New Zealand information. It is clearly delivering what people are looking for," Trevor Mallard said.
Published on: 13 November 2003 (All day)
Last updated: 1 June 2007

Cabinet Paper - Next Steps in the Land Transport Sector Review

Released for publication by the Minister of State Services, 25 May 2007. See also: Cabinet Minute Office of the Minister of State Services Chair Cabinet Policy Committee
Published on: 25 May 2007
Last updated: 25 May 2007

Next Steps in the Land Transport Sector review released

Media statement from the Minister of State Services, Hon Annette King, 25 May 2007.See full report of the Review here. State Services Minister Annette King today released a land transport sector review that recommends the establishment of the Government's short to medium term funding and investment priorities for the sector and the merger of Transit New Zealand and Land Transport New Zealand.
Published on: 25 May 2007
Last updated: 25 May 2007

Next Steps in the Land Transport Sector Review

Next Steps in the Land Tranport Sector Review - report to the Minister of State Services, 30 April 2007. (To print/download use the PDF version, above.)See also: Media statement from Minister of State Services, Hon Annette King Cabinet Paper and Cabinet Minute
Published on: 25 May 2007
Last updated: 25 May 2007

KiwiSaver: Key Points for State Sector Employees and Employers [archived]

 
Published on: 17 May 2007
Last updated: 21 May 2007

Appointment of Chief Executive and Government Statistician for Statistics New Zealand

Media statement, 21 May 2007. 'The State Services Commissioner, Mark Prebble, announced today that Geoff Bascand has been appointed to the position of Chief Executive and Government Statistician for Statistics New Zealand. Mr Bascand is currently Deputy Government Statistician...'
Published on: 21 May 2007
Last updated: 21 May 2007

State sector chief executives - terms and conditions

Model employment agreements for Crown entity chief executives, tertiary education chief executives, and DHB chief executives. Revised May 2007. The attached model agreements contain the standard terms and conditions for chief executives of Crown entities, tertiary institutions, and district health boards, which meet current government policy guidelines.
Published on: 18 May 2007
Last updated: 18 May 2007

State Services Commission Statement of Intent 2007-2010

State Services Commission, ISSN 1177-7419, Crown copyright, May 2007.For printing/downloading, use the PDF version/s, above. (The Statement of Intent is a large file. The two smaller files are provided as an alternative.)
Published on: 17 May 2007
Last updated: 17 May 2007

Appointment of Deputy Commissioner, Corporate Services

Media statement from Mark Prebble, State Services Commission, 11 May 2007. 'The State Services Commissioner, Mark Prebble, today announced that John Ombler has been appointed to the role of Deputy Commissioner, Corporate Services at the State Services Commission...' The State Services Commissioner, Mark Prebble, today announced that John Ombler has been appointed to the role of Deputy Commissioner, Corporate Services at the State Services Commission.
Published on: 11 May 2007
Last updated: 11 May 2007

Acting Chief Executive Department of Labour

Media statement from Mark Prebble, State Services Commissioner, 4 May 2007. The State Services Commissioner, Mark Prebble, today announced that Graham Fortune has agreed to act as Chief Executive and Secretary of Labour. Graham Fortune was previously the Secretary of Defence, a position from which he retired in December 2006. Graham Fortune will take up the acting position on 22 May 2007, and will remain in the role until a permanent chief executive is appointed.
Published on: 4 May 2007
Last updated: 4 May 2007

Resignation of Chief Executive of Ministry of Fisheries

Media statement from Mark Prebble, State Services Commissioner, 3 May 2007. The State Services Commissioner, Mark Prebble, announced today that Dr John Glaister, Chief Executive of the Ministry of Fisheries has resigned. Mark Prebble said John Glaister has taken key steps to progress the long term direction of fisheries management in New Zealand.
Published on: 3 May 2007
Last updated: 3 May 2007

Review of EEO Policy to 2010

Summary of report prepared by the Knowledge Institute Ltd for the State Services Commission in 2006. The full report is available on request from the State Services Commission - tel 04 495 6323. Purpose 1 This document summarises key findings from the independent reviewers' report, dated February 2006, which formed one aspect of the "Review of EEO Policy to 2010" project. It also provides contextual information related to the policy and outlines next steps.
Published on: 3 May 2007
Last updated: 3 May 2007

Appointment of Chief Executive and Commissioner of Inland Revenue

Media statement from Mark Prebble, State Services Commissioner, 1 May 2007. 'The State Services Commissioner, Mark Prebble, announced today that Robert (Bob) Russell has been appointed to the position of Chief Executive and Commissioner of Inland Revenue. Bob Russell is presently the Deputy Commissioner, Service Delivery at Inland Revenue...'
Published on: 1 May 2007
Last updated: 1 May 2007

Appointment of Chief Executive for Ministry of Pacific Island Affairs

Media statement from Mark Prebble, State Services Commissioner, 24 April 2007. 'The State Services Commissioner, Mark Prebble, today announced that Dr Colin Fonotau Tukuitonga has been appointed to the position of Chief Executive, Ministry of Pacific Island Affairs...'
Published on: 24 April 2007
Last updated: 24 April 2007

Appointment of Deputy Commissioner, People Capability

Media statement from State Services Commissioner Mark Prebble, 5 April 2007. The State Services Commissioner, Mark Prebble, today announced that Peter Brown has been appointed to the role of Deputy Commissioner, People Capability at the State Services Commission. Peter Brown has most recently been the Group General Manager Organisation Services at Vector Limited, a position he held since 1998. In this role he led major organisation change programmes and implemented the Government's electricity industry reforms.
Published on: 5 April 2007
Last updated: 5 April 2007

Acting Chief Executive for Inland Revenue

Media statement from State Services Commissioner Mark Prebble, 6 March 2007. The State Services Commissioner, Mark Prebble, today announced that Colin MacDonald has been asked to act as Commissioner and Chief Executive for Inland Revenue.
Published on: 6 March 2007
Last updated: 6 March 2007

Capital grants to Schools of Government

Media release from the Prime Minister, Rt Hon Helen Clark, 16 February 2007. Prime Minister Helen Clark today announced a capital grant of $10 million to support the Australia and New Zealand School of Government and the Victoria University of Wellington School of Government. Helen Clark said that in 2001 New Zealand agreed to support the joint Australia and New Zealand School of Government (ANZSOG). The School provides high quality education and professional development for senior Trans-Tasman public servants.
Published on: 2 March 2007
Last updated: 2 March 2007

Resignation of Chief Executive of Department of Labour

Media statement from State Services Commissioner Mark Prebble, 23 February 2007. The State Services Commissioner, Mark Prebble, announced today that Dr James Buwalda, Chief Executive of the Department of Labour has resigned. Mark Prebble said Dr Buwalda is a widely respected leader who has held Public Service chief executive roles for the past 11 years.
Published on: 23 February 2007
Last updated: 23 February 2007

Acting Chief Executive and Government Statistician for Statistics New Zealand

Media statement from State Services Commissioner Mark Prebble, 21 February 2007. The State Services Commissioner, Mark Prebble, today announced that Dallas Welch has been asked to act as Chief Executive and Government Statistician for Statistics New Zealand. Mrs Welch is presently the Deputy Government Statistician, Industry and Labour Statistics, at the department. She has more than twenty years' experience with Statistics New Zealand including a range of senior management roles.
Published on: 21 February 2007
Last updated: 21 February 2007

Reviewing the Machinery of Government

Published by the State Services Commission, February 2007, ISBN 978-0-478-30305-6, Crown copyright reserved 2007.
Published on: 19 February 2007
Last updated: 19 February 2007

Next Steps in the Land Transport Sector Review: Terms of Reference

 
Published on: 9 February 2007 (All day)
Last updated: 9 February 2007

Government review papers released

Associate Minister of Finance Trevor Mallard has released several reviews commissioned as part of the government's ongoing commitment to continuously strengthen and improve public services for New Zealanders. Included is the Central Agency Review. All documents are now published on the Treasury website at: http://www.treasury.govt.nz/exgreviews/
Published on: 21 December 2006 (All day)
Last updated: 21 December 2006

Appointment of Chief Executive and Chief Review Officer, Education Review Office

Media statement from the State Services Commissioner, Mark Prebble, 19 December 2006. The State Services Commissioner, Mark Prebble, announced today that Dr Graham Stoop has been appointed as Chief Executive and Chief Review Officer, Education Review Office. Dr Stoop is presently Chief Executive Officer of the Christchurch College of Education.
Published on: 19 December 2006
Last updated: 19 December 2006

Comment on Brian Pink appointment to Australian role

Media statement from State Services Commissioner Mark Prebble, 14 December 2006. State Services Commissioner Mark Prebble today welcomed the Australian Government's announcement of Brian Pink's appointment as the Australian Statistician. Mr Pink is presently the New Zealand Government Statistician and Chief Executive of Statistics New Zealand, a position he has held since October 2000.
Published on: 14 December 2006
Last updated: 14 December 2006

Deputy State Services Commissioner appointed

22 November 2006. 'Prime Minister Helen Clark announced today that Iain Rennie has been appointed Deputy State Services Commissioner...' Prime Minister Helen Clark announced today that Iain Rennie has been appointed Deputy State Services Commissioner. Helen Clark said that Mr Rennie is currently the Deputy Secretary to the Treasury, Branch Manager, Regulatory and Tax Policy Branch, a position he has held since 2003.
Published on: 22 November 2006
Last updated: 22 November 2006

Human Resource Capability Survey of Public Service Departments as at 30 June 2006 (workforce profile)

State Services Commission, November 2006. ISBN 978-0-478-30303-2. Crown copyright reserved 2006.
Published on: 14 November 2006
Last updated: 15 November 2006

Appointment of Chief Executive and Director-General of Department of Conservation

The State Services Commissioner, Mark Prebble, announced today that Alastair Morrison has been appointed as Chief Executive and Director-General, Department of Conservation. Alastair Morrison is presently the Acting Chief Executive of the department. Previously he was the Department of Conservation's General Manager, Strategy and Policy, a position he has held since 2005. Mark Prebble says Alastair Morrison is an experienced and very capable leader who has the ability to make the step up to a Public Service chief executive role.
Published on: 14 November 2006 (All day)
Last updated: 14 November 2006

Resignation of Commissioner of Inland Revenue

Media statement from State Services Commissioner Mark Prebble, Wednesday 1 November 2006. The State Services Commissioner, Mark Prebble, announced today that David Butler has indicated his intention to resign as Chief Executive and Commissioner of Inland Revenue in order to take up the role of Head of Taxation Administration and Consumption Tax at the OECD in Paris, France. His last day will be 23 March 2007.
Published on: 1 November 2006
Last updated: 1 November 2006

Annual Report of the State Services Commission for the year ended 30 June 2006, including the annual report of the State Services Commissioner

Published 19 October 2006, ISSN 1176-8304. Part 1, and the Chief Executive's Overview from Part 2, are published below in HTML format.The full content of the Report may be downloaded/printed as a single, large PDF file (5.1M), or as 4 x smaller PDF files. See PDF files attached above.
Published on: 19 October 2006
Last updated: 24 October 2006

Acting Chief Executive Appointed for ERO

Media statement from Mark Prebble, State Services Commissioner, 19 October 2006. The State Services Commissioner, Mark Prebble, today announced that Frances Salt has been appointed the Acting Chief Executive for the Education Review Office (ERO). Ms Salt is presently ERO's National Manager Reporting Services. The position will become vacant following the appointment of the current Chief Executive, Karen Sewell, to the Chief Executive position at the Ministry of Education.
Published on: 19 October 2006
Last updated: 19 October 2006

Appointment of Chief Executive and Secretary of Defence

Media statement from Mark Prebble, State Services Commissioner, 17 October 2006. The State Services Commissioner, Mark Prebble today announced the appointment of John McKinnon as the Chief Executive and Secretary of Defence, Ministry of Defence. Mr McKinnon is presently Deputy Secretary, Ministry of Foreign Affairs and Trade. Mark Prebble says Mr McKinnon is an experienced senior leader, with a 32 year career in the Public Service.
Published on: 17 October 2006
Last updated: 17 October 2006

Appointment of Director of Government Communications Security Bureau

Prime Minister Helen Clark has announced the appointment of Air Marshal Bruce Ferguson as Director of the Government Communications Security Bureau (GCSB). Air Marshal Ferguson will take up the position when the current Director, Dr Warren Tucker, takes up his new role as Director of Security on 1 November 2006.
Published on: 4 September 2006
Last updated: 4 September 2006

Report on aspects of the Ministry of Health’s tendering process for the Well Child telephone service

1 May 2006 Minister of State Services
Published on: 2 August 2006 (All day)
Last updated: 23 August 2006

A Report on the Treaty of Waitangi Community Discussions Initiative

State Services Commission, 30 June 2006.Use the PDF (384.0k) above for printing/downloading.
Published on: 17 August 2006
Last updated: 17 August 2006

Report of the State Services Commissioner into the Cost Escalation in the Regional Prisons Development Project

The Cabinet asked the State Services Commissioner to carry out an independent review of the cost escalation in the Regional Prisons Development Project, in order to learn lessons for future major projects. The State Services Commissioner asked PricewaterhouseCoopers (PwC) to carry out a review on his behalf.To print/download this Report, use this PDF version (1.7M).See:
Published on: 9 August 2006
Last updated: 9 August 2006

Release of the Report into the Cost Escalation in the Regional Prisons Development Project

Media release from Mark Prebble, State Services Commissioner, Wednesday 9 August 2006.See: the 'Report of the State Services Commissioner into the Cost Escalation in the Regional Prisons Development Project'. The State Services Commissioner, Mark Prebble, today released the report of his review into the cost escalation of the Department of Correction's Regional Prisons Development Project.
Published on: 9 August 2006
Last updated: 9 August 2006

Appointment of Solicitor-General

Announcement from Attorney-General, Dr Michael Cullen, 7 August 2006. The Attorney-General, Dr Michael Cullen has announced the appointment of Dr David Collins QC as Solicitor-General and chief executive of the Crown Law Office. Dr Collin's appointment will take effect on 1 September 2006.
Published on: 8 August 2006
Last updated: 8 August 2006

Further report on aspects of the Ministry of Health's tendering process for the Well Child telephone service

