Performance Improvement Framework

The Performance Improvement Framework helps chief executives to improve the performance of their agencies. A system for reviewing agencies on the delivery of both government priorities and core business, it ensures agencies are clear about where they need to improve, what they have to do to achieve results. The organisational management areas of leadership, direction and delivery; external relationships; people development; and financial and resource management are also reviewed.

The Performance Improvement Framework has Agency and Sector models. The initial focus is on the Agency model, which can be applied as either a formal review or a self-review.

The review process delivers an independent view of an agency's performance, and identifies priority areas for action. Each agency develops a plan in response to the recommendations in the reviews, and central agencies monitor and support agencies to ensure their improvement plans are implemented.

The Framework is based on leading international private and public sector performance improvement models, and tailored to the New Zealand State Services.

Reviews conducted to date 

Since June 2009, the Performance Improvement Framework has been piloted within the Education Review Office, Ministry of Agriculture and Forestry and the Department of Internal Affairs, and 14 Formal Reviews have been published.

All reviews can be found under 'RELATED FILES' at the bottom of this page. 
All resources for the Performance Improvement Framework programme can be found under 'RELATED SITE CONTENT', also at the bottom of this page.