Performance Improvement Framework

Last updated: 18 December 2015

A joint central agency initiative to help senior leaders improve the performance of the agencies they lead.

Update 18 December 2015:

Performance Improvement Framework (PIF) has been refreshed to put customer, and how we deliver value to customers and New Zealanders, at the heart of the Framework. The new Performance Improvement Framework, Core Guide 1: What is the PIF? and Core Guide 2: Undertaking a PIF Self-review are now available.

 

The Performance Improvement Framework (PIF) helps senior leaders in the State Services lead performance improvement in their agencies and across the system. Users of the framework start with the question: “what is the contribution New Zealand needs from this agency (or sector or system) in the medium term?” They then use the framework to identify the critical gaps and opportunities between the current and desirable future capability and performance.

Performance Improvement Framework

The Performance Improvement Framework
and Lead Questions

Published PIF Reports

Core Guides

Core Guide 1

Core Guide 1

What is the Performance Improvement Framework?

Core Guide 2

Core Guide 2

Undertaking a PIF Self-review

Core Guide 3

Core Guide 3

Getting to Great: Lead Reviewer insights from the Performance Improvement
Framework

Core Guide 4

Core Guide 4

Getting to Great: your map to navigating the straits of internal leadership

More about the Performance Improvement Framework 

Video: The Performance Improvement Framework

Video: Getting to Great

How does PIF fit with other business improvement tools?

PIF current system-level ratings and findings

Glossary: Performance Improvement Framework