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Measuring Human Resource Capability in the Public Service

Occasional Paper No.13. State Services Commission, August 1999, ISBN 0-478-08964-3, Crown copyright.

Defines organisation and human resource (HR) capability and discusses their importance to State sector capability. Reports on progress in developing key indicators for measuring HR capability.


Last updated 5/7/2002Plain text URL: http://www.ssc.govt.nz/Op13

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CONTENTS

Introduction

Definition

Human resource capability as a critical component of organisational capability

Managing human resource capability risk

Human resource capability in the Public Service

Human resource capability measurement

Further work

Appendix 1: An example of human resource capability indicators

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