Report to Hon Annette King, Minister of State Services, 18 May 2006.See also: Report on aspects of the Ministry of Health's tendering process for the Well Child telephone service (1 May 2006) Briefing paper (28 April) 18 May 2006 Minister of State Services
Published on: 2 August 2006
Last updated: 2 August 2006

Briefing paper on process to report on aspects of the Ministry of Health's tendering process for the Well Child telephone service

Briefing paper to Hon Annette King, Minister of State Services, 28 April 2006. 28 April 2006 Minister of State Services
Published on: 2 August 2006
Last updated: 2 August 2006

Appointment of Chief Executive and Secretary for Education

Media statement from Mark Prebble, State Services Commissioner, Tuesday 18 July 2006. The State Services Commissioner, Mark Prebble, today announced that Karen Sewell has been appointed as Chief Executive and Secretary for Education, Ministry of Education. Karen Sewell is presently the Chief Executive and Chief Review Officer for the Education Review Office, a position she has held since 2001.
Published on: 18 July 2006
Last updated: 18 July 2006

State of the Development Goals Report 2006

For printing/downloading use this PDF version(888.3k).This report is a first attempt to establish a platform for understanding performance across the State Services in relation to the Development Goals.
Published on: 14 July 2006
Last updated: 14 July 2006

Accessible State Services - Rotorua research pilot report

This report, part of the New Zealanders' Experience Research Programme, takes a focused look at access to service delivery in one region. The Rotorua Research Pilot was carried out to obtain information about the 'Accessible State Services' Development Goal for the State of the Development Goals Report 2006.
Published on: 14 July 2006
Last updated: 14 July 2006

Government Shared Network deployment confirmed

A purpose-built platform for collaboration between State Services organisations moved closer today with the confirmation by the State Services Commission (SSC) of the deployment of the Government Shared Network (GSN) initiative. The announcement means that the network has received strategic and financial go-ahead, reflecting the increased demand from the State Services for a high speed, secure, nationwide Telecommunications network infrastructure built for government, which the GSN provides.
Published on: 29 June 2006
Last updated: 29 June 2006

Machinery of Government Review of the New Zealand Food Safety Authority

Report to Mark Prebble, State Services Commissioner. An independent report on the structural arrangements of the New Zealand Food Safety Authority. To print or download this document use the PDF version attached above.
Published on: 28 June 2006
Last updated: 28 June 2006

Appointment of Chief Executive and Director-General of Health

Media statement from Mark Prebble, State Services Commissioner. The State Services Commissioner, Mark Prebble, today announced the appointment of Stephen McKernan as Chief Executive and Director-General of the Ministry of Health. Mr McKernan is presently the Chief Executive of Counties Manukau District Health Board (DHB). Mr McKernan has nearly eight years' experience as a DHB Chief Executive. Prior to Counties Manukau, he was Chief Executive Hutt Valley DHB, and Chief Executive of Hutt Valley Health.
Published on: 13 June 2006
Last updated: 13 June 2006

Director of Security announced by the Government

The Prime Minister, and Minister in Charge of the Security Intelligence Service, Helen Clark has announced that Warren Tucker has been appointed the new Director of Security of the New Zealand Security Intelligence Service. Dr Tucker is presently the Director, Government Communications Security Bureau (GCSB), a position he has held since 1999. See the announcement from the Government.
Published on: 13 June 2006
Last updated: 13 June 2006

Guidelines for Public Service Departments for Review of Appointment Procedures

State Services Commission, 1 June 2006.
Published on: 1 June 2006
Last updated: 1 June 2006

Guidance to Departments in Relation to Crown Entities

Developed by the Treasury and the State Services Commission. Published May 2006. For printing/downloading use the PDF version, above.
Published on: 26 May 2006 (All day)
Last updated: 26 May 2006

Acting Chief Executive for Department of Conservation

Media statement from the State Services Commissioner, Mark Prebble. The State Services Commissioner, Mark Prebble, today announced that Alastair Morrison has been asked to act as Director General and Chief Executive for the Department of Conservation. Alastair Morrison is presently the General Manager, Strategy and Policy at the Department. The State Services Commission will now commence its recruitment process for a permanent chief executive appointment.
Published on: 26 May 2006
Last updated: 26 May 2006

Appointment of Chief Executive and Secretary for Transport

Media statement from State Services Commissioner, Wednesday 17 May 2006. The State Services Commissioner, Mark Prebble today announced that Alan Thompson has been appointed as Chief Executive and Secretary for Transport, Ministry of Transport. Alan Thompson is presently the Chief Executive of the Auckland Regional Transport Authority (ARTA).
Published on: 17 May 2006
Last updated: 17 May 2006

Release of the State Services Commission's Investigation Into The Disclosure Of A Classified Telecommunications Stocktake Review Paper To Telecom

Media statement from State Services Commissioner, 16 May 2006. The State Services Commissioner, Mark Prebble today released the findings of the State Services Commission investigation into the leak of a Cabinet paper to Telecom. Mark Prebble said the Cabinet paper was taken by Mr Michael Ryan, a Messenger employed by the Department of the Prime Minister and Cabinet (DPMC), and was given to an employee of Telecom.
Published on: 16 May 2006
Last updated: 16 May 2006

Report to the State Services Commissioner on Investigation into Disclosure of a Classified Telecommunications Stocktake Review Paper to Telecom

State Services Commission, 16 May 2006. To print/download, use the PDF version, above.See Media statement from Mark Prebble, State Services Commissioner See Media statement from the Department of the Prime Minister and Cabinet
Published on: 16 May 2006
Last updated: 16 May 2006

Update on SSC Investigation into Disclosure of Classified Information

Media statement from Mark Prebble, State Services Commissioner. Friday 12 May 2006. The State Services Commissioner, Mark Prebble, today announced that the investigation into the release of classified information to Telecom was nearing its conclusion. Mark Prebble says he envisages being able to release the report next week. "I would like to thank the various parties, including Telecom, for their swift cooperation with the investigation process.
Published on: 12 May 2006
Last updated: 12 May 2006

State Services Commission Inquiry into Disclosure of Classified Information About the Government's Telecommunications Stocktake Review to Telecom

Media release, State Services Commission, 8 May 2006. The State Services Commissioner, Mark Prebble, today released the Terms of Reference for his inquiry into the disclosure of classified information about the Government's Telecommunications Stocktake Review to Telecom. Mark Prebble has appointed the State Services Commission's Chief Legal Advisor, David Shanks to initiate the inquiry on his behalf. The Commissioner's Terms of Reference for the inquiry are to:
Published on: 8 May 2006
Last updated: 8 May 2006

State Services Commission Statement of Intent 2006

State Services Commission, ISSN 1175-5598, May 2006. For printing/downloading, use the PDF version, above.
Published on: 4 May 2006
Last updated: 4 May 2006

Chief Executive Appointed for Ministry for the Environment

Media statement from Mark Prebble, State Services Commissioner, 2 May 2006. The State Services Commissioner, Mark Prebble, announced today the appointment of Hugh Logan as Chief Executive and Secretary for the Environment, Ministry for the Environment. Mr Logan is currently the Chief Executive and Director General of the Department of Conservation.
Published on: 2 May 2006
Last updated: 2 May 2006

Career Progression and Development Survey 2005

State Services Commission, April 2006, ISBN 0-478-24468-1, Crown Copyright. To print/download use the PDF and Excel files ABOVE.Media statement from State Services Commissioner.
Published on: 1 May 2006
Last updated: 1 May 2006

Release of major research study on career aspirations of public servants

Media release from Mark Prebble, State Services Commissioner, 1 May 2006. The State Services Commissioner, Mark Prebble, today released the 2005 Career Progression and Development Public Service Report. This research is the only survey across the Public Service that asks staff about their perceptions of career aspirations, training and development, and their work environment. The State Services Commission last undertook the survey in 2000.
Published on: 1 May 2006
Last updated: 1 May 2006

Acting Director General appointed for Ministry of Health

The Deputy State Services Commissioner, Tony Hartevelt, today announced that Debbie Chin has been asked to act as Director General and Chief Executive for the Ministry of Health. Ms Chin is presently the Deputy Director General, Corporate and Information Directorate, at the Ministry. The acting period will be for a term of two months, to enable the State Services Commission to complete its current recruitment process for a permanent chief executive appointment.
Published on: 19 April 2006
Last updated: 19 April 2006

Review of Cost Escalation in the Regional Prisons Development Project

Media statement from Mark Prebble, State Services Commissioner, 29 March 2006. (Includes the Terms of Reference for the review.) The State Services Commissioner, Mark Prebble, today released the Terms of Reference for his review into the cost escalation of the Department of Correction's Regional Prisons Development Project.
Published on: 29 March 2006
Last updated: 30 March 2006

Recruitment begins for Director of Security

Media statement, State Services Commission, 10 March 2006. The State Services Commission will tomorrow begin public advertising for a new Director of Security for the New Zealand Security Intelligence Service. The State Services Commissioner has been asked by the Government to manage the processes for selection of candidates for appointment to this role. The current Director, Richard Woods, will retire in October 2006.
Published on: 10 March 2006
Last updated: 10 March 2006

Cabinet Paper - Machinery of government arrangements for the delivery of child, youth and families services

Released for publication by the Minister of State Services. 9 March 2006. To print/download use the PDF version above.See also: Cabinet Minute (06)7/3B Media statement from Minister for Social Development and Employment
Published on: 9 March 2006
Last updated: 9 March 2006

Acting Chief Executive for Ministry for the Environment

Media statement from Mark Prebble, State Services Commissioner, 3 March 2006. The State Services Commissioner, Mark Prebble, announced today that he has asked Sue Powell, General Manager, Working with Local Government, to act as Chief Executive of the Ministry for the Environment. Sue Powell will take up the acting role on 18 March 2006, following the departure of the current Chief Executive, Barry Carbon.
Published on: 3 March 2006
Last updated: 3 March 2006

SSC issues guidance for open source licensing

Media statement, 1 March 2006. The State Services Commission has issued guidance for New Zealand departments about the legal risks and issues associated with the use of open source software licences, Laurence Millar announced today. Mr Millar, Deputy Commissioner Information and Communication Technologies, said that the guidance was intended to clarify some of the legal issues for government departments and to provide assistance with appropriate approaches to using open source products.
Published on: 1 March 2006
Last updated: 1 March 2006

Comment on contracting at Ministry of Health

Media statement from the State Services Commissioner, 20 December 2005. 'The State Services Commissioner, Mark Prebble, today commented on the Auditor-General’s report on their inquiry into the Ministry of Health’s contracting with Allen & Clarke Policy and Regulatory Specialists Ltd...'See: Ministry of Health - Response to Parliamentary Questions, Report to State Services Commissioner, July 2005.
Published on: 20 December 2005
Last updated: 20 December 2005

Comment on CYF chief executive recruitment

Media statement from the State Services Commissioner, 13 November 2005. The position of Chief Executive, Department of Child, Youth and Family Services is an important role for New Zealand. When this appointment was being made two years ago there was an international search to try and find the very best candidate possible.
Published on: 13 November 2005
Last updated: 5 December 2005

Appointment of Acting Chief Executive of the Department of Child,Youth and Family Services

Media statement from the State Services Commissioner, 28 November 2005. The State Services Commissioner, Mark Prebble, today announced the appointment of Shenagh Gleisner as the Acting Chief Executive of the Department of Child, Youth and Family Services. "Shenagh will start from the time Paula Tyler leaves the job," Mr Prebble said. Ms Gleisner will be in the role until a new chief executive is appointed.
Published on: 28 November 2005
Last updated: 5 December 2005

Ria McBride Public Service Management Award for Women 2005

Winner of the 2005 Award announced. The State Services Commissioner, Mark Prebble, in conjunction with the New Horizons for Women Trust, today announced that 'Ofa Ketu'u, the Pacific manager in the Auckland office of Statistics New Zealand, is the recipient of the Ria McBride Public Service Management Award for Women.
Published on: 18 November 2005
Last updated: 5 December 2005

International recruitment arrangements for Public Service chief executives and application to Paula Tyler, Chief Executive, Department of Child, Youth and Family Services

Report from the State Services Commissioner to the Minister of State Services. 18 November 2005.See statement from Minister of State Services Annette King. 18 November 2005 Minister of State Services
Published on: 18 November 2005
Last updated: 5 December 2005

Human Resource Capability Survey of Public Service Departments as at 30 June 2005 (workforce profile)

This report presents staffing information (as at 30 June 2005) provided to the State Services Commission by Public Service departments. The information comes from the Human Resource Capability (HRC) survey, which gathers anonymous unit record data on all staff in Public Service departments. The report includes a wide range of information relevant to Human Resource management and Equal Employment Opportunities.For printing/downloading use the PDF version attached.
Published on: 17 November 2005
Last updated: 17 November 2005

Annual Report of the State Services Commission for the year ended 30 June 2005, including the annual report of the State Services Commissioner

Published 19 October 2005, ISSN 1176-8304. For downloading/printing use the pdf version, above.
Published on: 19 October 2005
Last updated: 19 October 2005

Resignation of Chief Executive of the Department of Child, Youth and Family Services

Media release from Mark Prebble, State Services Commissioner, 6 October 2005. The State Services Commissioner, Mark Prebble, said it is with reluctance that he has accepted the resignation of the Chief Executive of the Department of Child, Youth and Family Services, Paula Tyler. "Paula Tyler has chosen to leave early from her role to return to Canada for family reasons. This was a difficult personal decision for her to make. She will finish in December 2005.
Published on: 6 October 2005
Last updated: 6 October 2005

Briefing for the Minister of State Services

Published on: 5 October 2005 (All day)
Last updated: 5 October 2005

Planning and Managing for Results - Guidance for Crown Entities

Developed by the Treasury and the State Services Commission, in consultation with the Department of the Prime Minister and Cabinet. Published September 2005. For downloading/printing use the PDF version, above.
Published on: 28 September 2005
Last updated: 28 September 2005

New Chief Legal Advisor appointed at SSC

Media release from the State Services Commissioner, State Services Commission, 22 September 2005. The State Services Commissioner, Mark Prebble, today announced the appointment of David Shanks as the Chief Legal Advisor at the State Services Commission (SSC). David Shanks, currently the Corporate Legal Advisor for the Department of Inland Revenue, has extensive experience in both the New Zealand public sector legal environment and in similar roles in the United Kingdom.
Published on: 22 September 2005
Last updated: 22 September 2005

