Performance Improvement Framework: Agency Self Review workbook and training presentation

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How can agencies use the Framework?

The Agency model of the PIF can be applied in two ways:

  • Formal review:  Agencies are provided with an independent view of their capability, performance and ability to deliver on Government’s priorities.

  • Self review:  Agencies use the framework as a self review tool to measure and improve their own performance.

Why do a self review?

Agencies wanting to review their performance should consider undertaking a self review to identify areas for improvement, particularly if an agency is not scheduled to undertake a formal review in the near future. Self reviews provide a systematic approach for agencies to understand their strengths and weaknesses, and a way to use the information as a management tool to create continuous improvement.

What does a self review involve?

Unlike the formal review a self review does not involve external lead reviewers or a review team from central agencies, and moderation is completed internally.

It is envisaged that a dedicated team from the agency would come together for a self review. The level of resource and the amount of time required will depend on the size and scope of the agency, but by their nature, PIF reviews are short and sharp. As with a formal review, self reviews require commitment and involvement by the senior leaders in the agency. Ultimately the quality of a self review will depend on the agency’s commitment to the process, and planning for adequate resources during the review process is essential.

The presentation from the latest self review training workshop and an agency self review workbook (November 2010) are attached above in PDF format.