Performance Improvement Framework

Last updated: 18 December 2015

A joint central agency initiative to help senior leaders improve the performance of the agencies they lead.

Update 29 April 2016:

The Performance Improvement Framework (PIF) Reviews of Education New Zealand and the Ministry for Primary Industries are now available. These are the first reviews published using the refreshed PIF, which puts a strong emphasis on the customer and how agencies deliver value to customers and New Zealanders. For more details see Core Guide 1: What is the PIF? The changes to PIF mean the ratings from these reviews are not directly comparable with past reviews. In future the ratings from reviews will be periodically summarised to inform system-level learning.

The Performance Improvement Framework (PIF) helps senior leaders in the State Services lead performance improvement in their agencies and across the system. Users of the framework start with the question: “what is the contribution New Zealand needs from this agency (or sector or system) in the medium term?” They then use the framework to identify the critical gaps and opportunities between the current and desirable future capability and performance.

Performance Improvement Framework

The Performance Improvement Framework
and Lead Questions

Published PIF Reports

Core Guides

Core Guide 1

Core Guide 1

What is the Performance Improvement Framework?

Core Guide 2

Core Guide 2

Undertaking a PIF Self-review

Core Guide 3

Core Guide 3

Getting to Great: Lead Reviewer insights from the Performance Improvement
Framework

Core Guide 4

Core Guide 4

Getting to Great: your map to navigating the straits of internal leadership

More about the Performance Improvement Framework 

Video: The Performance Improvement Framework

Video: Getting to Great

Key Changes for 2016

How does PIF fit with other business improvement tools?

PIF current system-level ratings and findings

Glossary: Performance Improvement Framework