Findings of Report re letter and brochure sent by NZQA and Ministry of Education

In early September the Ministry of Education and the NZQA jointly sent a brochure to parents with children participating in the secondary school exam system. The Hon Bill English, MP, subsequently made a complaint to the State Services Commissioner about the political neutrality of this information.
Published on: 20 September 2005
Last updated: 20 September 2005

Report to State Services Commissioner on NZQA and Ministry of Education letter and brochure

Report to the State Services Commissioner on a complaint from Hon Bill English regarding an NZQA and Ministry of Education mailout. State Services Commission, 19 September 2005.* Appendices linked from this report are PDF files (adobe acrobat). Appendices 1, 4 & 6 are large files - over 1MB.See: State Services Commissioner's findings  
Published on: 19 September 2005
Last updated: 20 September 2005

Commissioner Supports Ministry of Education Political Neutrality Stance

Media statement from the State Services Commissioner, 17 August 2005. 'The State Services Commissioner, Mark Prebble, today said he supported the Ministry of Education’s stance on political neutrality in relation to inappropriate comments allegedly made at an early childhood workshop...'
Published on: 17 August 2005
Last updated: 17 August 2005

Commissioner's Award for Regional Leaders Announced

Media statement from the State Services Commissioner Mark Prebble, 9 August 2005.See information about the Award. The State Services Commissioner, Mark Prebble, today announced the joint recipients of the inaugural Commissioner's Award for Regional Leaders.
Published on: 9 August 2005
Last updated: 9 August 2005

EEO Scholarships in the Public Service [archived]

State Services Commission, August 2001. This document is now archived. In June 2005 the Government directed that:   1 Current scholarship recipients would continue to receive their scholarships and that any commitments entered into with applicants for possible future scholarships should be respected; and
Published on: 8 August 2001
Last updated: 8 August 2005

Guidance for designing needs based policies and programmes

State Services Commission, August 2005, ISBN 0-478-24401-0.    Introduction The Ministerial Review Unit was established within the State Services Commission to plan, coordinate, monitor and advise on reviews of ethnically targeted policies and programmes in the Public Service. These reviews were conducted by the relevant vote departments during the 2004/05 year.
Published on: 8 August 2005
Last updated: 8 August 2005

Comment on release of second NZQA review

Media statement from the Deputy State Services Commissioner, 4 August 2005. 'Tony Hartevelt, the Deputy State Services Commissioner, today released the second part of the independent review by Doug Martin and his Review Team on the New Zealand Qualifications Authority (NZQA)...'
Published on: 4 August 2005
Last updated: 4 August 2005

Report on the Performance of the New Zealand Qualifications Authority in the Delivery of Secondary School Qualifications

Report to the Deputy State Services Commissioner by the Review Team led by Doug Martin, 31 July 2005. Released on 4 August 2005. ISBN 0-478-24499-1, Crown copyright.(For printing/downloading, use the PDF (adobe acrobat) version above.)Media statement from Deputy State Services Commissioner Media statement from Minister of Education
Published on: 4 August 2005
Last updated: 4 August 2005

Release of State Services Commission review of issues related to the preparation of responses by the Ministry of Health to Parliamentary Questions

Media statement from Tony Hartevelt, Deputy State Services Commissioner, 22 July 2005.Review report: 'Ministry of Health - Response to Parliamentary Questions' Media release from Ministry of Health
Published on: 22 July 2005
Last updated: 22 July 2005

Ministry of Health - Response to Parliamentary Questions

Report to Mark Prebble, State Services Commissioner from Malcolm Inglis, Deputy Commissioner, June 2005.Media release from Tony Hartevelt, Deputy State Services Commissioner Media release from Ministry of Health
Published on: 22 July 2005
Last updated: 22 July 2005

Getting Better at Managing for Outcomes - self assessment tool

A tool to help organisations consider their progress in results-based management and identify development objectives. State Services Commission, June 2005. ISBN 0-478-24499-1.For printing/downloading, use the pdf version above.
Published on: 20 July 2005
Last updated: 20 July 2005

Education Sector Review

The report from the Education Sector Review undertaken by the State Services Commissioner, the Secretary to the Treasury, and the Chief Executive of the Department of the Prime Minister and Cabinet. June 2005. Released for publication 18 July 2005.For printing/downloading, use the pdf version above.See also: Cabinet Paper: Education Sector Review
Published on: 18 July 2005
Last updated: 18 July 2005

Cabinet Paper - Education Sector Review

Released for publication by the Minister of State Services, 18 July 2005. Office of the Minister of State Services Chair Cabinet Policy Committee
Published on: 18 July 2005
Last updated: 18 July 2005

EEO Progress Report 2000-2004: The Data Stories

State Services Commission, June 2005. ISBN 0-478-24494-0. Crown copyright. Use the pdf version above for downloading/printing.
Published on: 11 July 2005
Last updated: 11 July 2005

Results from Dr Davidson's evaluation

Results from Dr Jane Davidson's evaluation of the Senior Leadership and Management Development Strategy.
Published on: 28 June 2005
Last updated: 28 June 2005

Senior Leadership and Management Development Strategy - key findings of the 2005 evaluation

The State Services Commission was required by the Government to undertake an independent impact evaluation of the SLMD strategy by end June 2005. Dr Jane Davidson was contracted by SSC to carry out the evaluation.
Published on: 28 June 2005
Last updated: 28 June 2005

2003/04 Annual Reports: Guidance and Requirements

Prepared by the Steering Group Managing for Outcomes Roll-out 2004-2005. Issued November 2003. Note: Paragraph 29, in the section 'Equal Employment Opportunities', was updated on 27 June 2005. Note: Reporting reguirements for the Financial Year ending 30 June 2005 remain unchanged despite recent amendments to the Public Finance Act (1989). Further information is published here.
Published on: 4 November 2003
Last updated: 27 June 2005

Ministerial Review Unit

A Ministerial Review Unit, reporting to the Coordinating Minister, Race Relations, has been established within the State Services Commission, to plan, monitor, and coordinate reviews of targeted policies and programmes within the core Public Service to ensure they are based on need.
Published on: 16 December 2004
Last updated: 23 June 2005

Moving Forward: EEO for People with Disabilities in the Public Service - A Practical Guide

The purpose of this guide is to give human resources staff, line managers and others with responsibility for staff in Public Service departments practical assistance in improving recruitment, retention and career development of people with disabilities. The strategies and activities contained in this resource should assist departments with meeting their obligations under the Equality and Diversity: New Zealand Public Service Equal Employment Opportunities Policy, and under the New Zealand Disability Strategy.
Published on: 9 December 2002
Last updated: 10 June 2005

ERO Chief Executive Granted Leave To Take Up NZQA Acting Role

Media release from the State Services Commissioner, 9 June 2005. 'The Chief Executive and Chief Review Officer of the Education Review Office, Karen Sewell, has been granted unpaid leave in order to take up an Acting Chief Executive role at the New Zealand Qualifications Authority, the State Services Commissioner, Mark Prebble announced today...'
Published on: 9 June 2005
Last updated: 9 June 2005

Integrity and Conduct - Setting Standards for Crown Entities

State Services Commissioner's Foreword Introduction
Published on: 23 May 2005 (All day)
Last updated: 23 May 2005

State Services Commission Statement of Intent 2005

State Services Commission, ISSN 1175-5598, May 2005. For printing/downloading, use the pdf version above.
Published on: 19 May 2005
Last updated: 19 May 2005

Comment on Release of NZQA Review

Media release from Deputy State Services Commissioner, 6 May 2005. 'Tony Hartevelt, the Deputy State Services Commissioner, today released the report by Doug Martin and his Review Team on the 2004 Scholarship. This forms the first part of the review into matters relating to the New Zealand Qualifications Authority, as requested by the Associate Minister of Education...'
Published on: 6 May 2005
Last updated: 6 May 2005

Report on the 2004 Scholarship

Report to the Deputy State Services Commissioner by the Review Team led by Doug Martin, 29 April 2005. Released on 6 May 2005. ISBN 0-478-24491-6, Crown copyright.For printing/downloading, use the pdf (adobe acrobat) version above. Media statement from Deputy State Services Commissioner
Published on: 6 May 2005
Last updated: 6 May 2005

NZQA Review Update

State Services Commission, 29 April 2005. The Deputy State Services Commissioner, Tony Hartevelt, today confirmed that he has received a report on the first part of a Review into matters relating to the New Zealand Qualifications Authority... The Deputy State Services Commissioner, Tony Hartevelt, today confirmed that he has received a report on the first part of a Review into matters relating to the New Zealand Qualifications Authority.
Published on: 29 April 2005
Last updated: 29 April 2005

Commissioner's Award for Regional Leaders - Developing Leadership across the Public Service

The State Services Commissioner has established an annual award - the "Commissioner's Award for Regional Leaders". Information about the new award is published below.See media statement announcing recipients for 2005.
Published on: 28 April 2005
Last updated: 28 April 2005

Appropriate Use of Internet and Email in the State Services

Media release from Mark Prebble, State Services Commissioner, 22 April 2005. The State Services Commissioner, Mark Prebble, today released a copy of the letter he has sent today to all State sector chief executives regarding the appropriate use of Internet and email by their staff. "I support the actions taken by the Commissioner of Police, Rob Robinson, to both undertake an audit of Police systems and to respond strongly and appropriately to the results of that audit.
Published on: 22 April 2005
Last updated: 22 April 2005

Four new Deputy Commissioners for SSC

Media statement from the State Services Commissioner, 12 April 2005. 'The State Services Commissioner, Mark Prebble, today announced the appointment of four new Deputy Commissioners at the State Services Commission (SSC)...' The State Services Commissioner, Mark Prebble, today announced the appointment of four new Deputy Commissioners at the State Services Commission (SSC).
Published on: 12 April 2005
Last updated: 12 April 2005

Work-Life Balance: a resource for the State Services [archived]

Archived: This document has been archived as the content is no longer current.
Published on: 5 April 2005
Last updated: 5 April 2005

New phase in stocktake of education

Media statement from Hon Trevor Mallard, Minister of State Services, 31 March 2005. 'State Services Minister Trevor Mallard said today that the State Services Commission was entering a new phase in the ongoing stocktake of the capability of education sector agencies, following on from previous reviews in education, and reviews of other non-education sectors...'
Published on: 31 March 2005
Last updated: 31 March 2005

Launch of Development Goals for the State Services

Media statement from Mark Prebble, State Services Commissioner, 18 March 2005.See: The Development Goals for the State Services The State Services Commissioner, Mark Prebble, today released a set of Development Goals for the State Services.
Published on: 18 March 2005
Last updated: 18 March 2005

Election Year Guidance Released for the State Services

Media statement from Mark Prebble, State Services Commissioner, 11 March 2005. The State Services Commissioner, Mark Prebble, today released updated election year guidance for State servants.
Published on: 11 March 2005
Last updated: 11 March 2005

State Servants, Political Parties and Elections: Guidance for the 2005 Election Period

Published on: 11 March 2005
Last updated: 11 March 2005

New Zealand Public Service Code of Conduct (superseded in 2007 by the 'Standards of Integrity and Conduct' - the code of conduct for the State Services) [archived]

State Services Commission, February 2005. ISBN 0-478-24481-9, Crown copyright. This code of conduct was superseded on 30 November 2007 by Standards of Integrity and Conduct, a code of conduct for the State Services.
Published on: 25 February 2005
Last updated: 25 February 2005

Doug Martin Appointed by SSC to Lead Review of NZQA

Media release from Mark Prebble, State Services Commissioner, 17 February 2005. 'The Deputy State Services Commissioner, Tony Hartevelt, today announced that he has appointed Doug Martin, Wellington-based director of Martin, Jenkins and Associates, to lead his review into matters relating to the New Zealand Qualifications Authority (NZQA)...'
Published on: 17 February 2005
Last updated: 17 February 2005

New Zealand Qualifications Authority - Terms of Reference for Review by State Services Commissioner

The Associate Minister of Education has asked the State Services Commissioner to review the adequacy of the setting and management of the 2004 Scholarship examinations and, more widely, the performance of NZQA. The Commissioner today released the Terms of Reference for the Review.Media statement from Associate Minister of Education.
Published on: 15 February 2005
Last updated: 15 February 2005

New senior management team for SSC

The State Services Commissioner is establishing a new senior management team who will be responsible for driving a challenging development programme for New Zealand's State Services. Four new Deputy Commissioner positions have been created to support this programme and expressions of interest are now being sought.
Published on: 9 February 2005
Last updated: 9 February 2005

Release of the Inquiry Report into the Department of Corrections' handling of the Canterbury Emergency Response Unit

Media release from Mark Prebble, State Services Commissioner, 17 December 2004. 'The State Services Commissioner, Mark Prebble, today released the report of Ailsa Duffy QC's Inquiry into the Department of Corrections' handling of the Canterbury Emergency Response Unit (CERU)...' The State Services Commissioner, Mark Prebble, today released the report of Ailsa Duffy QC's Inquiry into the Department of Corrections' handling of the Canterbury Emergency Response Unit (CERU).
Published on: 17 December 2004
Last updated: 17 December 2004

Appointment of Chief Executive for the Department of Corrections

Media release from Mark Prebble, State Services Commissioner, 14 December 2004. The State Services Commissioner, Mark Prebble, announced today the appointment of Barry Matthews as Chief Executive of the Department of Corrections. Barry Matthews has worked in the New Zealand or Australian State sector for nearly 40 years. He held roles in the New Zealand Police from 1965 to 1999 when he was appointed to the position of Commissioner of the Western Australia Police Service.
Published on: 14 December 2004
Last updated: 14 December 2004

Action taken to protect the integrity of Corrections Inquiry process

Media release from Mark Prebble, State Service Commissioner, 24 November 2004. The State Services Commissioner, Mark Prebble, today said that he was very concerned at the publication in The Press of leaked extracts from the draft report of the Inquiry into the Department of Corrections Canterbury Emergency Response Unit.
Published on: 24 November 2004
Last updated: 24 November 2004

