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Kiwis Count 2009: New Zealanders' satisfaction with public services

Summary report of the 2009 Kiwis Count survey results, State Services Commission, ISBN: 978-0-478-30377-3.

This work is Crown copyright, and licensed under the Creative Commons Attribution 3.0 New Zealand Licence. (See the Terms of Use section below, and view a copy of this licence at: http://creativecommons.org/licences/by/3.0/nz.)

See also:
- This summary report for downloading/printing (PDF 722.7k)
- 'Kiwis Count 2009: Technical Report' 102 pages (PDF 1.4M)
- Fact sheets from the 2009 survey


Last updated 15/4/2010Plain text URL: http://www.ssc.govt.nz/kiwis-count-2009

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CONTENTS

Copyright / terms of use

1 Introduction

2 Highlights

3 What New Zealanders value about public services

4 Overall performance

5 How groups performed

6 How New Zealanders are accessing services

7 Improving service delivery

8 Find out more

Appendix: Kiwis Count service groupings

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