Review of Ministry of Civil Defence and Emergency Management - Final Report

Report from the State Services Commission to the Ministers of State Services, Civil Defence, and Finance, 29 October 2004. Released for publication by the Ministers of State Services, and Civil Defence, 9 November 2004.Report in pdf (76.7 K) for downloading/printing
Published on: 9 November 2004
Last updated: 10 November 2004

Ministry of Civil Defence and Emergency Management: Accountability Arrangements

This Cabinet Paper arises from the Review of the Ministry of Civil Defence and Emergency Management. Released by the Minister of State Services, 9 November 2004. Office of the Minister of State Services Chair Cabinet Committee on Government Expenditure and Administration
Published on: 9 November 2004
Last updated: 9 November 2004

Annual Report of the State Services Commission for the year ended 30 June 2004, including the annual report of the State Services Commissioner

Published 13 October 2004, ISSN 0545-7513. The full Report is available in pdf (adobe acrobat) for printing/downloading as one large file, or as smaller files. Go to the Related Files section on the lower left of this page.
Published on: 12 October 2004
Last updated: 13 October 2004

Appointment of Chief Executives for the Ministry of Fisheries and the Department of Building and Housing

Media release from Mark Prebble, State Services Commissioner, 12 October 2004. 'The State Services Commissioner, Mark Prebble, announced today the appointment of Dr John Glaister as Chief Executive of the Ministry of Fisheries and Katrina Bach as Chief Executive of the Department of Building and Housing...'
Published on: 12 October 2004
Last updated: 12 October 2004

Getting Better at Managing for Shared Outcomes

Managing for Outcomes seeks ongoing improvement in agencies' ability to identify and deliver the interventions that best contribute to the outcomes and objectives government is seeking. However, many of the major objectives of government cannot be easily delivered by a single agency. This means delivering better results for New Zealanders will require government agencies to work together in many instances. Working together is not appropriate in all circumstances. Working together costs - not just in time, money and other resources, but also in lost opportunities.
Published on: 31 August 2004 (All day)
Last updated: 31 August 2004

Getting Better at Managing for Shared Outcomes - A Resource for Agency Leaders

This document contains resource material for departments relevant to shared outcomes planning and management. Issued August 2004. ISBN 0-478-24470-3.... Use this PDF VERSION for printing/downloading.
Published on: 25 August 2004
Last updated: 25 August 2004

Appointment of Chief Executive of New Zealand Customs Service and Comptroller of Customs

Media statement from the State Services Commissioner, Tuesday 24 August 2004. 'The State Services Commissioner, Mark Prebble, today announced the appointment of Martyn Dunne as Chief Executive of the New Zealand Customs Service and Comptroller of Customs...'
Published on: 24 August 2004
Last updated: 24 August 2004

Appointment Of Director, Treaty Of Waitangi Information Unit

Media statement from the State Services Commissioner, 19 August 2004. The State Services Commissioner, Mark Prebble, today announced the appointment of Lisa Davies as the Commission's Director, Treaty of Waitangi Information Unit. The State Services Commissioner, Mark Prebble, today announced the appointment of Lisa Davies as the Commission's Director, Treaty of Waitangi Information Unit. Lisa Davies is presently Director, Kaipuke Consultants Ltd.
Published on: 19 August 2004
Last updated: 19 August 2004

Retirement of Chief Executive of the Department of Corrections

Media statement from the State Services Commissioner, 17 August 2004. The State Services Commissioner, Mark Prebble, said it is with reluctance that he has accepted the resignation of the Chief Executive of the Department of Corrections, Mark Byers... The State Services Commissioner, Mark Prebble, said it is with reluctance that he has accepted the resignation of the Chief Executive of the Department of Corrections, Mark Byers.
Published on: 17 August 2004
Last updated: 17 August 2004

Leadership Capability Profile: Summary of research and design

Published on: 6 August 2004
Last updated: 6 August 2004

Update: Integrated Services Delivery Programme

Briefing paper to the Minister of State Services, May 2004. Published 20 July 2004. Minister of State Services Update: Integrated Service Delivery Programme Purpose 1 This paper:
Published on: 20 July 2004
Last updated: 20 July 2004

Circuit Breaker Workbook - a front line approach to solving multi agency service delivery issues

Are you in an executive or management role, faced with a tough service delivery issue? Circuit breaking is an approach for addressing an intractable frontline service delivery problem. This workbook guides a facilitator and team through a four month process. Published by the State Services Commission, July 2004. ISBN 0-478-24467-3, Crown copyright.Media statement from the Minister of State Services
Published on: 20 July 2004
Last updated: 20 July 2004

EEO Progress in the Public Service - with special focus on Pacific peoples

State Services Commission, July 2004. ISBN 0-478-24462-2. Crown copyright.
Published on: 19 July 2004
Last updated: 19 July 2004

A Statement by the State Services Commissioner on the Department of Building and Housing

Media statement from the State Services Commissioner 30 June 2004. * See joint media statement from the Minister of State Services and Acting Minister of Housing. * See paper released by the Minister of State Services containing Cabinet decisions.
Published on: 30 June 2004
Last updated: 30 June 2004

Consolidation of regulatory and dispute resolution services concerned with housing and building

This paper, released by the Minister of State Services, contains (with some exceptions as marked) the decisions made by Cabinet on the consolidation of regulatory and dispute resolution services concerned with housing and building. Published SSC website 30 June 2004.
Published on: 30 June 2004
Last updated: 30 June 2004

Summary

1 This paper outlines a two phase process for Identifying Remuneration Pressures and Priorities across the Public Service:
Published on: 15 June 2004
Last updated: 15 June 2004

Context

2 This remuneration pressures policy and process is an information and analysis system which will: help departments in preparing for their Managing for Outcomes and budget processes provide Ministers with overview information to inform their budget decisions regarding individual departments. 3 Accordingly, this remuneration pressures policy and process is not about decision making. In particular, it will not:
Published on: 15 June 2004
Last updated: 15 June 2004

Risks

15 Risks to be managed in the remuneration pressures, Managing for Outcomes, and budget processes include:
Published on: 15 June 2004
Last updated: 15 June 2004

Implementation plan

17 The remuneration pressures policy and process will be implemented by:
Published on: 15 June 2004
Last updated: 15 June 2004

Financial implications

20 There are no direct financial implications. There are, however, implications for the budget process because the information and analysis of remuneration pressures will influence ministerial decisions in the budget process.
Published on: 15 June 2004
Last updated: 15 June 2004

Principles and objectives

21 Principles/objectives for a remuneration pressures identification and priorities process are:
Published on: 15 June 2004
Last updated: 15 June 2004

Timetable

22 Processes are required to gather and analyse information and to provide it to relevant players to inform decision making. The attached table sets out the recommended process which has two phases:
Published on: 15 June 2004
Last updated: 15 June 2004

Public Service Induction - What it means to be a public servant

This resource was produced by a joint project team from Public Service departments, the Public Service Association and the State Services Commission. June 2004. Crown copyright ....A full colour version of this document is attached above in pdf (adobe acrobat).
Published on: 15 June 2004
Last updated: 15 June 2004

Structured Secondments - Checklists

This resource was produced by a joint project team from Public Service departments, the Public Service Association and the State Services Commission. June 2004.See also Guidelines on Structured Secondments and Structured Secondments: Base Secondment Agreement.
Published on: 15 June 2004
Last updated: 15 June 2004

Structured Secondments: Base Secondment Agreement

Published on: 15 June 2004
Last updated: 15 June 2004

Introduction

Recognition of previous service has been identified as a potential barrier to the mobility that a joined-up Public Service requires. Accordingly, this paper sets out some practical steps to guide the recognition of previous service. It addresses six questions: What is recognition of previous service? What service is recognised? What terms and conditions may recognition affect? How is recognition of previous service funded? How does a department verify previous service? How is the system implemented? The principles for recognising previous service in the Public Service, are:
Published on: 15 June 2004
Last updated: 15 June 2004

1 What is recognition of previous service?

Recognition of previous service is defined as a department recognising a start date in another department and providing terms and conditions that have an entitlement consistent with the earlier start date.
Published on: 15 June 2004
Last updated: 15 June 2004

2 What previous service is recognised?

Service within the Public Service At a minimum, previous experience in Public Service departments should be recognised. Service beyond the Public Service Departments may also choose to recognise service in other sectors, such as:
Published on: 15 June 2004
Last updated: 15 June 2004

3 What terms and conditions are affected?

Current terms and conditions that have service-related entitlements in most departments are: annual leave; sick leave; long-service leave; retiring leave; resigning leave; cessation leave; and the calculation of redundancy payments. In departments that have moved away from recognising previous service, entitlement to these terms and conditions generally relates to service within that department only. The options available to these departments are:
Published on: 15 June 2004
Last updated: 15 June 2004

4 How do departments fund this?

Departments accrue service related leave entitlements on an actuarial basis. When a public servant is transferring from one department to another, the recruiting department should discuss with the previous employer a transfer of the accrued liability for service related leave entitlements for that employee.
Published on: 15 June 2004
Last updated: 15 June 2004

5 How do departments verify previous service?

Currently organisations and individual public servants struggle to verify previous service in departments that have been merged or disbanded. Some helpful ways for departments and new employees to provide such verification are set out below. Standard fields A certificate of service could be provided which should contain, at least, the following fields:
Published on: 15 June 2004
Last updated: 15 June 2004

6 How do departments implement this?

Section 33 of the State Sector Act 1988 provides chief executives with discretion in matters relating to decisions on individual employees. This includes matters relating to appointment. As departments implement the HR Framework, changes to terms and conditions consistent with the recognition of previous service may need to be made through bargaining (collective and individual, as required) and/or changes to HR policy and practice. Collective bargaining would occur in the normal course of expiry or through a variation if the collective employment agreement has been recently settled.
Published on: 15 June 2004
Last updated: 15 June 2004

Guidelines on Structured Secondments [archived]

This resource was produced by a joint team from Public Service departments, the Public Service Association and the State Services Commission.  it is now archived as it contains some dated content. For further information contact the State Services Commission at: commission@ssc.govt.nz.
Published on: 3 June 2004 (All day)
Last updated: 3 June 2004

Report for the State Services Commissioner of an Inquiry into Fisheries Management of the Scampi Industry

Report to the State Services Commissioner by Helen Cull QC and David Smyth, 25 May 2004.The FULL REPORT is published in pdf (adobe acrobat) in the Related Files section to the lower left of this page.The Executive Summary and Recommendations of the report are published below in html for online viewing.Media release from the State Services Commissioner.
Published on: 26 May 2004
Last updated: 27 May 2004

State Services Commission Statement of Intent 2004

State Services Commission, ISSN 1175-5598, May 2004.
Published on: 27 May 2004
Last updated: 27 May 2004

Release of the Fisheries Management (Scampi) Inquiry Report

Media statement from the State Services Commissioner, 26 May 2004.See Report for the State Services Commissioner of an Inquiry into Fisheries Management of the Scampi Industry. The State Services Commissioner, Michael Wintringham, today released the Inquiry Report of Helen Cull QC and David Smyth into Fisheries Management, particularly in relation to the Scampi fishery.
Published on: 26 May 2004
Last updated: 26 May 2004

Appointment of Chief Executive of Child, Youth and Family Services and Chief Executive of the Department of the Prime Minister and Cabinet

Media statement from the State Services Commissioner, 19 May 2004.* See also media statement from Associate Social Development Minister Ruth Dyson.
Published on: 19 May 2004
Last updated: 19 May 2004

Treaty of Waitangi Awareness Research - A Qualitative and Quantitative Study

A survey of Treaty of Waitangi awareness, conducted by UMR Research in March 2004, measuring the level of understanding and interest in the Treaty of Waitangi among the general public of New Zealand.
Published on: 21 March 2004
Last updated: 17 May 2004

Statement from State Services Commissioner on Ministry of Foreign Affairs and Trade

Media statement 11 May 2004. The State Services Commissioner, Mr Michael Wintringham, commented today on the Ministry of Foreign Affairs and Trade's involvement in Dr Brash's meeting with a group of United States senators. "The Ministry has noted that it is normal practice of staff to attend official meetings and to keep a record, which is often circulated on a classified basis."
Published on: 12 May 2004
Last updated: 12 May 2004

Facing an Ageing Workforce: Information for Public Service HR Managers

State Services Commission, April 2004. ISBN 0-478-24454-1. Feedback on the document is welcome and can be provided to: Robyn Rendall, Strategic Development Branch, State Services Commission, PO Box 329, Wellington. Email: robyn.rendall@ssc.govt.nz.For printing or downloading, use the pdf (adobe acrobat) version above.
Published on: 29 April 2004
Last updated: 12 May 2004

The Foreshore and Seabed Policy - Hikoi

The State Services Commissioner circulated the following to Public Service Chief Executives on The Foreshore and Seabed Policy - Hikoi. Several of you have asked for some guidance on how to respond to employees wishing to participate in the Hikoi to protest the Government's policy on matters relating to customary rights to, and ownership of, New Zealand's foreshore and seabed. Considerations
Published on: 30 April 2004
Last updated: 30 April 2004

Report for the State Services Commissioner on Inquiry Into Actions of Employees of the Immigration Service and the Parliamentary Service

Report for the State Services Commissioner by Christopher Toogood QC, 14 April 2004.See also Comment from State Services Commissioner on the release of the Report.
Published on: 20 April 2004
Last updated: 21 April 2004

Terms of Reference: Ministerial Review Unit to oversee review of targeted policy and programmes

The Terms of Reference for the Government's review of targeted policies and programmes released by Hon Trevor Mallard, Coordinating Minister, Race Relations. 25 March 2004.See media statement from the Minister
Published on: 26 March 2004
Last updated: 26 March 2004

Strategy Snapshot: Senior Leadership and Management Development

Published above in pdf (adobe acrobat) for online viewing or for printing. State Services Commission, December 2003. This 'snapshot' provides Public Service Chief Executives with a concise overview of the strategy that underpins the Senior Leadership and Management Development Programme.
Published on: 18 December 2003
Last updated: 16 March 2004

Response from Mark Prebble to the announcement by the Minister of State Services of his appointment as the new State Services Commissioner

1 March 2004.See media statement from State Services Minister, Trevor Mallard. "I am honoured to be appointed as the next State Services Commissioner.
Published on: 1 March 2004
Last updated: 1 March 2004

Mr Robin Dare

Media statement from the State Services Commissioner, 1 March 2004. "It was with great sadness that I learnt last night of the death of Robin Dare, Chief Executive of the New Zealand Customs Service and Comptroller of Customs," said Michael Wintringham, State Services Commissioner... "It was with great sadness that I learnt last night of the death of Robin Dare, Chief Executive of the New Zealand Customs Service and Comptroller of Customs," said Michael Wintringham, State Services Commissioner.
Published on: 1 March 2004
Last updated: 1 March 2004

Appointment of Director, E-government Unit

Media statement from the State Services Commissioner, 25 February 2004. 'The State Services Commissioner, Michael Wintringham, today announced the appointment of Laurence Millar as Director of the Commission’s E-government Unit...' The State Services Commissioner, Michael Wintringham, today announced the appointment of Laurence Millar as Director of the Commission's E-government Unit.
Published on: 25 February 2004
Last updated: 25 February 2004

Terms of Reference for the Inquiry into actions of employees of Immigration Service and Parliamentary Service

Media statement from the State Services Commissioner, 25 February 2004. 'The State Services Commissioner, Michael Wintringham, today released the Terms of Reference for his inquiry into actions of employees of the Immigration Service and the Parliamentary Service...' The State Services Commissioner, Michael Wintringham, today released the Terms of Reference for his inquiry into actions of employees of the Immigration Service and the Parliamentary Service.
Published on: 25 February 2004
Last updated: 25 February 2004

Statement from the State Services Commissioner

Published 24 February 2004. It is with great sadness that I have been advised of the serious ill health of Robin Dare, said the State Services Commissioner, Michael Wintringham. "Mr Dare was appointed Chief Executive of the New Zealand Customs Service, and Comptroller of Customs in August 2000. He is an outstanding chief executive who is a role model for his colleagues and who upholds the highest standards of integrity.
Published on: 24 February 2004
Last updated: 24 February 2004

Appointment of Chief Executive of the Ministry of Research, Science and Technology

Media statement from the State Services Commissioner, 17 February 2004. 'The State Services Commissioner, Michael Wintringham, announced today the appointment of Dr Helen Anderson as Chief Executive, Ministry of Research, Science and Technology...' The State Services Commissioner, Michael Wintringham, announced today the appointment of Dr Helen Anderson as Chief Executive, Ministry of Research, Science and Technology.
Published on: 17 February 2004
Last updated: 17 February 2004

Release of Auditor General's Report into the Commission's Maori Capability

Media statement from the State Services Commissioner, Michael Wintringham, 30 January 2004. 'Commenting on today's release of the Office of the Auditor General's report, the State Services Commissioner, Michael Wintringham, said he was pleased with the progress made by the Commission in recognising and addressing issues for Maori...'The Auditor General's report
Published on: 30 January 2004
Last updated: 30 January 2004

Review of the Operation of the Protected Disclosures Act 2000

Report to the Minister of State Services, tabled in Parliament on 16 December, 2003.
Published on: 22 December 2003
Last updated: 22 December 2003

Human Resource Capability Survey of Public Service Departments as at 30 June 2003 (workforce profile)

This report presents staffing information (as at 30 June 2003) provided to the State Services Commission by Public Service departments. The information comes from the Human Resource Capability (HRC) survey, which gathers anonymous unit record data on all staff in Public Service departments. The report includes a wide range of information relevant to Human Resource management and Equal Employment Opportunities.
Published on: 16 December 2003
Last updated: 16 December 2003

Appointment of Chief Executives for the Ministry of Transport and the Ministry of Women's Affairs

Media statement from the State Services Commissioner, 16 December 2003. 'The State Services Commissioner, Michael Wintringham, announced today the appointment of Robin Dunlop as Chief Executive of the Ministry of Transport and Secretary for Transport and Shenagh Gleisner as Chief Executive, Ministry of Women’s Affairs...'
Published on: 16 December 2003
Last updated: 16 December 2003

Transport Sector Review: Questions and Answers

Published 10 December 2003.
Published on: 10 December 2003
Last updated: 10 December 2003

Government transport sector to be reviewed

Media statement from Hon Trevor Mallard, Minister of State Services, and Hon Paul Swain, Minister of Transport. 10 December 2003. The government is to review its agencies in the transport sector, State Services Minister Trevor Mallard and Transport Minister Paul Swain announced today. The ministers said the review would explore opportunities to improve performance in the sector.
Published on: 10 December 2003
Last updated: 10 December 2003

Government Transport Sector Review - Cabinet Paper and Terms of Reference

Published 10 December 2003. Office of the Minister of State Services Office of the Minister of Transport Cabinet Policy Committee
Published on: 10 December 2003
Last updated: 10 December 2003

Acting Chief Executive Appointed to Department of Child, Youth and Family Services

Media statement from the State Services Commissioner, 5 December 2003. 'The State Services Commissioner, Michael Wintringham, announced today that he has appointed Dr Russ Ballard to be the Acting Chief Executive of the Department of Child, Youth and Family Services until a permanent chief executive is appointed...'
Published on: 5 December 2003
Last updated: 5 December 2003

Release of CAA Review Report

Media statement from the State Services Commissioner, 4 December 2003. 'The State Services Commissioner, Michael Wintringham, today commented on the release of his review report into the Civil Aviation Authority (CAA)...' The State Services Commissioner, Michael Wintringham, today commented on the release of his review report into the Civil Aviation Authority (CAA).
Published on: 4 December 2003
Last updated: 4 December 2003

Report for State Services Commissioner on Civil Aviation Authority Policies Procedures and Practices Relating to Conflicts of Interest and Conduct of Special Purpose Inspections and Investigations

Report to the State Services Commissioner by Douglas White QC, November 2003. For printing/downloading use the pdf versions published in the 'Related Files' section - on the lower left of this screen.
Published on: 4 December 2003
Last updated: 4 December 2003

Learning from Evaluative Activity - Enhancing Performance through Outcome-focussed Management

How, when and where to use evaluative products to improve management decisions. November 2003, Managing for Outcomes Steering Group.
Published on: 20 November 2003
Last updated: 20 November 2003

Choices - The New Zealand Public Service: A Good Place to Work

The State Services Commission has recently published "Choices: the New Zealand Public Service: a good place to work" to assist potential recruits to the Public Service, early - mid career public servants and their managers to understand the opportunities for career development in the Public Service.
Published on: 18 November 2003
Last updated: 19 November 2003

Terms of Reference for Department of Corrections Inquiry

Media statement from the State Services Commissioner, 7 November 2003. 'The State Services Commissioner, Michael Wintringham, today released the Terms of Reference for his inquiry into the Department of Correction’s handling of the Canterbury Emergency Response Unit...' The State Services Commissioner, Michael Wintringham, today released the Terms of Reference for his inquiry into the Department of Correction's handling of the Canterbury Emergency Response Unit.
Published on: 7 November 2003
Last updated: 7 November 2003

Resignation of Chief Executive of CYFS

Media statement from the State Services Commissioner. 'The State Services Commissioner, Michael Wintringham, announced today that Jackie Pivac, Chief Executive of the Department of Child, Youth and Family Services, has resigned... Issued 3 November 2003. The State Services Commissioner, Michael Wintringham, announced today that Jackie Pivac, Chief Executive of the Department of Child, Youth and Family Services, has resigned.
Published on: 3 November 2003
Last updated: 3 November 2003

Swain asks State Services Commission to undertake inquiry into handling of Emergency Response Unit

Media statement from Hon Paul Swain, Minister of Corrections. 'The Corrections Minister Paul Swain has asked the State Services Commissioner to undertake an inquiry into the Department of Corrections' handling of the Emergency Response Unit in Canterbury...' Issued 3 November 2003. The Corrections Minister Paul Swain has asked the State Services Commissioner to undertake an inquiry into the Department of Corrections' handling of the Emergency Response Unit in Canterbury.
Published on: 3 November 2003
Last updated: 3 November 2003

Release of Review Report on Te Puni Kokiri

Media statement from the State Services Commissioner, 15 October 2003. 'The State Services Commissioner, Michael Wintringham, today released the review report on Te Puni Kokiri and its handling of various matters concerning Te Mangai Paho...' The State Services Commissioner, Michael Wintringham, today released the review report on Te Puni Kokiri and its handling of various matters concerning Te Mangai Paho.
Published on: 15 October 2003
Last updated: 15 October 2003

Ria McBride Management Award Recognises Outstanding Women Public Servants

Media statement from the State Services Commissioner, 15 October 2003. 'The State Services Commissioner, Michael Wintringham, in conjunction with the New Horizons for Women Trust, today announced that Leanne Gibson, IT Customer Services Manager at the Ministry of Social Development, is the winner of the Ria McBride Management Award...'
Published on: 15 October 2003
Last updated: 15 October 2003

Information Technology Requirements for New Zealand Police and the Related Justice Sector Agencies

Report of the Project Team. State Services Commission, December 1999. This Report is published here in pdf (adobe acrobat).
Published on: 15 December 1999
Last updated: 15 October 2003

Ministers comment on Te Puni Kokiri report

Media statement from the Ministers of State Services and Maori Affairs. State Services Minister Trevor Mallard and Maori Affairs Minister Parekura Horomia today welcomed the release of the State Services Commissioner's report into Te Puni Kokiri concerning events involving Te Mangai Paho (the Maori broadcasting funding agency).
Published on: 15 October 2003
Last updated: 15 October 2003

Report of the Review of Te Puni Kokiri

Te Puni Kokiri Review Report to the State Services Commissioner. October 2003, State Services Commission, ISBN 0-478-24443-6. To download or print this Report, use the pdf version (above).Media statements: Ministers of State Services and Maori Affairs, State Services Commissioner.
Published on: 15 October 2003
Last updated: 15 October 2003

State Services Commissioner's annual report on the State services (2003)

From the Annual Report of the State Services Commission for the year ending 30 June 2003. In 1933 the Public Service Commissioner, Paul Verschaffelt, visited Western Samoa, the Cook Islands and Niue. Andrew Thomson, a former Stipendiary Magistrate and long serving Assistant Commissioner filled in, as Deputy Commissioner, during Verschaffelt's absence. Following this experience he wrote to Verschaffelt on 9 August 1933:
Published on: 14 October 2003
Last updated: 14 October 2003

Annual Report of the State Services Commission for the year ended 30 June 2003, including the annual report of the State Services Commissioner

Published 14 October 2003, ISSN 0545-7513. The Report is also published here as a PDF file (see above) for printing or downloading. Alternatively, the full Report can be printed/downloaded in three separate PDF files - Parts One, Two and Three, located in the 'Related files' section at the lower left of this page.
Published on: 14 October 2003
Last updated: 14 October 2003

Whither Accountability?

Published on: 30 September 2003
Last updated: 30 September 2003

Update on Director, E-government Unit recruitment

Media statement from the State Services Commissioner, 29 September 2003. 'The State Services Commissioner, Michael Wintringham, announced today that he has decided to re-specify and re-advertise the position of Director, E-government Unit...' The State Services Commissioner, Michael Wintringham, announced today that he has decided to re-specify and re-advertise the position of Director, E-government Unit.
Published on: 29 September 2003
Last updated: 29 September 2003

Political Neutrality: Fact Sheet 3 - The Relationship Between the Public Service and Ministers [archived]

This document is now archived. For Political Neutrality Guidance see: http://www.ssc.govt.nz/political-neutrality-guidance.
Published on: 25 September 2003
Last updated: 25 September 2003

The Policy Advice Initiative: Opportunities for Management

State Services Commission, 1992, reprinted 1995. ISBN 0-477-05576-1.    
Published on: 17 June 1995
Last updated: 17 September 2003

Managing for Outcomes: Guidance for Departments (2003)

Prepared by the Steering Group Managing for Outcomes Roll-out 2004-2005. Issued September 2003.
Published on: 15 September 2003
Last updated: 15 September 2003

Doing the Right Things and Doing Them Right - Improving Evaluative Activity in the New Zealand State Sector

Published by the State Services Commission in conjunction with the Treasury, September 2003. ISBN 0-478-24438-X.
Published on: 12 September 2003
Last updated: 12 September 2003

Comment on 'Corngate' and other associated issues

Media statement from the State Services Commissioner, 3 September 2003. "New Zealand's Public Service is founded on the principle of political neutrality - that public servants should serve the government of the day professionally and impartially, and do nothing that will limit their ability to serve, with equal professionalism, future governments of a different political persuasion," the State Services Commissioner, Michael Wintringham, said today...
Published on: 4 September 2003
Last updated: 4 September 2003

Commissioner's comment on Department of Labour's report

Media statement from the State Services Commissioner, 3 September 2003. 'The State Services Commissioner, Michael Wintringham, today commented on the Department of Labour’s report into the management of information relating to Mr Ahmed Zaoui...'(See report on Department of Labour website)
Published on: 3 September 2003
Last updated: 3 September 2003

Post-NPM Themes in Public Sector Governance

Working Paper 17. Author Gambhir Bhatta.  This paper looks at three particular phenomena in evidence in the post-New Public Management (NPM) public sector environment, and seeks to find a convergence point among them that might give cues as to the future directions in public sector governance.
Published on: 3 September 2003 (All day)
Last updated: 3 September 2003

Appointment of Chief Executive of Ministry of Justice

Media statement from the State Services Commissioner, 12 August 2003. The State Services Commissioner, Michael Wintringham, today announced the appointment of Belinda Clark to the position of Chief Executive of the Ministry of Justice and Secretary for Justice... The State Services Commissioner, Michael Wintringham, today announced the appointment of Belinda Clark to the position of Chief Executive of the Ministry of Justice and Secretary for Justice.
Published on: 12 August 2003
Last updated: 12 August 2003

Capability Reviews of the Ministry of Youth Affairs and the Ministry of Women's Affairs

Presented to the Cabinet Policy Committee on 6 August 2003. Published State Services Commission website 12 August 2003.This paper relates to decisions announced by the Government on 12 August 2003. Office of the Minister of State Services
Published on: 12 August 2003
Last updated: 12 August 2003

Leadership Update: Issue Five

Issued 6 August 2003. This is the last issue of Leadership Update for now. The Executive Leadership Programme is now up and running and the Leadership Development Centre has taken over communications associated with the ELP. Website: http://www.ldc.govt.nz.
Published on: 6 August 2003
Last updated: 6 August 2003

Review of the Centre: State Sector Human Resources Framework

Presented to Cabinet on 12 May 2003. Published State Services Commission website 16 July 2003. Office of the Minister of State Services Chair Cabinet Committee on Government Expenditure and Administration REVIEW OF THE CENTRE: STATE SECTOR HUMAN RESOURCES FRAMEWORK The Purpose of this Paper 1 This paper seeks agreement to:
Published on: 16 July 2003
Last updated: 16 July 2003

EEO Progress in the Public Service 2003 Report - with special focus on Maori

State Services Commission, June 2003. ISBN 0-478-24428-2. Crown copyright.
Published on: 15 July 2003
Last updated: 15 July 2003

Creating a Positive Work Environment - Respect and Safety in the Public Service Workplace [archived]

Archived: This document has been archived as the content is no longer current.
Published on: 15 July 2003
Last updated: 15 July 2003

Getting Better Results - Progress Report May 2003

Taken from the May monthly report from the State Services Commission to the Minister of State Services on 11 June 2003. Published State Services Commission website 4 July 2003. Introduction 1 This is the fifth full monthly progress report under the new reporting regime agreed by you on 22 October 2002.
Published on: 4 July 2003
Last updated: 4 July 2003

New Leadership Programme for the Public Service

Media statement from the State Services Commissioner, 3 July 2003. A new leadership programme, aimed at developing and keeping talented senior people in the Public Service, was launched at Parliament tonight. The State Services Commissioner, Michael Wintringham, said the Executive Leadership Programme, to be delivered by the new Leadership Development Centre, is aimed at building a group of managers of the required quality and diversity to meet the future needs of the Public Service...
Published on: 4 July 2003
Last updated: 4 July 2003

Leadership Update: Issue Four

An update on the Executive Leadership Programme. Issued 30 June 2003. What's the difference between the Leadership Development Centre and the Management Development Centre? The Leadership Development Centre has evolved from the best of the Management Development Centre. The staff and many of the services that were rated highly will continue on in the Leadership Development Centre and will be expanded.
Published on: 2 July 2003
Last updated: 2 July 2003

Terms of Reference for Review of Civil Aviation Authority

Media statement from the State Services Commssioner, 27 June 2003. The State Services Commissioner, Michael Wintringham, today released the Terms of Reference for his review of the Civil Aviation Authority... The State Services Commissioner, Michael Wintringham, today released the Terms of Reference for his review of the Civil Aviation Authority. Mr Wintringham has appointed Douglas White QC to undertake the review on his behalf, and to report to him.
Published on: 27 June 2003
Last updated: 27 June 2003

Terms of Reference for Review of Te Puni Kokiri

The State Services Commissioner has released the Terms of Reference for his review of Te Puni Kokiri, 25 June 2003. Introduction There have been recent questions asked about the quality of Te Puni Kokiri's monitoring of Crown Entities, provision of Ministerial services, and general capability, particularly relating to public questions involving Te Mangai Paho.
Published on: 26 June 2003
Last updated: 26 June 2003

Acting Chief Executive for the Ministry of Research, Science and Technology

Media statement from the State Services Commissioner, 20 June 2003. The State Services Commissioner, Michael Wintringham, announced today that he has asked Dr Helen Anderson to be Acting Chief Executive for the Ministry of Research, Science and Technology until such time as a permanent chief executive is appointed...
Published on: 20 June 2003
Last updated: 24 June 2003

Walking the Line: Managing Conflicts of Interest - resource kit

Published on: 22 June 2003
Last updated: 22 June 2003

Leadership Update: Issue Three

An update on the Executive Leadership Programme. Issued 20 June 2003. The Executive Leadership Programme At the heart of the new senior leadership management and development strategy is the Executive Leadership Programme (ELP), to be delivered through the Leadership Development Centre (LDC).
Published on: 20 June 2003
Last updated: 20 June 2003

Appointment of Chief Executive of Land Information New Zealand and Chief Executive of the Department of Labour

Media statement from the State Services Commissioner, 17 June 2003. The State Services Commissioner, Michael Wintringham, announced today the appointment of Brendan Boyle as Chief Executive of Land Information New Zealand, and James Buwalda as Chief Executive of the Department of Labour and Secretary of Labour...
Published on: 17 June 2003
Last updated: 17 June 2003

Leadership Update: Issue Two

An update on the Executive Leadership Programme. Issued 11 June 2003.  
Published on: 11 June 2003
Last updated: 12 June 2003

Public Service Innovation Project

Published on: 4 June 2003
Last updated: 4 June 2003

Funding to strengthen the state sector

Media statement from the Minister of State Services, Hon Trevor Mallard, 15 May 2003. The government is committing $9.825 million over the next four years towards improving the calibre of senior management in the state sector, State Services Minister Trevor Mallard announced today. "Boosting people development is one of the highest priorities for the state sector in general, and the public service in particular," Trevor Mallard said.
Published on: 15 May 2003
Last updated: 30 May 2003

Review of the Protected Disclosures Act 2000

Terms of reference and information regarding submissions. The Minister of State Services is carrying out a review of the Protected Disclosures Act 2000. The terms of reference are set out below. The Minister has appointed Mary Scholtens QC to prepare a report on his behalf, which he will table in the House of Representatives before the end of 2003. Ms Scholtens seeks submissions on:
Published on: 30 May 2003
Last updated: 30 May 2003

Leadership Update: Issue One

An update on the Executive Leadership Programme. Issued 29 May 2003.  
Published on: 30 May 2003
Last updated: 30 May 2003

Getting Better Results - Progress Report March 2003

This report summarises progress on the Review of the Centre initiatives but also gives an overview of other public management initiatives, in particular, managing for outcomes, and ethics, values and standards. Taken from the March Monthly Report from the State Services Commission to the Minister of State Services on 7 April 2003.Published State Services Commission website 16 May 2003. Future monthly reports will be published on this website.
Published on: 16 May 2003
Last updated: 19 May 2003

Progress on and Issues with Current Public Management Initiatives, January - March 2003

Introduction 1 This report summarises progress on the "bigger picture", and emerging issues and future possibilities, with respect to current public management initiatives - Review of the Centre, E-Government, Managing for Outcomes, and Ethics, Values and Standards.
Published on: 16 May 2003 (All day)
Last updated: 16 May 2003

State Services Commission Statement of Intent 2003

State Services Commission, ISSN 1175-5598.
Published on: 5 May 2003
Last updated: 15 May 2003

E-government - a vision for New Zealanders

"New Zealanders will be able to gain access to government information and services, and participate in our democracy, using the Internet, telephones and other technologies as they emerge."
Published on: 31 May 2000
Last updated: 9 April 2003

Appointment of Secretary to the Treasury

Media statement from the State Services Commissioner, 8 April 2003. 'The State Services Commissioner, Michael Wintringham, today announced the appointment of John Whitehead as Secretary to the Treasury and Chief Executive. Mr Whitehead is currently the acting Secretary to the Treasury...'
Published on: 8 April 2003
Last updated: 8 April 2003

Circuit breakers to enter new phase

Media statement from Hon Trevor Mallard, Minister of State Services, Wednesday 2 April 2003. 'State Services Minister Trevor Mallard announced today that the circuit-breaker team pilots will enter a new phase after a progress report showed positive results from their work in combating intractable problems...'
Published on: 2 April 2003
Last updated: 2 April 2003

Progress Report on Integrated Service Delivery Programme

Joint State Services Commission/Ministry of Social Development report to the Minister of State Services, and Minister of Social Services and Employment. Released by the Minister of State Services, 2 April 2003. (Media statement from the Minister)
Published on: 2 April 2003
Last updated: 2 April 2003

Resignation of Chief Executive of Ministry of Women's Affairs

Media statement from the State Services Commissioner, 21 March 2003. The State Services Commissioner, Michael Wintringham, today announced the Chief Executive of the Ministry of Women’s Affairs, Judy Lawrence, has resigned in order to take up the position of Director of the Climate Change Office in the Ministry for the Environment...
Published on: 21 March 2003
Last updated: 21 March 2003

Acting Chief Executive for Department for Courts

Media statement from the State Services Commissioner, 13 March 2003. The State Services Commissioner, Michael Wintringham, announced today that he has asked the Secretary for Justice, Belinda Clark, to act as Chief Executive of the Department for Courts. Ms Clark will take up the acting role on 19 March 2003... The State Services Commissioner, Michael Wintringham, announced today that he has asked the Secretary for Justice, Belinda Clark, to act as Chief Executive of the Department for Courts.
Published on: 13 March 2003
Last updated: 13 March 2003

Review of Centre: One Year On - media statement

The establishment of 'circuit breaker' multi-agency teams to attack intractable problems such as truancy marks one development in the Government's review of the state sector, one year on from the release of the report Review of the Centre, State Services Minister Trevor Mallard said today. "The teams are trialling a different work approach as a way of getting action on some long-standing and often complex problem areas," Trevor Mallard said.
Published on: 9 December 2002 (All day)
Last updated: 9 December 2002

Current Problems in Public Management

9 October 2002 Minister of State Services Current problems in public management 1 The development of the public management system over the last two decades could be caricatured as:
Published on: 9 December 2002 (All day)
Last updated: 9 December 2002

The Review of the Centre One Year On - Getting Better Results for Citizens, Ministers and Staff

  A summary of progress on the Review of the Centre (see http://www.ssc.govt.nz/roc ) and related initiatives in the year to December 2002 , where the Review fits into the bigger picture, and next steps. Includes a report from the Change Implementation Advisory Group, and comments from the Public Service Association.
Published on: 9 December 2002 (All day)
Last updated: 9 December 2002

Portal Proves Popular

Media statement, 29 November 2002. In its first two weeks of operation the new government web portal: http://www.govt.nz - has proved a popular Internet destination for national and international visitors...
Published on: 29 November 2002
Last updated: 29 November 2002

Comment on payments to union members

Media statement from the State Services Commissioner, 27 November 2002. The State Services Commissioner, Michael Wintringham said today that he supported the decisions of some chief executives to include a lump sum payment in their Public Service collective agreements in order to recognise the value to the department of a constructive relationship with a specific union...
Published on: 27 November 2002
Last updated: 27 November 2002

Minister Maharey e-launches new internet work site

Media statement from Social Services and Employment Minister Steve Maharey, 25 November 2002. In today's fiercely competitive world gaining attention for your product isn't always easy. But Social Services and Employment Minister Steve Maharey reckons he's found the answer to grab audience attention when launching a new government internet site on work - get your alter "e"-go to "e"-launch it for you.
Published on: 26 November 2002
Last updated: 26 November 2002

Foundation Dean appointment

Media statement, 19 November 2002. The State Services Commissioner, Michael Wintringham, said today that Professor Allan Fels will be an outstanding appointment as the Foundation Dean of the Australia and New Zealand School of Government... The State Services Commissioner, Michael Wintringham, said today that Professor Allan Fels will be an outstanding appointment as the Foundation Dean of the Australia and New Zealand School of Government.
Published on: 19 November 2002
Last updated: 19 November 2002

Release of Terms of Reference for Fisheries Management Inquiry

Media statement, 18 November 2002. The State Services Commissioner, Michael Wintringham, today released his Terms of Reference for the Fisheries Inquiry. The inquiry will address the allegations made regarding fisheries management, particularly in relation to the Scampi fishery...
Published on: 18 November 2002
Last updated: 18 November 2002

State Services Commission Yearly Employment Survey of Public Service Departments and Selected State Sector Organisations as at 30 June 1999 - Report to Respondents

This paper reports information collected on an aggregate basis from all Public Service departments and other selected State sector organisations as at 30 June 1999. Published by the State Services Commission, Crown copyright.
Published on: 15 November 1999
Last updated: 15 November 2002

Portal Packs a Punch

The new government web portal - govt.nz - is an outstanding technical and collaborative achievement, says Brendan Boyle, Director of the State Services Commission's E-government Unit... (Statement here from the Prime Minister and the Minister of State Services.)
Published on: 14 November 2002
Last updated: 14 November 2002

Chief executive appointment - Ministry of Housing

Media statement, 13 November 2002. The State Services Commissioner, Michael Wintringham, announced today the appointment of Katrina Bach as Chief Executive of the Ministry of Housing. Ms Bach is presently a Deputy Secretary at the Ministry of Economic Development with responsibility for corporate services...
Published on: 13 November 2002
Last updated: 13 November 2002

New Zealand Launch of Disability Mentoring Day

Media statement 12 November 2002. The State Services Commissioner, Michael Wintringham, today officially opened New Zealand's first Disability Mentoring Day. Disability Mentoring Day is a new initiative for the Commission's Mainstream Supported Employment Programme. The day brings together more than 30 students and public servants who share the experience of disability...
Published on: 12 November 2002
Last updated: 12 November 2002

Helen Cull, QC, Appointed to Lead the State Services Commissioner's Inquiry on Fisheries Management

The State Services Commissioner, Michael Wintringham, today announced that he has appointed Ms Helen Cull, a Wellington-based Queen's Counsel, to lead his inquiry into matters relating to Fisheries management. This inquiry will address the allegations made regarding fisheries management, particularly in relation to the Scampi fishery...
Published on: 11 November 2002
Last updated: 11 November 2002

Employment Survey Shows Stable and Strong Public Service

Media release from Hon Trevor Mallard, Minister for State Services, 11 November 2002. The Minster for State Services, Trevor Mallard, today released the results of the State Services Commission's latest survey on employment in the Public Service...
Published on: 11 November 2002
Last updated: 11 November 2002

Announcement of Review on Fisheries Management

Media statement, 4 November 2002. The State Services Commissioner, Michael Wintringham, today announced the commissioning of an independent investigation into matters relating to Fisheries management... The State Services Commissioner, Michael Wintringham, today announced the commissioning of an independent investigation into matters relating to Fisheries management.
Published on: 4 November 2002
Last updated: 4 November 2002

Guidance on acceptance of gifts, benefits and gratuities

CE2002/00723 October 2002 To All Chief Executives GIFTS, BENEFITS AND GRATUITIES Recently my staff have received a number of calls asking whether public servants may accept personal gifts and benefits in the course of their employment. As this is an important matter, and these enquiries suggest some inconsistencies in practice, I want to reinforce the minimum standards I expect from departments and public servants.
Published on: 23 October 2002 (All day)
Last updated: 23 October 2002

State Services Commissioner's annual report on the State services (2002)

From the Annual Report of the State Services Commission for the year ending 30 June 2002. There were two events in 2001/02 that had a major impact on my role as State Services Commissioner. The Review of the Centre was the first major stocktake of New Zealand's public management system since 1996, and the decision to hold a general election some months earlier than widely anticipated brought its own pressures on the State sector.
Published on: 16 October 2002
Last updated: 16 October 2002

Annual Report of the State Services Commission for the year ended 30 June 2002, including the annual report of the State Services Commissioner

Published 16 October 2002, ISBN 47824425-8. The Report is also published here as a PDF file for printing or downloading. Note that the PDF version is a large file (3.1 MB) and may take some time to download. As an alternative, the full Report can be printed/downloaded in three separate PDF files - Parts One, Two and Three located in the 'Related files' section on this page.
Published on: 16 October 2002
Last updated: 16 October 2002

The State Sector Ethos - Official Information Act 1982, Privacy Act 1993, Protected Disclosures Act 2000 and Associated Matters

State Sector Standards Board report to the Minister of State Services, 15 April 2002.
Published on: 11 October 2002
Last updated: 11 October 2002

Education in New Zealand

State Sector Standards Board Report to the Minister of State Services, 15 April 2002.
Published on: 11 October 2002
Last updated: 11 October 2002

Transmittal letter - three reports from the State Sector Standards Board, 15 April 2002

Covering letter to three reports to the Minister of State Services, 15 April 2002. STATE SECTOR STANDARDS BOARD 15 April 2002 Hon. Trevor Mallard Minister of State Services Dear Minister, State Sector Standards Board Reports on: (a) Education (b) Parliament and the State Sector
Published on: 11 October 2002
Last updated: 11 October 2002

The Ethos of the State Sector Report, as at 30 June 2002

State Sector Standards Board report to the Minister of State Services, 30 June 2002.
Published on: 11 October 2002
Last updated: 11 October 2002

Parliament and the State Sector

State Sector Standards Board report to the Minister of State Services, 15 April 2002.
Published on: 11 October 2002
Last updated: 11 October 2002

Appointment of Chief Executive of National Library of New Zealand and National Librarian

Media statement, 9 October 2002. The State Services Commissioner, Michael Wintringham, announced today the appointment of Penny Carnaby as Chief Executive of National Library of New Zealand and National Librarian... The State Services Commissioner, Michael Wintringham, announced today the appointment of Penny Carnaby as Chief Executive of National Library of New Zealand and National Librarian.
Published on: 9 October 2002
Last updated: 9 October 2002

Speech by State Services Commissioner to PSSM Conference 2002

'Facing the Future' was the theme of the Public Service Senior Management Conference for 2002 - held on 24 September 2002 at Te Papa Tongarewa, Museum of New Zealand in Wellington. Papers from this and previous conferences are made available online by the State Services Commission.
Published on: 24 September 2002
Last updated: 1 October 2002

Release of Official Information: Guidelines for Co-ordination

State Services Commission, October 2000. These guidelines provide chief executives with guidance in making decisions on whether and when it is appropriate to consult with other departments or Ministers of the Crown.
Published on: 26 September 2002
Last updated: 26 September 2002

Management of Leased Executives -Guidelines

State Services Commission, November 2001.
Published on: 6 November 2001
Last updated: 6 September 2002

Crown Entity Reform - papers

State Services Commission, 25 August 2000. Three papers: 'Crown Entity Reform: Overview'; 'Crown Entity Reform: Governance'; 'Crown Entity Reform: Assignment of Crown Entities to Classes'. In August 2000 the State Services Commission published three papers: Crown Entity Reform: Overview Crown Entity Reform: Governance Crown Entity Reform: Assignment of Crown Entities to Classes
Published on: 25 August 2000
Last updated: 5 September 2002

Briefing for the Minister of State Services 2002

State Services Commission, July 2002.
Published on: 4 September 2002
Last updated: 4 September 2002

New Zealand public servants amongst the most honest in the world

Media statement, 29 August 2002. New Zealand public servants have been confirmed as amongst the most honest in the world, the State Services Commissioner, Michael Wintringham, said today... New Zealand public servants have been confirmed as amongst the most honest in the world, the State Services Commissioner, Michael Wintringham, said today.
Published on: 29 August 2002
Last updated: 29 August 2002

Public Service survey provides insight into career development

Media statement from Hon Trevor Mallard, the Minister of State Services, 29 April 2002.  State Services Minister Trevor Mallard today welcomed the release of the State Services Commission's ground-breaking survey of career progression in the Public Service, the Career Progression and Development Survey, 2000.
Published on: 29 April 2002
Last updated: 23 August 2002

Speech by State Services Commissioner to PSSM Conference 2001

The Public Service Senior Management Conference for 2001 was held on 18 October 2001 at Te Papa Tongarewa, Museum of New Zealand in Wellington. Papers from this and previous conferences are made available online by the State Services Commission.
Published on: 18 October 2001
Last updated: 21 August 2002

Speech by State Services Commissioner to Wellington Chamber of Commerce, 21 June 2000

  Introduction The State sector in New Zealand is at something of a turning point. It is a turning point that is less well-defined than the choices we faced in the 1980s - when the question was how we made the State sector more efficient. Nonetheless - over the next five years - the State sector faces some major choices.
Published on: 21 June 2000
Last updated: 21 August 2002

Career Progression and Development Survey 2000 - Results for Public Service departments

The Career Progression and Development Survey was conducted by the New Zealand State Services Commission in late 2000. It explored public servants' perceptions of the Public Service work environment and their career progression opportunities. The survey also offered the opportunity to investigate longstanding concerns of the State Services Commissioner about the number and diversity of candidates putting themselves forward for Public Service chief executive positions.
Published on: 29 April 2002
Last updated: 12 August 2002

Personal Information Protection and Public Confidence

State Services Commission, December 1998, ISBN 0-478-08950-3. Report by the State Services Commissioner on the confidentiality and security of citizens' personal information held by Inland Revenue Department (IRD) and the Department of Work and Income (Work and Income NZ / WINZ).
Published on: 22 December 1998
Last updated: 2 August 2002

EEO Progress in the Public Service as at 30 June 2001

State Services Commission, April 2002. ISBN 0-478-24417-7, Crown copyright. This report summarises progress in the development and implementation of EEO across the Public Service, as at 30 June 2001. It is the eleventh report in a series begun in 1991. Previous reports are published here, in the Related Files section on the left of this screen.
Published on: 1 April 2002
Last updated: 1 August 2002

Public Service Chief Executive Remuneration - report of the State Services Commissioner 30 June 1998

This is the first remuneration report. It was published as part of the Annual Report of the State Services Commission.
Published on: 22 October 1998
Last updated: 29 July 2002

Public Service Chief Executive Remuneration - report of the State Services Commissioner 30 June 1999

This report is published annually as part of the Annual Report of the State Services Commission. It was first published in the annual report of 1998.
Published on: 18 October 1999
Last updated: 29 July 2002

Public Service Chief Executive Remuneration - report of the State Services Commissioner 30 June 2000

This report is published annually as part of the Annual Report of the State Services Commission. It was first published in the annual report of 1998.
Published on: 30 September 2000
Last updated: 29 July 2002

Retirement Savings Schemes for Government Employees: A Brief Preliminary Review of Some Key Issues

Working Paper No 14. Author Michael Hyndman. In light of current thinking on retirement savings for State sector employees, this paper looks at the key issues that such an approach would be likely to raise for the government as employer...
Published on: 24 July 2002 (All day)
Last updated: 24 July 2002

Current Practices on Competencies in Public Service Departments in New Zealand: Feedback Report to Departments

  Occasional Paper No 25.
Published on: 24 July 2002 (All day)
Last updated: 24 July 2002

The Gender Pay Gap in the New Zealand Public Service

  Working Paper No 15. Author, Michelle Gosse. State Services Commission, July 2002. This paper examines the issue of gender pay gap in the New Zealand Public Service. Using data obtained from the Human Resources Capability Survey, the paper concludes that while on average, male employees earn more than female employees in the Public Service, since the 1970s the gender pay gap has been decreasing.
Published on: 23 July 2002
Last updated: 23 July 2002

Statement of Government Expectations of the State Sector and Commitment by the Government to the State Sector [archived]

In 2000, the Government stated that it wanted to assure an ethical, public serving State sector, and would provide leadership towards this end by setting out its expectations in a clear and concise statement of values. The following reciprocal Statement of Expectations and Commitment was drafted by the State Sector Standards Board (see first Report from the Board) and issued by Ministers in March 2001.
Published on: 10 March 2001
Last updated: 23 July 2002

The Ethos of the State Sector Report, as at 29 June 2001.

State Sector Standards Board report to the Minister of State Services.
Published on: 16 August 2001
Last updated: 23 July 2002

State Services Commissioner's annual report on the State services (2000)

From the Annual Report of the State Services Commission for the year ending 30 June 2000. Introduction "Mr Telea, what has happened here is a direct attack on the integrity of the Immigration Service and by extension on our system of government." - Judge Unwin, when sentencing a former immigration officer to two-and-a-half years in prison on 17 bribery charges, Auckland District Court, 21 July 2000.
Published on: 30 October 2000
Last updated: 23 July 2002

State Sector Standards Board - first report to the Minister of State Services

Report to the Minister of State Services on a Draft Statement of Government Expectations of the State Sector, 9 January 2001. LETTER OF TRANSMITTAL - STATE SECTOR STANDARDS BOARD FIRST REPORT: 9 January 2001 Hon. Trevor Mallard Minister for State Services Dear Minister,
Published on: 10 March 2001
Last updated: 23 July 2002

State Services Commissioner's annual report on the State services (1998)

From the Annual Report of the State Services Commission for the year ending 30 June 1998.
Published on: 22 October 1998
Last updated: 22 July 2002

State Services Commissioner's annual report on the State services (2001)

From the Annual Report of the State Services Commission for the year ending 30 June 2001.
Published on: 9 October 2001
Last updated: 22 July 2002

State Services Commissioner's annual report on the State services (1999)

From the Annual Report of the State Services Commission for the year ending 30 June 1999.
Published on: 18 October 1999
Last updated: 22 July 2002

Public Service Chief Executive Remuneration - report of the State Services Commissioner 30 June 2001

This report is published annually as part of the Annual Report of the State Services Commission. It was first published in the annual report of 1998.
Published on: 9 October 2001
Last updated: 21 July 2002

State Services Commission Statement of Intent 2001, incorporating the Departmental Forecast Report

ISSN 1175-5598. Part One of this publication comprises the State Services Commission's Statement of Intent 2001. Part Two is the State Services Commission's Departmental Forecast Report for the year beginning 1 July 2001.
Published on: 31 May 2001
Last updated: 20 July 2002

Departmental Forecast Reports 1998, 1999, 2000

Statements of Intent (SOIs) are progressively replacing Departmental Forecast Reports (DFRs). In 2001 the Commission published a combined SOI/DFR, and in 2002 a Statement of Intent.
Published on: 31 May 2000
Last updated: 20 July 2002

Review of the Performance of the Defence Force in Relation to Expected Standards of Behaviour, and in Particular the Leaking and Inappropriate Use of Information by Defence Force Personnel

Report to the State Services Commissioner by Douglas White QC and Graham Ansell. 20 December 2001. A pdf document containing the appendices to the Report, (including the terms of reference for the review, and other background material) is published above.
Published on: 22 December 2001
Last updated: 16 July 2002

Use of Air Points

Statement to the Evening Post by the State Services Commissioner, 26 March 2001. Thank you for your questions on air points. I would prefer to respond to you in writing. It is critical that my comments are not misunderstood or misinterpreted.
Published on: 27 March 2001
Last updated: 15 July 2002

Strengthening Strategic Management: Summary of Fiscal Modelling Work

Occasional Paper No. 4. State Services Commission, October 1998, Crown copyright. Summarises results of fiscal model runs commissioned by the Minister of State Services, and discusses the next steps for the SSC's Strategic Management Project. The results confirm that governments will face substantial trade-offs between the provision of social services, and attempts to limit government expenditure, tax, and public debt.
Published on: 4 October 1998
Last updated: 10 July 2002

Medium-Term Fiscal Modelling: Update Report

Occasional Paper No.14. State Services Commission, August 1999, ISBN 0-478-08965-1, Crown copyright.
Published on: 14 August 1999
Last updated: 10 July 2002

Career Progression and Development Survey 2000: Results for the New Zealand Public Service

The Career Progression and Development Survey was conducted by the New Zealand State Services Commission in late 2000. It explored public servants' perceptions of the Public Service work environment and their career progression opportunities. The survey also offered the opportunity to investigate longstanding concerns of the State Services Commissioner about the number and diversity of candidates putting themselves forward for Public Service chief executive positions.
Published on: 29 April 2002
Last updated: 9 July 2002

Information technology projects: Performance of the New Zealand public sector in perspective

The Department of the Prime Minister and Cabinet commissioned research comparing public sector IT project management and results and the private sector.The research was done by the Simpl Group - an organisation involved in project management, management consulting and IT systems development and implementation- and the New Zealand Institute of Ecomonic Research.
Published on: 30 May 2000
Last updated: 8 July 2002

Walking the Talk: Making Values Real - resource kit

Walking the Talk: Making Values Real is a resource kit developed by the State Services Commission, designed to support structured discussion among public servants about values and how they apply these to everyday situations. September 2001.
Published on: 25 September 2001
Last updated: 7 July 2002

History of the Office of State Services Commissioner

Published on: 7 July 2002
Last updated: 7 July 2002

Guidelines for Managing and Monitoring Major IT Projects [archived]

State Services Commission and the Treasury, August 2001. ISBN 0-478-24405-3, Crown copyright. Note that these guidelines are now archived - superseded by the Guidance for Monitoring Major Projects and Programmes, published September 2011 which is available here.
Published on: 31 August 2001
Last updated: 6 July 2002

Essential Ingredients - Improving the Quality of Policy Advice

Occasional Paper No.9. State Services Commission, June 1999, ISBN 0-478-08960-0, Crown copyright. Prepared as part of the State Services Commission's "Improving the Quality of Policy Advice" project. It examines the quality of inputs to the policy advice process, including information and research, evaluation, consultation and coordination. The paper identifies key issues in each of these areas, together with possible solutions.
Published on: 20 June 1999
Last updated: 5 July 2002

Minds Over Matter - Human Resources Issues Affecting the Quality of Policy Advice

Occasional Paper No.8. State Services Commission, June 1999, ISBN 0-478-08959-7, Crown copyright. Prepared as part of the State Services Commission's "Improving the Quality of Policy Advice" project. Examines human resource issues affecting the quality of policy advice provided by the Public Service. Draws on information provided by policy managers in early 1995 and on surveys conducted by SSC. Outlines additional work being undertaken to address issues raised in the paper.
Published on: 15 June 1999
Last updated: 5 July 2002

Looping the Loop - Evaluating Outcomes and Other Risky Feats

Occasional Paper No.7. State Services Commission, June 1999, ISBN 0-478-08958-9, Crown copyright. Prepared as a part of the SSC's "Improving the Quality of Policy Advice" project, it examines the extent of outcome evaluation in the New Zealand Public Service.
Published on: 5 June 1999
Last updated: 5 July 2002

Improving Accountability: Setting the Scene

Occasional Paper No.10.Background information on the accountability system of the New Zealand Public Service. The paper presents the key "problem areas" of the accountability system, as identified through consultation with key stakeholders. They form the basis for the proposed "Integrated Performance System" (IPS), which is the subject of Occasional Paper No.11.
Published on: 5 August 1999
Last updated: 5 July 2002

Improving Accountability: Developing an Integrated Performance System

Occasional Paper No. 11. State Services Commission, August 1999, ISBN 0-478-08960-0, Crown copyright.
Published on: 6 August 1999
Last updated: 5 July 2002

Integrated Service Delivery

Occasional Paper No.12. State Services Commission, August 1999, ISBN 0-478-08963-5, Crown copyright. Discusses a method for making decisions when integrating service delivery. The SSC is testing the method in its advice on integrating service delivery.
Published on: 12 August 1999
Last updated: 5 July 2002

An Ethics Framework for the State Sector

Occasional Paper No.15. State Services Commission, August 1999, ISBN 0-478-08967-8, Crown copyright. A framework for ethics that clarifies the State Services Commission's role and responsibilities relative to chief executives of departments and other public sector organisations is discussed in this paper.
Published on: 15 August 1999
Last updated: 5 July 2002

Measuring Human Resource Capability in the Public Service

Occasional Paper No.13. State Services Commission, August 1999, ISBN 0-478-08964-3, Crown copyright. Defines organisation and human resource (HR) capability and discusses their importance to State sector capability. Reports on progress in developing key indicators for measuring HR capability.
Published on: 13 August 1999
Last updated: 5 July 2002

A Better Focus on Outcomes through SRA Networks

Occasional Paper No.3. State Services Commission, October 1998, Crown copyright. Summarises SSC's approach to improving strategic management in the Public Service, and responsiveness to key government priorities. Describes weaknesses in the present system, and proposes the creation of strategic result area networks to better focus on outcomes. Outlines the implications of networks, and how they will work in practice.
Published on: 3 October 1998
Last updated: 4 July 2002

The State Ten Years On from the Reforms

Occasional Paper No.6. State Services Commission, October 1998, Crown copyright. Essay prepared by Colin James as a guest contribution to the Commission's occasional papers series. Author provides an informed perspective on changes in the State sector during the past 10 years.
Published on: 6 October 1998
Last updated: 4 July 2002

Assessing Departments' Capability to Contribute to Strategic Priorities

Occasional Paper No. 16. State Services Commission, August 1999, ISBN 0-478-08968-6, Crown copyright. Identifies a framework with supporting criteria to assist with assessments of departments' capability to contribute to Strategic Priorities, and sets out the key findings from a pilot of the framework.
Published on: 16 August 1999
Last updated: 4 July 2002

Crown Entities: Roles of Ministers, Crown Entities and Departments

Occasional Paper No.18. State Services Commission, September 1999, ISBN 0-478-08971-6, Crown copyright.
Published on: 2 September 1999
Last updated: 4 July 2002

Crown Entities: An Overview of SSC Developmental Work

Occasional Paper No. 17. State Services Commission, September 1999, ISBN 0-478-08970-8, Crown copyright.
Published on: 1 September 1999
Last updated: 4 July 2002

Abstracts: Occasional Papers

Occasional Paper No. 5. State Services Commission, October 1998. Contains information about SSC's decision to publish papers produced as part of its policy and advisory role to governments, and contains abstracts of some of the papers to be published in the future.
Published on: 5 October 1998
Last updated: 4 July 2002

Crown Entities: Review of Statements of Intent

Occasional Paper No 20, State Services Commission, September 1999, ISBN 0-478-08973-2, Crown copyright.
Published on: 4 September 1999
Last updated: 3 July 2002

Crown Entities: Organisational Design

Occasional Paper No.21, September 1999. State Services Commission, September 1999, ISBN 0-478-08974-0, Crown copyright. Discusses the conditions and criteria under which an organisation should fall within the legal Crown (i.e. a Public Service department), and whose under which the organisation should be outside the Crown. In the latter case, the paper explores options available and points to a way forward through some of the 'grey areas'.
Published on: 5 September 1999
Last updated: 3 July 2002

Crown Entities: Review of Board Appointment and Induction Processes

Occasional Paper No.19. State Services Commission, September 1999, ISBN 0-478-08972-4, Crown copyright.
Published on: 3 September 1999
Last updated: 3 July 2002

A Cross-Jurisdictional Scan of Practices in Senior Public Services: Implications for New Zealand

Working Paper No.13. Author. Gambhir Bhatta.
Published on: 1 February 2000 (All day)
Last updated: 2 July 2002

High Fliers: Developing High Performing Policy Units

Occasional Paper No.22, State Services Commission, December 1999, ISBN 0-478-08984-8, Crown copyright.
Published on: 2 December 1999
Last updated: 2 July 2002

Declining Government Performance? Why Citizens Don't Trust Government

Working Paper No.9. Authors: Cheryl Barnes & Derek Gill, February 2000. Published by the State Services Commission, February 2000, ISBN 0-478-08992-9, Crown copyright.
Published on: 1 May 2000
Last updated: 28 June 2002

Strategic Social Policy Advice: Improving the Information Base

Published on: 1 May 2000
Last updated: 28 June 2002

Barriers to Women's Career Progression: A Review of the Literature

Published on: 28 February 2000
Last updated: 28 June 2002

Pieces of the Puzzle: Machinery of Government and the Quality of Policy Advice

Published on: 28 February 2000
Last updated: 28 June 2002

Gaining Through Training: Developing High Performing Policy Advisors

Published on: 28 February 2000
Last updated: 28 June 2002

Building Advice: The Craft of the Policy Professional,

Published on: 1 May 2000
Last updated: 28 June 2002

Shared Service Centres

Published on: 28 February 2000
Last updated: 28 June 2002

A Framework for Measuring Training and Development in the State Sector

Published on: 28 August 2001
Last updated: 28 June 2002

Roles of Central and Local Government in Joint Problems

Published on: 28 February 2000
Last updated: 28 June 2002

State Services Commission Statement of Intent 2002

State Services Commission, ISSN 1175-5598, July 2002.
Published on: 28 June 2002
Last updated: 28 June 2002

Learning and Returning: The Use of Secondments and Rotations in the New Zealand Public Service

Occasional Paper No.23. State Services Commission, December 1999, ISBN 0-478-08985-6, Crown copyright.
Published on: 28 December 1999
Last updated: 28 June 2002

Report of the Advisory Group on the Review of the Centre

Published January 2002. This report presents the findings and recommendations of the Review of the Centre of the New Zealand State sector conducted over a four-month period in 2001 by a Ministerial Advisory Group including Public Service chief executives, external commentators and a representative of the Public Service Association.
Published on: 10 January 2002
Last updated: 10 January 2002

Annual Report of the State Services Commission for the year ending 30 June 2001, including the annual report of the State Services Commissioner

Part One - Annual Report of the State Services Commissioner Provided under section 19 of the State Sector Act 1988 For the year ended 30 June 2001
Published on: 9 October 2001
Last updated: 9 October 2001

EEO Outcomes in the Public Service

Occasional Paper No.24.  This paper analyses data on work-related outcomes for three EEO target groups- women, Māori and Pacific peoples for the period to June 2000.
Published on: 28 August 2001
Last updated: 28 August 2001

Human Resource Capability Survey of Public Service Departments and Selected State Sector Organisations as at 30 June 2000 (workforce profile)

This is the first survey of Human Resource Capability (HRC) in the Public Service that uses unit record data, including occupation groupings. It presents staffing information (as at 30 June 2000). The report includes a wide range of information relevant to Human Resource management and Equal Employment Opportunities. Published by the State Services Commission, November 2000, Crown copyright.
Published on: 15 November 2000
Last updated: 15 November 2000

Guidelines to the Employment Relations Act [archived]

the content of this document is no longer current.
Published on: 25 September 2000
Last updated: 30 September 2000

Cost-Benefit Analysis of the Mainstream Supported Employment Programme 1998

Working Paper No.11. Author. Sarah James when a student on placement with the State Services Commission. August 2000. Overall, this cost-benefit analysis indicates positive results from the programme for all parties involved, from both economic and financial perspectives. Intangible benefits of the programme, such as attachment to the workforce, greater social participation, increased self esteem, reduced needs for hospitalisation and other health care, and a more diverse and representative state sector, add further to the value of Mainstream.
Published on: 28 August 2000 (All day)
Last updated: 28 August 2000

CE Circular 2000/010: Monitoring of major IT projects

  CE 2000/010 30 June 2000 To all Chief Executives MONITORING OF MAJOR IT PROJECTS This Circular brings you up to date with developments on IT monitoring and on major IT projects in the public sector. Last November, I informed you about Cabinet decisions on the monitoring regime for major information technology (IT) projects (CE 1999/020 refers). Those decisions included a direction to SSC and Treasury to report back to Ministers on:
Published on: 30 June 2000
Last updated: 30 June 2000

Maori in the Public Service

State Services Commission, December 1998, ISBN 0-478-08952-X. This EEO report has been produced by the State Services Commission in response to the many requests for an update of the report 'Maori in the Public Service 1993-1996'. The SMOSS /YES State sector staffing reports are the source of the statistics - data reported by each Public Service organisation, as at 30 June 1998.
Published on: 2 December 1998
Last updated: 2 December 1998

State Services Commission Six-Monthly Staffing Survey (SMOSS) of Public Service Departments and Select Crown Entities, as at 30 June 1998

This paper reports information collected on an aggregate basis from all Public Service departments and other selected State sector organisations as at 30 June 1998. State Services Commission, November 1998, Crown copyright.
Published on: 15 November 1998
Last updated: 15 November 1998

Good Practice Guidelines for Management Development and Succession in the Public Service

Occasional Paper No.2. State Services Commission, October 1998, Crown copyright. Provides generic, good practice standards for building senior management capability in the New Zealand Public Service.
Published on: 2 October 1998
Last updated: 2 October 1998

Assessment of the State of the New Zealand Public Service

Occasional Paper No.1. State Services Commission, October 1998, ISBN 0-478-08939-2, Crown copyright. The paper focuses on the fitness of the New Zealand Public Service for doing the business of government. Draws largely on information collected from within the Public Service by the SSC. Identifies a number of risks to the future performance of the Public Service and outlines possible lines of inquiry.
Published on: 1 October 1998
Last updated: 1 October 1998

Managing to be Fair: Human Rights and Public Service Employment

State Services Commission, May 1998, ISBN 0-478-08937-6. There is no copyright. Please feel free to use or reproduce any material contained in this publication.
Published on: 28 May 1998
Last updated: 28 May 1998

New Zealand's State Sector Reform: A Decade of Change

State Services Commission, 1998.
Published on: 1 March 1998
Last updated: 1 March 1998

Taking Care of Tomorrow, Today: A Discussion of the Government's Ownership Interest

'Taking Care of Tomorrow, Today' is the result of the work of a 1995 inter-departmental working group on the Government's ownership interest in the Public Service. The report is a discussion document. In the view of the working group, the Government's ownership interest in departments can best be represented by the following four requirements: strategic alignment; integrity of the Public Service; assurance of future capability; and cost effectiveness over the long run.
Published on: 4 December 1997
Last updated: 4 December 1997

Easy Come Easy Go: Access Requirements and the Public Service

' Easy Come Easy Go: Access Requirements and the Public Service ' is an easy-to-read guide for government departments about their legal EEO responsibilities regarding access to their buildings for people with disabilities. It provides an overview of relevant legislation - its applications and key concepts as they apply to the Public Service, and gives practical suggestions how these legal requirements can be met. NO COPYRIGHT. Please feel free to use or reproduce any material contained in this publication.
Published on: 30 November 1997
Last updated: 30 November 1997

The Emerging Agenda: EEO in the New Zealand Public Service

Published on: 4 October 1997
Last updated: 4 October 1997

Policy framework for New Zealand Government-held information

 PRINCIPLES 1    Availability Government departments should make information available easily, widely and equitably to the people of New Zealand (except where reasons preclude such availability as specified in legislation).   2     Coverage Government departments should make the following information increasingly available on an electronic basis:
Published on: 6 June 1997
Last updated: 6 June 1997

The Spirit of Reform: Managing the New Zealand State Sector in a Time of Change

A report prepared for the State Services Commission and The Treasury in 1996. Author: Professor Allen Schick, Professor of Public Policy in the School of Public Affairs at the University of Maryland, and a Visiting Fellow at the Brookings Institution in Washington D.C. Crown copyright 1996.
Published on: 28 June 1996
Last updated: 28 June 1996

Principles, Conventions and Practice guidance series

The following papers were published by the State Services Commission in 1995 as a guidance series entitled Principles, Conventions and Practice. The papers have been removed from this website as their content is dated, and current information is available from other sources. The Constitutional Setting The Public Service and Parliament The Public Service and Government The Public Service and the Law The Public Service and the Public The Public Service and the Treaty of Waitangi The Public Service and Official Information
Published on: 30 September 1995
Last updated: 30 September 1995